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Notes for owners · Industry playbooks

Are paid ads good for dental practices?

Yes, for a specific treatment in a specific area when you want those appointments this month — implants, aligners, cosmetic work, emergency slots. No, as a way of being found for “dentist near me”, which the map does for free, and no as a substitute for reviews and an answered phone, because an ad that sends a patient to a clinic that will lose them is paying to lose them faster.

Written by
The GullySales team, Bengaluru
Updated
Reading time
3 min read
In this article
  1. What Google Ads actually does for a clinic
  2. What to advertise: treatments, not “dentist”
  3. The maths a clinic should do before spending
  4. What has to be in place first
  5. When to stop

What Google Ads actually does for a clinic

Google Ads puts your clinic at the top of the results the moment someone searches for a treatment, and you pay when they click. That makes it the fastest thing in dental marketing: a campaign switched on today brings calls this week. It also makes it the easiest thing to waste money on, because every click costs the same whether it becomes a patient or not.

So the question is not whether ads work — they do — but what to advertise, to whom, and whether you can see what each booked patient cost.

What to advertise: treatments, not “dentist”

Advertising “dentist” competes with every clinic in the city for a patient who will pick from the map anyway. Advertising “dental implants” in your area reaches a patient who has already decided what they need and is choosing where. The treatments that pay for their own advertising are the ones with a high enough value to absorb the click cost — implants, aligners, full-mouth rehabilitation, cosmetic work — and emergency appointments, where the patient will call whoever appears first.

Each treatment gets its own campaign, its own landing page about that treatment, and its own number, so the maths can be done per treatment.

The maths a clinic should do before spending

Three numbers: what a click costs in your area for that treatment, how many clicks it takes to get a call, and how many calls become a booked patient. Multiply them and you have the cost of a patient. Compare it with what the treatment is worth to the clinic. For implants the sum usually works comfortably; for a check-up it never does.

Without call tracking you cannot do this sum, and a campaign you cannot measure is one you can neither scale nor stop with any confidence. Set the tracking up before the first rupee is spent.

What has to be in place first

Ads send patients to the clinic; they do not make the clinic worth calling. Before running them, the clinic needs enough reviews that a patient choosing between three ads picks yours, a landing page that loads fast on a phone and shows the real clinic, and a phone that is answered — in minutes, not hours. Fix those and the ads work. Skip them and the ads pay to send patients to a competitor with better reviews.

When to stop

When the cost per booked patient for a treatment rises above what the treatment is worth, or when the map and the reviews are bringing that treatment on their own. Paid search is a tap, not a foundation. The clinics that use it well turn it on for a treatment they want more of, measure it, and turn it off when the organic work has caught up.

If you run one campaign, run it for the treatment you most want to do, in your own area, with a page and a number of its own. If that sum does not work, no amount of budget will fix it.

Where to go from here

If this is the problem you have, these are the pages to read next.

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