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Sales compensation and incentive design · Sales

Your incentive plan rewards activity that has nothing to do with what needs selling.

An incentive plan is meant to point the sales team at what matters most: the right products, the right customers, the right kind of deal. Left unreviewed for years, it often ends up rewarding whatever was true when it was written, not what the business needs now.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

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In one paragraph

Sales compensation and incentive design sets the commission structure, bonuses and targets that decide how a sales rep is paid. It is built so the plan actually rewards the behaviour the business needs. GullySales reviews your current plan against what it is producing and redesigns it where the two do not match.

We look at what the current plan actually rewards, compare that against what the business genuinely needs sold, and redesign the structure so the two line up. This includes the split between fixed pay and commission, the targets that trigger a bonus, and how new products or accounts are treated differently from existing ones.

Getting this wrong is expensive twice over: once in the payouts made for the wrong behaviour, and again in the revenue never pursued because the plan did not reward it.

The problem

Does this sound like your business?

What owners tell us on the first call, in their words.

  • “The plan rewards volume over value”

    A rep is paid the same commission for a small, low-margin order as for a large, strategic one, so effort goes to whichever closes fastest.

  • “New products have no incentive attached”

    A rep earns nothing extra for pushing a new or higher-margin product, so old habits and old products keep getting sold.

  • “Commission disputes take up management time”

    Reps and managers argue over how a payout was calculated because the rules are not written down clearly enough to settle it quickly.

What we do

Everything that is included.

Each deliverable, and what it gets you. Nothing here is an extra.

  1. Current plan review

    What the existing plan actually rewards, checked against real payout data.

  2. Behaviour and revenue alignment check

    Where the plan's incentives match, or do not match, what the business needs sold.

  3. New plan design

    A revised structure covering fixed pay, commission splits and bonus triggers.

  4. Modelling against past performance

    The new plan tested against last year's actual results, so surprises are caught before rollout.

  5. Written plan document

    Clear, unambiguous rules for how commission is calculated, to reduce disputes.

  6. Rollout communication

    A short briefing for the team explaining the new plan and why it changed.

  7. Sales dashboard and review routine

    One page per salesperson showing enquiries handled, quotes sent and orders closed, and a fixed review routine around it, so incentives are discussed from the same numbers.

How the result is measured

  • Commission paid against margin generated
  • New product sales after plan change
  • Commission disputes raised
  • Rep understanding of the plan
  • Payout accuracy
  • Orders per salesperson
  • Conversion by salesperson

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for you if these sound familiar.

  • Businesses whose incentive plan has not been reviewed since the sales team was smaller or the product line was different
  • Owners who suspect the plan rewards easy deals over the ones that matter most
  • Companies launching a new product that the current plan does not account for
  • Sales leaders managing disputes over how commission is calculated
  • Businesses moving from a purely fixed salary to a performance-linked structure for the first time

Not for

It is not the right fit if.

  • Very small teams paid entirely on fixed salary with no plans to introduce commission
  • Businesses in the middle of a payroll or HR system change that should settle first

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the work runs

  1. 1

    Review current payouts

    We study what the existing plan has actually paid out and what behaviour it rewarded.

  2. 2

    Agree the target behaviour

    We confirm with you what the business most needs the sales team focused on next.

  3. 3

    Design the new structure

    Fixed pay, commission and bonus triggers are built to reward that behaviour specifically.

  4. 4

    Model against history

    The new plan is tested against last year's numbers to check for unintended effects.

  5. 5

    Roll out and document

    A written plan is delivered and communicated clearly to the team before it takes effect.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Engagement options

Ways to work with us.

Pick the size of commitment that fits. Every option starts with your brief and a conversation.

  1. Option 1

    The conversation on its own

    A call after you send your brief. It says honestly whether you need outside help, and many fixes are ones your own team can make.

  2. Option 2

    One fix, scoped

    Start with the fix that matters most, such as reply time or follow-up. The fee is in writing before anything starts.

  3. Option 3

    An ongoing programme

    We run the work, report against the baseline, and you renew on the numbers. The term and the reporting are agreed in writing first.

  4. Option 4

    Guidance for your own team or agency

    We plan, brief and check the work of your in-house team or current agency, instead of replacing them.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Will this reduce how much reps earn?
Not necessarily. The aim is to point the same or similar payout at the behaviour the business actually needs. That sometimes means some reps earn more and others earn differently, not simply less.
Can you help with HR or payroll systems too?
We design the plan and its rules. Implementing it inside your payroll or HR system is usually handled by your existing provider, working from the document we produce.
How do you avoid unintended side effects?
By modelling the new plan against last year's actual sales data before it goes live, so obvious problems are caught on paper rather than in a payout.
How often should the plan be reviewed?
At least once a year, and whenever a major product, target or team change happens, since those are exactly the moments a plan stops matching reality.
Can you also help us hire and train the salespeople?
Hiring and training is done by GullyHR, a sister company in the same group (gullyhr.com). GullySales designs the targets, territories and incentives, and GullyHR can find and train the people who work to them.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
Fixes to reply time and follow-up are the quickest to show, because the enquiries already exist. Process, CRM and training changes show as the team uses them. Each one is tracked against the baseline.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
To start, last month's enquiries in any format and time with whoever handles them. After that, access to the accounts the work touches, such as the website, Google Business Profile or CRM.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.