Turn a booked check-up into a completed treatment plan.

1. A set structure for the cost conversation

   A consistent order for explaining a diagnosis, the recommended treatment and its cost, calmly, so an owner can absorb difficult news and decide.

   Result: An owner facing a hard decision hears it explained the same careful way each time.

2. A scheduled follow-up call for undecided owners

   A call placed within a few days of an owner leaving without booking a recommended procedure, on the basis that many are overwhelmed, not uninterested.

   Result: An owner who needed time is not mistaken for one who said no.

3. A same-day reach-out for a missed follow-up appointment

   A quick call placed the same day a post-surgery check is missed, since an owner often assumes no news means all is well.

   Result: A missed check-up is caught before it becomes a bigger problem unnoticed.

4. A written process from booking to completed treatment

   A documented sequence covering the booked appointment, the diagnosis conversation and the completed treatment, for vets and front desk to follow consistently.

   Result: The same careful process happens whichever vet or staff member is involved.

5. Monthly drop-out review by process stage

   A monthly look at where owners are lost between a booked appointment and a completed treatment, compared with the previous month.

   Result: You can see which part of the process still loses owners.

1. 01 · Day 1

   Free audit call

   90 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · After the call

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope, the fee and the reporting come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · As agreed

   Report against the baseline

   What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

6. 06 · At the end of the term

   Renew on the numbers

   The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every later report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No guarantees we cannot keep

  The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.