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Pricing and packaging strategy · Sales

Every rep quotes a different price for the same job.

Ask three salespeople in the same company what a job costs and you often get three answers. One remembers last year's rate, one matches whatever a competitor quoted, one just wants to close and drops the price. None of it is written down anywhere the owner can check.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Editorial illustration for Pricing and packaging strategy

In one paragraph

Pricing and packaging strategy sets what you charge, how the work is bundled and when a discount is allowed, so a quote stops being a personal judgement call. GullySales builds the price list, the packages and the approval rules from your margins and your market, then trains your team to hold the line on it.

We build the price list and the packages first: what sits in each tier, what costs extra, and how big a discount a rep can give without asking anyone. Then we train the team to quote from it, so the number in front of a customer is the number the business actually decided on.

We start with a first conversation to see how pricing decisions are made in your business today. This runs as one project, with the fee put in writing after that conversation, not an open-ended retainer.

The problem

Does this sound like your business?

What owners tell us on the first call, in their words.

  • “Nobody can say why one customer paid less than another”

    Discounts are given deal by deal, on instinct or under pressure, and the reason is never written down. Two similar customers end up on different margins with no record of why.

  • “The price list has not moved since it was last printed”

    Costs have gone up and competitors have repositioned, but the list still says what it said years ago. A quote below cost is usually discovered only after the job is done.

  • “New work gets priced on the fly”

    A customer asks for something extra, a rep names a number to keep the conversation moving, and the business finds out later whether it made or lost money on it.

What we do

Everything that is included.

Each deliverable, and what it gets you. Nothing here is an extra.

  1. Price and margin review

    Every product or service line checked against cost, competitor pricing and what customers have actually paid in the past.

  2. Package design

    Tiers or bundles built around what different customers value, with a fixed name and list of inclusions for each.

  3. Discount and approval rules

    A written table of how much a rep can discount, at what value a manager must approve, and what needs the owner.

  4. Quote templates

    A standard quote format so every proposal looks the same and totals cannot be miscalculated by hand.

  5. Rep training on the new price list

    A short session so the team can explain the packages and hold the price with confidence.

  6. Competitor price tracking

    A simple method for checking what competitors charge, updated on a set schedule rather than once and forgotten.

  7. Price-increase rollout

    Which customers hear first, what the sales team says when somebody pushes back, and a written script for the awkward call. A rise should not depend on one person's nerve.

How the result is measured

  • Average realised price
  • Discount as a share of revenue
  • Gross margin percentage, by package or tier
  • Quotes matching the approved price list
  • Deals needing owner approval
  • Win rate by price tier

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for you if these sound familiar.

  • Businesses where every rep quotes a different price for the same product or job
  • Owners who approve every discount personally because there is no written rule
  • Manufacturers and dealers whose price list has not been reviewed in years
  • Service firms bundling work informally, with no fixed packages to sell against
  • Businesses adding a new tier or service and unsure where to price it

Not for

It is not the right fit if.

  • Regulated pricing set by a licence, tariff or government rate; there is nothing to work out there
  • Single-product businesses with one fixed price and no bundling or discount question

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the work runs

  1. 1

    Audit current pricing

    We collect quotes given over the last few months and work out what was actually charged against what should have been.

  2. 2

    Set the structure

    We decide the tiers or packages, what sits in each, and the price for each one, checked against your margins.

  3. 3

    Write the discount rules

    A simple table anyone in the business can follow, with clear limits and a clear point of escalation.

  4. 4

    Train the team

    Reps practise quoting from the new structure until it feels like their own words, not a script.

  5. 5

    Review and adjust

    We check what was actually quoted against the new rules and adjust where a customer or a rep found a gap.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Engagement options

Ways to work with us.

Pick the size of commitment that fits. Every option starts with your brief and a conversation.

  1. Option 1

    The conversation on its own

    A call after you send your brief. It says honestly whether you need outside help, and many fixes are ones your own team can make.

  2. Option 2

    One fix, scoped

    Start with the fix that matters most, such as reply time or follow-up. The fee is in writing before anything starts.

  3. Option 3

    An ongoing programme

    We run the work, report against the baseline, and you renew on the numbers. The term and the reporting are agreed in writing first.

  4. Option 4

    Guidance for your own team or agency

    We plan, brief and check the work of your in-house team or current agency, instead of replacing them.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Will this mean raising our prices?
Not always. Sometimes you are underpriced against your own market, sometimes discounting is the real problem. We work from what the numbers say, not from a target increase.
How do you decide what to charge?
From your cost, your margin target and what comparable businesses in your market charge, checked against what your own customers have paid without complaint.
What if reps ignore the new price list?
That is what the approval rules are for. Anything below the agreed discount needs a manager's sign-off, so it becomes visible rather than silent.
Do you set prices for us or with us?
With you. You know your margins and your customers better than we do. We bring the structure and the discipline needed to hold the line once it is set.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
Fixes to reply time and follow-up are the quickest to show, because the enquiries already exist. Process, CRM and training changes show as the team uses them. Each one is tracked against the baseline.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
To start, last month's enquiries in any format and time with whoever handles them. After that, access to the accounts the work touches, such as the website, Google Business Profile or CRM.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.