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GullySales

Your existing dealers can sell more than they sell today.

Gully Sales builds a dealer development programme for the network you have already appointed: a growth plan agreed with each dealer, the capability to work it, and a review rhythm that keeps it moving.

  • A written growth plan per dealer, agreed with him, not posted to him.
  • Counters, staff and stock ready to sell your full range, not one fast line.
  • A monthly and quarterly review your field officers can genuinely run.

Gully Sales Private Limited helps businesses across India build and run the sales, marketing and channel systems that grow revenue.

In one paragraph

What is Dealer Development for Manufacturers?

Dealer development is the work of raising what your existing dealers sell, one dealer at a time. Gully Sales profiles the network you have, agrees a written growth plan with each dealer, closes the capability gaps that hold that counter back, and installs a review rhythm so the plan is worked every month rather than filed. It improves the dealers you already have.

The problem

The list of dealers keeps growing. The selling stays with the same few.

Most dealer networks in India are built the same way. Somebody asked, somebody was recommended, a competitor had a name in that town, and an appointment was made. The list grows year after year. Then you look at the despatch register and see that a handful of counters carry most of the volume, a middle group orders when reminded, and a long tail signed the agreement and went quiet. Your field officers are busy every day, collecting orders from the willing rather than building the ones who could grow. Nobody planned this. There was never time to work on a dealer instead of working through him.

You will recognise it as

  • Your field officer's day is order collection and payment follow-up, with no conversation about the dealer's own growth.
  • A new product has been in the market for months and most counters still do not stock it.
  • Dealers know your two fast-moving items and nothing about the rest of the range.
  • The dealer's own salesmen have never been trained by you, though they are the ones facing your customer.
  • When a counter goes quiet, the response is to look for another dealer in that town.
  • Targets are given to dealers by phone at the start of the month and never reviewed against anything.

What it costs the business

  • You keep paying for coverage you already own: appointed dealers, stock in their godown, and no growth from either.
  • New products fail in the market when the truth is that they were never properly placed or explained at the counter.
  • Competitors take shelf space and counter recommendation, because their people are developing the same dealer you are only visiting.
  • Growth becomes dependent on adding names, which adds credit risk, territory overlap and more people to service.
  • Your strongest dealers carry the number and know it, so every negotiation with them starts from your weakness.

Why it persists. Developing a dealer takes a different skill from selling to one. It needs somebody to sit at the counter, study that business, agree what will change and return next month to check. Field teams carry monthly targets, and the quickest route to a number is the dealer who already buys. Visibility is thin too: primary despatch is recorded, secondary movement rarely is. And relationships are personal and old, so an honest performance conversation feels like a complaint.

If it stays unresolved. The network stays wide and shallow. More appointments, the same revenue, more outstandings and a field team stretched across counters it cannot develop. Meanwhile the dealers who do sell get comfortable, take on a second brand for the lines you never taught them to push, and the range you invested in stays in the catalogue instead of on the shelf.

What changes

Each dealer gets a plan, and somebody follows it up.

In the first weeks

  • A profile of every dealer in scope: what he sells, to whom, with what staff, space and competing brands.
  • A dealer proposition that states plainly what your range can earn at his counter and what it asks of him.
  • A signed growth plan for each dealer in the pilot cluster, with targets, range and support written down.

In how the work runs

  • Field officers working to a visit agenda for development, not only for order collection and recovery.
  • Counter standards for display, stock width and sample availability that anyone can check on a visit.
  • The dealer's own salesmen trained on your range, its applications and the objections they actually hear.

In sales and marketing

  • Range width per dealer rising, so growth comes from more lines and not only from more discount.
  • Growth schemes tied to the agreed plan rather than to whoever shouts loudest at month end.
  • Slow counters given a documented path to improve, with a decision point if nothing changes.

In what management can see

  • A monthly dealer scorecard your channel head can read without asking anyone to prepare it.
  • Secondary movement captured wherever the dealer can share it, so plans rest on evidence.

Over the longer term

  • A network that grows in productivity per counter, not only in the number of counters.
  • Dealer relationships held by your company and its system, not only by one long-serving manager.

Gully Sales controls the deliverables: the profiling, the plans, the capability build, the review formats and the support given to your team. Sales movement depends on your product, pricing, stock, credit policy and the discipline with which your field team runs the reviews after we hand over.

Who it is for

This is for companies that sell through counters they have already appointed.

The businesses it suits

  • Manufacturers and brands whose products reach end customers through dealer counters and showrooms.
  • Businesses with an appointed dealer list where a small group produces most of the revenue.
  • Companies launching a wider range that existing dealers are not stocking or explaining.
  • Sales heads whose field team collects orders well but has never been asked to develop a dealer.
  • Founder-led businesses where dealer relationships sit with one or two people and need to become a system.
  • Regional players expanding into new states who want existing counters productive before adding more.

What usually prompts the call

  • Appointments went up over the last two years but revenue did not follow.
  • A dealer who bought from you for years has quietly begun pushing a competing brand.
  • Your field team's answer to a shortfall is always to ask for more dealers.
  • A new product line is not moving and nobody can say whether it was ever placed properly.
  • A large dealer is asking for terms that would break the structure for everyone else.
  • You are about to invest in dealer schemes and want them to buy behaviour, not just volume.

What Gully Sales does

The work, component by component.

Dealer proposition and counter economics

We write the case for stocking you from the dealer's side of the table: the margin on each line, how fast it turns, what capital it ties up, the credit and returns position, and the support that comes with it. Where your terms do not add up for a dealer, we say so and show what would need to change.

Why it matters:
A dealer invests attention where he can see money. Until the arithmetic is stated in his terms, every conversation becomes a discount conversation.
You receive:
A one-page dealer proposition with a worked example of a counter's earnings across your range.
Business value:
Your field officers stop selling on relationship alone and start selling a business case the dealer can check.

Dealer profiling and potential grading

Each dealer in scope is profiled on what he stocks, who he sells to, counter and godown capacity, staff strength, competing brands carried, payment behaviour and the catchment he actually serves. We then separate current contribution from realistic potential, so effort goes where there is headroom.

Why it matters:
Two dealers with the same turnover can have completely different room to grow. Without that read, support is spread evenly and lands nowhere.
You receive:
A dealer profile sheet per counter and a grading of the network by contribution and headroom.
Business value:
You know which counters deserve a growth plan, which need repair, and which are a decision rather than a plan.

Joint dealer business plan

For each developed dealer we build a short written plan with the dealer present: which lines he will add, the counter and stock changes he will make, the customers he will go after, the support you will give and the numbers both sides expect. It is signed by both, not issued by you.

Why it matters:
A target announced on the phone is your plan. A plan agreed at his counter is his, and he defends it when the month gets difficult.
You receive:
A completed joint business plan per dealer, plus the template your team uses for the rest of the network.
Business value:
Every review has a document to open, so the conversation is about progress rather than about pressure.

Counter and showroom readiness

We set the standard for what a dealer of yours should look like: range on display, minimum stock width, samples and catalogues available, pricing and warranty information visible, signage in order, and the dealer's own listing on maps and messaging channels where end customers search.

Why it matters:
Most lost counter sales are quiet ones. The customer asked, nothing was on display, and an alternative was offered instead.
You receive:
A counter readiness standard with a visit checklist and a photographic before-and-after record.
Business value:
The buying experience at your dealer's counter becomes consistent enough to support the brand you advertise.

Dealer staff capability building

The people who actually meet your customer are the dealer's salesmen and counter staff. We build short, practical modules on your range, its applications, comparison against alternatives, common objections and quoting, delivered in language and formats they will use, including a WhatsApp-ready reference set.

Why it matters:
A dealer cannot push what his staff cannot explain. Product knowledge sitting with your company is of no use at the counter.
You receive:
Dealer staff training modules, a product-to-application guide and a short assessment after each session.
Business value:
Recommendation at the counter starts moving towards your range because the person answering knows it.

Local demand support for the dealer

We equip each developed dealer to create demand in his own catchment: co-branded material, a local enquiry route, activity ideas for the customer groups that matter locally such as contractors, technicians, architects or farmers, and a clear rule for how enquiries you generate are passed to him and followed up.

Why it matters:
Dealers rarely fail for want of goodwill. They fail because nothing brings a customer to the counter and no enquiry ever arrives from the brand.
You receive:
A local demand kit per dealer and a written lead handover and follow-up rule.
Business value:
The dealer sees the brand working for him, which is what makes him work harder for the brand.

Growth schemes linked to the plan

We translate your existing scheme structure into dealer-level targets that reward the behaviour the plan asks for: adding lines, stocking the new range, secondary reporting and consistent ordering, not only bulk lifting at the end of a quarter. Slabs are tested against your margins before they are announced.

Why it matters:
Schemes that pay for volume alone teach dealers to buy in bursts and negotiate afterwards, which is expensive for you and unhelpful for them.
You receive:
A dealer-level scheme worksheet with slab workings and a payout and claim process.
Business value:
Scheme money starts buying the range width and ordering rhythm you actually want.

Review rhythm and governance

We install the cadence that keeps development alive: a monthly counter review by the field officer against the plan, a quarterly business review with the dealer and your manager, an escalation route for disputes, and a documented improvement-or-exit path for counters that do not respond.

Why it matters:
Dealer development fails at follow-up far more often than at design. Without a fixed rhythm, the plan is remembered only at year end.
You receive:
A monthly review pack format, a quarterly business review agenda and an escalation and exit note.
Business value:
Development continues after we leave, because it is somebody's job on a fixed date rather than an initiative.

What you will have at the end.

  • A dealer profile sheet for every counter in scope, built from your records and a site visit or call.
  • A network grading that separates current contribution from realistic headroom, cluster by cluster.
  • A one-page dealer proposition with a worked example of counter earnings across your range.
  • Signed joint business plans for the pilot dealers, plus the blank template for the rest of the network.
  • An anonymised extract of a completed dealer plan and scorecard, so your team can see the finished shape.
  • A counter readiness standard with a field visit checklist and photographic record format.
  • Dealer staff training modules, a product-to-application guide and a short post-session assessment.
  • A local demand kit per dealer and a written rule for passing and following up brand-generated enquiries.
  • A dealer-level growth scheme worksheet with slab workings, payout logic and a claim process.
  • A field officer development visit agenda, beat plan and monthly review pack format.
  • A dealer scorecard specification for your ERP, DMS or CRM, with the fields and reports it needs.
  • A rollout plan and briefing pack for extending the programme beyond the pilot cluster.

How it runs

The engagement, step by step.

  1. 1

    Read the network as it stands

    We work through your despatch, invoice and outstanding records for the appointed base, and separate the counters that buy from the ones that merely exist. We look at range width per dealer, ordering rhythm, returns, credit behaviour and catchment overlap, and we sit with your channel head and field officers to hear what the numbers do not show.

    You provide:
    Dealer master list, two to three years of despatch and invoice history, outstandings, scheme payouts and access to the field team.
    We produce:
    A network read: contribution spread, active and dormant counters, range width per dealer and the questions the data raises.
    Done when:
    Leadership agrees the picture of the network and which clusters the programme will start with.
  2. 2

    Meet the dealers

    We speak with a representative set of dealers, at their counters wherever possible: strong, average, dormant and one or two who left. We ask what sells and why, what your company is like to work with, where the range loses to alternatives, what support they were promised and what actually reaches them.

    You provide:
    Introductions to the selected dealers and a willingness to hear feedback that may be uncomfortable.
    We produce:
    A dealer-side view of your proposition, written plainly, with the recurring themes separated from individual complaints.
    Done when:
    You can see your business from the counter's side, in the dealers' own words rather than through the field team.
  3. 3

    Fix the proposition and the profiles

    We build the counter economics for your range, test whether the current terms make a dealer's investment worthwhile, and complete the profile and grading for every dealer in scope. Where the proposition does not hold, we set out what would need to change in margin, stock policy, credit or support before development can succeed.

    You provide:
    Margin structures, price lists, credit and returns policy, and a decision on anything the proposition needs changed.
    We produce:
    The dealer proposition one-pager, the counter economics working and the completed profile and grading pack.
    Done when:
    There is an offer worth taking to a dealer, and a graded list of who to take it to first.
  4. 4

    Build the plan format and capability material

    We design the joint business plan format, the counter readiness standard, the dealer staff training modules, the local demand kit and the scheme worksheet. Everything is drafted so that a field officer with no training background can use it at a counter without support from head office.

    You provide:
    Product and application information, existing catalogues and artwork, and review of the drafts.
    We produce:
    The full development toolkit: plan format, counter standard, training modules, demand kit and scheme worksheet.
    Done when:
    Your team has usable material rather than a presentation about what should be built.
  5. 5

    Run a pilot cluster

    We take one cluster of dealers and do the work with your field officers alongside us: profile confirmation, plan discussion at each counter, plan signed, counter set right, staff session held and support committed. We watch what dealers push back on and correct the method before it goes wider.

    You provide:
    A named cluster, the field officers who cover it, and authority to commit the support the plans promise.
    We produce:
    Signed dealer plans for the cluster, completed counter and staff work, and a corrected method with the lessons noted.
    Done when:
    A working example exists that your own people ran, not a pilot we ran for them.
  6. 6

    Install the review rhythm

    We set the monthly and quarterly cadence, build the review pack, agree who attends, and run the first cycles with your managers. Scorecards are specified for your ERP, DMS or CRM so the pack is produced from the system rather than assembled by hand each month.

    You provide:
    System access or an IT contact, and diary commitment from the channel head and field managers.
    We produce:
    Review pack format, quarterly business review agenda, scorecard specification and the first completed review cycles.
    Done when:
    The first reviews have been held on their scheduled dates, with the plans open on the table.
  7. 7

    Roll out across the network

    The method extends cluster by cluster, with your field officers doing the plan conversations and our team supporting the first few in each territory. Dormant and non-responding counters are taken through the documented improvement path, and coverage gaps that no existing dealer can serve are listed for a separate recruitment decision.

    You provide:
    Field team time, territory-wise rollout sequence and decisions on counters that do not respond.
    We produce:
    Completed plans by territory, a rollout tracker and a written list of genuine coverage gaps.
    Done when:
    Every dealer in scope holds a plan, or a decision has been recorded about why he does not.
  8. 8

    Review, correct and hand over

    We read the programme against the baseline: which dealers moved, which plans were worked, where the field team struggled and what the scheme money actually bought. The toolkit is corrected, your managers are briefed on running the next cycle, and the open items are handed over in writing.

    You provide:
    Access to the period's data and an honest review session with the field and channel team.
    We produce:
    A performance read against baseline, a corrected toolkit and a written handover with owners and dates.
    Done when:
    Your team runs the next review cycle without us, and knows what to fix in it.

Ways to work with us

Read the network, design the programme, or run it with your field team.

Dealer network read

A diagnostic of the appointed base from your own records plus dealer conversations. Suited to a business that suspects its network is under-performing and wants evidence before committing to a programme.

Dealer development programme design

The read plus the full toolkit: dealer proposition, profiles and grading, joint plan format, counter standard, training modules, demand kit, scheme worksheet and review formats, ready for your team to run.

Pilot cluster build

Design plus hands-on work in one cluster: plan conversations at the counters, capability sessions held, review rhythm started and your field officers trained by doing it alongside us.

Network rollout and operating support

Extension across territories with continuing support: field officer coaching, review cycles run with your managers, scorecards in your system and periodic correction of the method.

Why Gully Sales

What you are actually choosing when you choose us.

We work on the dealers you already have

Adding names is the easy answer and usually the expensive one. We start by proving what your appointed counters could produce, and recommend recruitment only for gaps no existing dealer can cover.

We go to the counter

Plans built only from head office data miss what the dealer actually faces. We speak with dealers and their staff, including the ones who left, and the programme is corrected by what they say.

We write for the field officer

Every format is built for the person who will use it on a bike in a district town, not for a boardroom slide. If your field officer cannot run it unaided, it is not finished.

We separate deliverables from results

You are told exactly what we will produce and what depends on your product, price, stock and follow-up. We do not promise sales movement that our work alone cannot deliver.

Channel work sits with the rest of your revenue system

Gully Sales works across marketing, sales, channel, customer success and revenue operations, so a dealer programme connects to the enquiries, campaigns and CRM your business already runs.

We build for handover from the first day

The measure of the work is whether your channel head runs the next review cycle without us. Formats, scorecards and briefings are prepared for that from the start.

Where it applies

The same service, in different businesses.

Hardware and fittings

The situation:
A premium range sells well in two metros, but upcountry counters stock only the entry lines and quote alternatives when asked for the rest.
How it applies:
Counter economics for the full range, plans that commit each dealer to added lines, display standards and staff sessions on application selling.
Likely benefit:
Range width per counter rises and the premium lines get shown instead of being kept in the godown.

Building materials and sanitaryware

The situation:
Dealers depend on plumbers, contractors and architects for recommendation, but no dealer has any organised way of reaching them.
How it applies:
A local demand kit per dealer, influencer meet formats for the catchment, and a lead handover rule for enquiries the brand generates.
Likely benefit:
Counters start pulling demand from their own catchment rather than waiting for walk-ins.

Industrial equipment and pumps

The situation:
Dealers pass on price enquiries and lose anything technical, because only the company's engineers can answer application questions.
How it applies:
Application training for dealer staff, a selection and sizing reference, and a rule for when a company engineer joins the dealer on a site visit.
Likely benefit:
Technical enquiries stop leaking to competitors who answer at the counter.

Agri inputs

The situation:
Seasonal buying makes dealers lift heavily against schemes and then sit on stock, with no view of what actually moved to farmers.
How it applies:
Plans built on secondary movement rather than lifting, seasonal stocking guidance and schemes that reward sell-through and reporting.
Likely benefit:
Stock in the channel matches season demand, and returns and dead stock arguments reduce.

Electrical and lighting

The situation:
A wide catalogue reaches counters as a few fast-moving SKUs, so new launches quietly fail in the market.
How it applies:
Launch placement built into every dealer plan, counter display standards, and staff modules on the new range with an assessment.
Likely benefit:
Launches reach shelves in a defined window instead of depending on which dealer happened to be interested.

Auto components and aftermarket

The situation:
Retail counters and garages buy on availability, and the brand has no relationship below the distributor level.
How it applies:
Profiling and development plans for the counters that matter, mechanic engagement support and a clear service and warranty route.
Likely benefit:
The brand becomes a first recommendation at the counter, not merely one of the options in the rack.

Proof

Work we can point to.

HOPO Hardware

The problem:
A premium hardware and fittings business needed wider brand reach and better working coordination with the dealers who carry its range.
What we did:
Gully Sales worked with HOPO Hardware on reach, on coordination with the counters carrying the range, and on the sales performance behind them.
The result:
Brand reach was enhanced, dealer coordination improved and sales performance strengthened for the range. No figures are published for this engagement.
Read the case study

Questions buyers ask

Before you enquire, the answers you will want.

What makes a dealer development programme worth it for us and for the dealer?

For you, it raises output from counters you have already appointed, without new territory or new credit exposure. For the dealer, it puts a number on what your range can earn at his counter, then gives him a plan to reach it: stock width, staff who can explain the products, local demand support and a review that keeps both sides honest. If the arithmetic does not work at his end, we tell you what must change before development is attempted.

How is this different from appointing more dealers?

Recruitment adds names. Development raises what the existing names produce. Most networks we read have more headroom inside the appointed base than in the towns they have not reached, and adding counters where an existing dealer already struggles usually creates conflict rather than growth. We do list genuine coverage gaps during the work, and those go to a separate recruitment decision with clear reasoning attached.

How is dealer development different from dealer training?

Training is one part of it. A session teaches your range to the dealer's staff, and that matters, but knowledge alone does not change what a counter stocks or displays. Development covers the proposition, the written plan agreed with the dealer, the counter setup, the demand support, the scheme linkage and the review rhythm. Training without the plan and the follow-up is remembered for a fortnight and then fades.

How long does the engagement take?

It depends on how many dealers are in scope, how far apart they are and how much of the work your field team carries. The sequence is the same: read the network, meet dealers, fix the proposition, build the toolkit, run one pilot cluster, install the review rhythm, then roll out. We scope the phases in writing after the audit and prefer a working pilot early over a long design stage with nothing at the counter.

What do we need to provide?

A dealer master list, despatch and invoice history, outstandings and scheme payout records, your margin and credit policy, and product information. Beyond documents we need access: introductions to dealers, time with your field officers, and a manager senior enough to commit the support that plans promise. Where secondary data does not exist we work without it at first and build a way to capture it.

Our dealer relationships are old and personal. Will this upset them?

Handled properly, it does the opposite. Dealers are rarely offended by a company that comes to discuss their business and commits support in writing. What causes damage is a plan issued without discussion, or promises made and not kept. Every plan is built at the counter with the dealer present, and we advise you not to commit support you cannot deliver, because an unmet promise costs more than never making it.

What do we do about dealers who will not cooperate?

Some counters will not engage, and that is information rather than failure. The programme gives each one a documented improvement path: what needs to change, the support offered and the date it will be reviewed. If nothing moves by then, you have evidence for a decision about reducing terms, changing the coverage arrangement or releasing the appointment, taken on record rather than on mood.

We have no secondary sales data. Can this still work?

Yes, and most Indian dealer networks start exactly there. We begin with primary despatch, counter observation and what dealers are willing to share about their own movement, which is enough to build a first plan. Capturing secondary data becomes part of the plan itself, usually through a simple monthly declaration or stock check rather than a system a dealer has no reason to use.

4 more questions

Do we need a DMS or CRM before starting?

No. The work begins with whatever records you keep, including spreadsheets. We specify the dealer scorecard fields and reports so they can be added to an ERP, DMS or CRM when you are ready, and if you already run one, the review pack is built from it rather than assembled by hand. Software helps the rhythm but it does not create it.

How is success measured?

Against the baseline recorded before any plan is written. We track active dealers, coverage of priority catchments, dealer-sourced enquiries, time from a signed plan to a steady ordering pattern, sell-through where it can be captured, range width per dealer, adherence to agreed plan actions, disputes and their closure, and retention. Each is read at the monthly review and taken to leadership quarterly.

What is excluded from the scope?

We do not set your prices, manage your credit decisions or take responsibility for stock availability, and we do not act as your distributor or take title to goods. Appointing new dealers, distributor route-to-market design, PRM software implementation and full incentive architecture are separate services. Anything outside the agreed scope is named in the proposal so there is no assumption on either side.

Who runs the programme after you finish?

Your channel head and field officers, which is why the toolkit is written for them and the pilot is run alongside them rather than for them. Handover includes the formats, the scorecard specification, a briefing for the managers who chair reviews, and a written list of open items with owners and dates. Some clients keep us for periodic correction; that is a choice, not a dependency.

Talk to us

Bring your own dealer numbers, and we will read the counter with you.

The free audit is a working conversation about the network you have today. We say whether dealer development is your next step, or whether recruitment, a clearer proposition or a scheme correction should come first, and we tell you plainly if this is not what you need.

  • No obligation and no sales script
  • A reply from someone who does the work
  • Your details are never sold or shared

Your dealer lists, despatch records, margins and channel plans stay confidential and are used only to prepare for and conduct the audit.

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