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Channel performance management · Channel and partners

Move next month's budget to the channel that is actually working.

Knowing which channel performs best is only useful if the budget actually moves in response. Many businesses commission a comparison once, agree a channel needs less funding, and then leave the budget exactly as it was because nobody owns the follow-through.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Editorial illustration for Channel performance management

In one paragraph

Channel performance management is the ongoing work of shifting marketing budget between Google Ads, Meta, email, organic search and other channels as their results change. It replaces reviewing this once a year. GullySales tracks channel performance as results come in and moves spend while there is still time in the quarter to benefit from it.

We treat channel budget as something to manage actively, not set once. A channel with a rising cost per enquiry gets less of the budget. A channel beating its target gets more. Both moves stay inside limits agreed in advance, so spend does not swing wildly.

This follows on from channel performance analysis, which compares channels at a point in time. Channel performance management is the month-to-month discipline of acting on that comparison as conditions change.

The problem

Does this sound like your business?

What owners tell us on the first call, in their words.

  • “Budget reallocation happens once a year, if at all”

    Spend by channel is reviewed at the annual planning meeting and left untouched for the rest of the year regardless of what changes.

  • “A channel keeps its funding after three months of poor results”

    Nobody has explicitly decided to reduce a channel's budget, so it continues receiving the same amount by default.

  • “Nobody owns the decision to move spend between channels”

    Everyone can see a channel is underperforming, but reallocating budget requires a decision nobody has been given clear authority to make.

  • “A new channel is tested without a plan to fund it properly or drop it”

    A trial budget is given to a new channel with no threshold set in advance for when it earns more spend or is stopped.

What we do

Everything that is included.

Each deliverable, and what it gets you. Nothing here is an extra.

  1. Channel scorecard

    Cost per enquiry and trend for every active channel, kept current rather than looked at once a year.

  2. Reallocation recommendation

    A specific suggestion on how much budget should move between channels, within agreed limits.

  3. Threshold rules

    Written rules for when a channel gains budget, loses budget, or is paused, agreed in advance so decisions are not made on feeling.

  4. New channel test framework

    A defined trial budget and a review date for any new channel, so a test does not run indefinitely without a decision.

  5. Review call

    A short call to walk through the scorecard and agree any changes for the coming month.

How the result is measured

  • Overall cost per enquiry across all channels
  • Budget reallocated month to month
  • Channels meeting, missing or exceeding their threshold
  • New channel tests concluded with a clear decision
  • Active dealers
  • Dealer sales
  • Territory coverage

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for you if these sound familiar.

  • Businesses with an existing multi-channel budget and the flexibility to move spend between channels
  • Owners who have had a channel comparison done but never acted on its findings
  • Companies testing a new channel who want a clear point to fund it further or drop it
  • Teams managing marketing across more than one person or agency who need one view of where budget sits
  • Businesses with seasonal demand where the best channel changes across the year

Not for

It is not the right fit if.

  • Businesses on a fixed media plan with contracts that cannot be adjusted mid-term
  • Single-channel operations with no budget to move between anything
  • Anyone unwilling to actually change spend based on what the numbers show

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the work runs

  1. 1

    Understand budget flexibility

    We confirm which parts of the budget can actually move and which are locked into contracts or commitments.

  2. 2

    Audit current allocation

    We record how spend is currently split before making any changes, as the starting baseline.

  3. 3

    Set thresholds

    Rules for increasing, reducing or pausing a channel's budget are agreed with you in advance.

  4. 4

    Implement reviews

    On the schedule agreed in writing, the scorecard is updated and reallocation is proposed against the agreed thresholds.

  5. 5

    Measure and adjust

    We track whether the money we moved brought the cost per enquiry down. If it did not, the thresholds change.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Engagement options

Ways to work with us.

Pick the size of commitment that fits. Every option starts with your brief and a conversation.

  1. Option 1

    The conversation on its own

    A call after you send your brief. It says honestly whether you need outside help, and many fixes are ones your own team can make.

  2. Option 2

    One fix, scoped

    Start with the fix that matters most, such as reply time or follow-up. The fee is in writing before anything starts.

  3. Option 3

    An ongoing programme

    We run the work, report against the baseline, and you renew on the numbers. The term and the reporting are agreed in writing first.

  4. Option 4

    Guidance for your own team or agency

    We plan, brief and check the work of your in-house team or current agency, instead of replacing them.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

How much can move between channels each month?
We agree a limit in advance, usually a modest percentage, so performance chasing does not turn into constant disruptive change.
Do you need control of our ad accounts to do this?
We need visibility into spend and results. Making the actual changes can be done by us, by your team, or jointly, depending on how you want to work.
What if two channels perform similarly?
We leave the split as it is rather than making a change for the sake of it. Reallocation happens when the numbers clearly justify it.
Is this only about digital channels?
No, it can include print, outdoor or event spend as well, provided there is a way to trace enquiries back to them.
How is this reported?
As part of GullySales' enquiry-based reporting, alongside the wider marketing report rather than as a separate document.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.