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Sales training and development · Sales

New joiners are trained by whichever senior rep has a free hour.

Ask how a new sales hire is trained in many small businesses and the honest answer is by whichever senior rep has a free hour that week. What gets covered, and how well, depends entirely on who happened to be free and what they remembered to mention.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Two business professionals practising a negotiation across a table while a trainer observes.

In one paragraph

Sales training and development is a structured curriculum delivered to the whole sales team on a set schedule. It covers onboarding, prospecting, discovery, presenting and handling objections, built around your product and customers. GullySales designs and runs this programme, so a rep's skill does not depend on which colleague happened to train them.

We build a structured curriculum covering the full range of sales skills: prospecting, discovery questions, presenting, and handling objections. Sessions run on a schedule with practice built in, not as a single induction day. Content is built around your actual product, customers and sales cycle, not a generic sales course.

This is the broad, curriculum-based foundation for the whole team. Ongoing, individual reinforcement tied to real deals sits separately, in sales coaching.

The problem

Does this sound like your business?

What owners tell us on the first call, in their words.

  • “Training depends on who happens to be free”

    A new hire's induction is whatever a senior colleague has time to cover that week, with no consistent standard across different hires.

  • “There is no structured curriculum at all”

    Skills such as discovery questions or objection handling are picked up by trial and error rather than taught deliberately.

  • “Experienced reps never get refreshed”

    Training is treated as something only new hires need, so long-serving reps carry old habits nobody has revisited.

What we do

Everything that is included.

Each deliverable, and what it gets you. Nothing here is an extra.

  1. Training curriculum

    A structured programme covering prospecting, discovery, presenting, objection handling and closing, built around your business.

  2. Scheduled sessions

    Sessions delivered on a set calendar, not a single day, with room for practice.

  3. Role play and practice

    Skills practised against realistic scenarios drawn from your actual sales conversations.

  4. New hire onboarding track

    A defined path through the curriculum for new joiners specifically.

  5. Refresher sessions

    Periodic sessions for experienced reps to revisit and sharpen core skills.

  6. Knowledge checks

    Short checks to confirm what has actually been learned, not just attended.

How the result is measured

  • Sessions completed against the calendar
  • Knowledge check scores
  • New hire time to full productivity
  • Skill consistency across the team
  • Manager-reported readiness of new joiners

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for you if these sound familiar.

  • Businesses where new hires are trained informally by whoever is available
  • Sales teams that have never had a structured skills programme
  • Companies introducing a consistent standard across reps with different levels of experience
  • Owners who want the whole team, not just new hires, refreshed on core skills
  • Businesses launching a new product or entering a new market that needs the team upskilled

Not for

It is not the right fit if.

  • Individual reps needing ongoing, deal-specific development; that sits with sales coaching
  • Teams needing only a narrow fix at one stage, such as closing; that sits with sales closing training

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the work runs

  1. 1

    Assess current skill levels

    We review the team's current strengths and gaps, by observing calls and talking to managers.

  2. 2

    Build the curriculum

    Content is developed around your product, customers and sales cycle.

  3. 3

    Schedule and deliver

    Sessions run on a set calendar, with practice built into each one.

  4. 4

    Check understanding

    Short knowledge checks confirm what has actually stuck.

  5. 5

    Review and refresh

    The curriculum is revisited periodically and refresher sessions are run for the wider team.

Proof

What happened when owners fixed this.

Real clients, the work we did, and the result as it was recorded. Where no number was recorded, none is claimed.

All case studies
  • Nanda Arthritis and Rheumatology Center

    Situation
    There was no website, so a patient looking for a rheumatologist had no way to learn about the centre. Enquiries were few, and the ones that arrived came by word of mouth.
    What we did
    • A website for patients
    • Search work
    • Google Business and reviews
    • Lead capture and advertising
    Result
    No numbers were recorded for this engagement. The work is described in full in the case study.
    Read the case study

Also worked with

Chord Road Hospital · Curtain Label · Difesa Security Services · Felicity Inn · Hands On CSR · Implevista · Kambar Group · Kalessi · Kerur Pain Clinic · LL Trust · Lucky Deals · Natural Gases · NavaShakthi Souhardha · NewCom Logistics · Proton Technical Services · SB Engineering · Shakthi Foundation · Shakthi Group · Urbanest · Insyde Studio · Venkateshwara Laser Tech · Vivara Studios

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Engagement options

Ways to work with us.

Pick the size of commitment that fits. Every option starts with your brief and a conversation.

  1. Option 1

    The conversation on its own

    A call after you send your brief. It says honestly whether you need outside help, and many fixes are ones your own team can make.

  2. Option 2

    One fix, scoped

    Start with the fix that matters most, such as reply time or follow-up. The fee is in writing before anything starts.

  3. Option 3

    An ongoing programme

    We run the work, report against the baseline, and you renew on the numbers. The term and the reporting are agreed in writing first.

  4. Option 4

    Guidance for your own team or agency

    We plan, brief and check the work of your in-house team or current agency, instead of replacing them.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

How is this different from sales coaching?
This is a structured curriculum delivered to the whole team on a set schedule. Coaching is individual, ongoing, and built around a specific rep's real calls and deals.
How long does the full programme take?
It depends on team size and where the gaps are, but a full curriculum typically runs over several weeks, with refresher sessions afterwards.
Can this be built for a very specific, technical product?
Yes. We build the content from your actual product and customer conversations, so technical or specialised sales are covered properly rather than generically.
Do new hires and experienced reps go through the same sessions?
New hires typically follow a fuller onboarding track, while experienced reps join relevant refresher sessions rather than repeating the whole curriculum.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts. For sales work it is mostly our time, with production only where scripts, decks or CRM setup need it.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
To start, last month's enquiries in any format and time with whoever handles them. After that, access to the accounts the work touches, such as the website, Google Business Profile or CRM.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.