Map the two minutes between a hungry scroll and a booked table.

1. Map of the two-minute walk-in decision

   We trace what a nearby searcher sees, in order, on Maps and Instagram, and where the cafe loses them before a tap to call or get directions.

   Result: You know which missing photo or detail is costing you a walk-in.

2. Map of the group booking decision

   We trace the path from an enquiry message to a confirmed table, including where a slow reply usually loses the booking.

   Result: You can see exactly where a group booking stalls before it is lost.

3. A drop-off report from your own enquiries

   A review of recent bookings and messages showing where visitors and callers stop replying.

   Result: You know which single step to fix first to keep more enquiries moving.

4. A third-visit recognition step

   A simple way for staff to notice a customer's third visit and offer something small at the counter.

   Result: A regular in the making is treated like one before they decide you are replaceable.

5. A separate journey map for delivery

   A look at how a delivery customer moves from an app search to a repeat order, since they may never see the cafe itself.

   Result: Delivery customers get the same attention as the people who walk in.

1. 01 · Day 1

   Free audit call

   90 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · After the call

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope, the fee and the reporting come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · As agreed

   Report against the baseline

   What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

6. 06 · At the end of the term

   Renew on the numbers

   The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every later report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No guarantees we cannot keep

  The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.