Last year’s donors cannot be named
The receipts exist and the list does not. A trust that cannot produce the names of the devotees who gave to the last appeal must find new ones for the next, which is the most expensive way to raise anything.
CRM for Temples.
Most temples and trusts have given to them, over decades, something they never keep: the names of the people who come, who ask for sevas, and who give. It sits in receipt books, in a manager’s phone and in nobody’s memory. This is the work of turning that into a maintained record — who gave, to what, when, and how to reach them — so that the next festival and the next appeal begin with the devotees the temple already has rather than from nothing.
Where it usually goes wrong
Where temples and trusts lose this.
It lives on one person’s phone
The manager who knows every regular devotee, holds the numbers and remembers who to call is a single point of failure. When that person retires, the trust loses a register it never realised it had.
The same devotee is written down four times
Four spellings, three phone numbers, two addresses and no way to know it is one family. Any communication built on that reaches some devotees twice and others not at all.
What we would do
The work, in the order we would do it.
The order follows the hard part, which is the team rather than the software: how you already sell and what your stages are come before any tool is chosen, and the old records go in before anyone is trained — otherwise the first day of use is the day it is abandoned.
Decide what the trust needs to record
Which details actually matter for a temple — the family, the nakshatra, the sevas taken, the contributions made — before anyone discusses a system.
Put the existing records in order
Receipt books, registers and spreadsheets reconciled into one list, with the duplicates resolved and the gaps visible.
Settle who may be contacted, and how
What a devotee agreed to when they gave a number, written down — so that the trust’s communication rests on something an auditor can inspect.
Make it survive the person who set it up
The office counter recording as a matter of routine, because a register only two people maintain lapses within a year.
We do not publish a price. The scope and the fee are set down in writing before anything begins — our time, the trust’s media spend and production shown separately — in a form a board can minute and an auditor can read without further explanation.
A baseline is recorded at the start, so that a report can state what changed rather than describe activity. Where something is not working, we say so and stop it rather than continue billing for it.
Everything made for the trust belongs to the trust. The pages, the photographs, the accounts, the devotee records and the access to all of them are yours from the first day and on the day we part, without a discussion about it.
We are a small team in Nagarbhavi, Bengaluru. Clients include Chord Road Hospital, SB Engineering, NewCom Logistics, Kerur Pain Clinic and Natural Gases, across healthcare, manufacturing, logistics and services.
More for temples and trusts
The rest of what we do for temples and trusts.
Branding for Temples
One name, one spelling, one set of images, wherever the temple appears.
Content Marketing for Temples
The calendar, the rituals and the history, written plainly and published where devotees look.
Seva and Donation Marketing for Temples
Making the seva and the offering easy to find, simple to understand, and safe to act on.
Paid Ads for Temples
Reaching devotees before a festival, at a cost the board can see and stop.
SEO for Temples
Being the answer when a devotee searches your festival dates, your timings or your sevas.
Social Media for Temples
The festival, the procession and the daily work of the temple, shown as they are.
Questions
Do you supply the software?
No. We are a sales and marketing firm; we do not build or sell systems. What we do is establish what the trust needs to record and why, put the existing records in order, and set up the practice of maintaining them. Where a system is needed, we will help you evaluate one and work with whoever supplies it.
Devotee details are sensitive. Who would have access?
The trust holds the records and the trust decides. We work only on what the board gives us access to, for the purpose it was given, and we return or delete it at the end. Nothing about a devotee is passed to any third party, and none of it is used for anything the devotee did not give it for.
Is it proper for a temple to advertise?
We would not describe the work that way, and we would not do the kind you are picturing. Publishing your festival dates where devotees search for them, answering an enquiry the same day, and telling a donor what their contribution built are acts of hospitality and of account-keeping. Nothing in that asks a devotee to give more than they intended, and nothing in it touches what happens inside the sanctum.
What would this cost the trust?
There is no price list, and a range wide enough to cover a small village temple and a large devasthanam would tell a board nothing. We scope the work in the audit and put the fee in writing beforehand, itemised, so that it can be placed before the board as a single figure with its parts visible.
Talk to us
Tell us what you are trying to grow.
A short note is enough. We will come back with a straight answer about whether we can help, usually within one working day.
- No obligation and no sales script
- A reply from someone who does the work
- Your details are never sold or shared