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Lead scoring · Sales

Give every enquiry a number that actually predicts whether it will close.

Many CRMs have a lead score field that nobody trusts, because it was set up once with a guess at what matters and never checked against what actually closed. A scoring model that does not reflect reality is worse than no score at all, since it gives false confidence to a ranking that does not mean anything.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Editorial illustration for Lead scoring

In one paragraph

Lead scoring is a framework of criteria and weights, built from what has closed before, that ranks new enquiries by likely fit so a team knows where to focus. GullySales designs the criteria with your team, builds the model into your CRM, and checks it regularly against real outcomes rather than leaving it to run unchecked.

We build the scoring framework from your own history: which sources, product interests and behaviours have actually predicted a close in the past. Those factors are weighted and configured directly in your CRM, so every new enquiry gets ranked automatically. We calibrate the model regularly against what happens next, and adjust it when it is wrong.

This is the framework, the criteria and weights behind a lead score.

The problem

Does this sound like your business?

What owners tell us on the first call, in their words.

  • “The team ranks leads by gut feel, and that feel changes person to person.”

    One rep's sense of a strong lead differs from another's, so priority depends on who is looking at the list.

  • “A scoring field exists but nobody agreed what should feed it.”

    The CRM has a score column, populated by a rule someone set up once and nobody has revisited since.

  • “High-value leads and hobbyist enquiries carry the same weight.”

    Without a model, a serious buyer and someone idly comparing prices show up identically in the queue.

What we do

Everything that is included.

Each deliverable, and what it gets you. Nothing here is an extra.

  1. Scoring criteria and weights

    A defined set of factors, source, product interest, behaviour, budget signal, weighted based on what has actually predicted a close.

  2. CRM configuration

    The scoring model built directly into your CRM so every new enquiry is ranked automatically on arrival.

  3. Calibration against outcomes

    The model checked against what actually happened to scored leads, not left to run on an untested assumption.

  4. Rep training

    The team briefed on what the score means and how to use it, so it is trusted and actually changes behaviour.

  5. Score visibility

    The score displayed clearly wherever a rep looks at a lead, so priority is obvious without extra effort.

How the result is measured

  • Leads scored consistently on arrival
  • Score accuracy against actual outcomes
  • Conversion rate by score band
  • Recalibrations completed on schedule

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for you if these sound familiar.

  • Businesses with a lead score field in their CRM that nobody actually trusts or uses
  • Companies with enough historical data to know, roughly, what a strong enquiry looks like
  • Sales teams ranking leads by gut feel, which varies from person to person

Not for

It is not the right fit if.

  • You have very little historical data on what has closed in the past; a model built on guesswork is not reliable enough yet
  • Your enquiry volume is very low; a person can reasonably judge each one directly without a scoring model

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the lead scoring work runs

  1. 1

    Gather historical data

    We look at past enquiries and what actually closed, to ground the model in evidence rather than assumption.

  2. 2

    Design criteria and weights

    Factors that genuinely predicted a close are identified and weighted into a usable scoring formula.

  3. 3

    Build into the CRM

    The model is configured to score every new enquiry automatically as it arrives.

  4. 4

    Validate against results

    We check whether high-scored leads are actually converting more often, and adjust the model if not.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Engagement options

Ways to work with us.

Pick the size of commitment that fits. Every option starts with your brief and a conversation.

  1. Option 1

    The conversation on its own

    A call after you send your brief. It says honestly whether you need outside help, and many fixes are ones your own team can make.

  2. Option 2

    One fix, scoped

    Start with the fix that matters most, such as reply time or follow-up. The fee is in writing before anything starts.

  3. Option 3

    An ongoing programme

    We run the work, report against the baseline, and you renew on the numbers. The term and the reporting are agreed in writing first.

  4. Option 4

    Guidance for your own team or agency

    We plan, brief and check the work of your in-house team or current agency, instead of replacing them.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

How is this different from AI lead qualification and scoring?
This builds the underlying framework: the criteria, weights and rules that define a score. AI lead qualification and scoring is the tool that runs on top of that framework, reading new enquiries and applying it automatically. Without the framework built here, that tool has nothing sound to apply.
What data do you need to build a scoring model?
Past enquiries with a known outcome, whether they closed or not, plus whatever source and behaviour data your CRM already captures.
What happens if the model is wrong for a specific lead?
A score is a guide to priority, not a verdict. Reps are trained to use it alongside their own judgement, especially for a lead that does not fit the model's usual pattern.
How is this priced?
There is no published price. We look at how much historical data you have and how your CRM is set up once we have read your brief. That decides the fee for building and calibrating the model, put in writing and split three ways between our time, any media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
Fixes to reply time and follow-up are the quickest to show, because the enquiries already exist. Process, CRM and training changes show as the team uses them. Each one is tracked against the baseline.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
To start, last month's enquiries in any format and time with whoever handles them. After that, access to the accounts the work touches, such as the website, Google Business Profile or CRM.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.