How enquiries arrive
Search, Maps, ads, referral, walk-in — and whether any of it is measured. Most owners know the total; few know which channel brought the buyers and which brought the browsers.
Free sales audit
A free audit of how you sell.
Forty-five minutes on a call. We ask how enquiries reach you, how fast they are answered, what happens after the quote, and what the CRM says happened to last month’s leads. You get a scored report of where the orders are being lost, and the first thing to fix — which is usually not a new campaign.
- About 45 minutes, on a call
- 117 questions across 12 areas of your sales and marketing
- A scored report showing where the work is
- Yours to keep, whether or not you work with us
Book your audit.
Tell us where to send the findings.
What we look at
Six places an order goes missing, and what we check in each.
How fast they are answered
The gap between an enquiry landing and a human replying. If the median is hours rather than minutes, this is the answer and nothing else needs fixing first.
Whether they were ever buyers
How many were the wrong size, wrong city or wrong problem. If it is most of them, the fault is upstream in what the campaign promised.
What happens after the quote
How many follow-up attempts per lost deal, and who owns them. One attempt and a note saying ‘follow up’ is not a follow-up process.
The handover between marketing and sales
Where the enquiry goes, who picks it up, and whether anyone owns the step between. This is where most pipelines leak, and where both teams report success anyway.
What the CRM actually records
Whether the tool you pay for holds the truth — or a version of it entered on Friday afternoon. A CRM nobody trusts is worse than a notebook someone does.
What you get back
A scored report, and the one thing to do first.
Within a few days of the call you receive a written report: a score for each of the six areas, the evidence behind each score, and the fixes ranked by what they would earn against what they would cost. The first fix is almost always the cheapest — response time, a follow-up sequence, the handover — and you can do it yourself if you want to.
The report is yours whether or not you go on to work with us. Where the honest answer is that you do not need an agency yet, it says so.
What we need from you
Three things, and none of them take long.
Forty-five minutes, with the person who sees the enquiries
Usually the owner, or whoever answers the phone. If you are in Bengaluru we can do it across a table.
Last month’s enquiries, as they are
A CRM export, a WhatsApp thread, a notebook — whatever you actually use. Thirty lost enquiries are enough to see the pattern.
An honest answer to ‘what do you sell, and to whom’
Half of what we find in an audit is a campaign promising something the business does not quite sell. The fix starts there.
Questions
Is it really free?
Yes. It is how we decide whether we can help, and how you decide whether you want us to. There is no obligation and no sales script at the end of it.
Will you try to sell me something?
Only if the report points at work we do, and only if you ask. Several audits end with us telling the owner to fix the follow-up themselves and call us in six months.
Do we need to give you CRM access?
No. An export is enough, and so is a WhatsApp thread or a notebook if that is where the enquiries actually live. We are looking at what happened, not at the tool.
How long until we get the report?
A few working days after the call. It is written, not templated, so it takes as long as it takes to read your enquiries properly.
We are not in Bengaluru. Does that matter?
No. The call runs the same anywhere, and the report is the same report. If we go on to work together, we travel for the sessions that need a room.