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Negotiation training · Sales

Stop giving away margin in the last five minutes of a call just to get the deal closed.

A discount often gets offered before the buyer has even asked for one, simply because a rep is uncomfortable with silence or afraid of losing the deal. That habit, repeated across a year of deals, quietly erases the margin that made the business worth running in the first place.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Editorial illustration for Negotiation training

In one paragraph

Negotiation training teaches reps how to hold price and terms under pressure, using practice built around the specific objections your buyers actually raise, not a generic script. GullySales builds the framework, runs roleplay sessions against your real deal scenarios, and coaches reps on live deals until holding the line feels natural rather than uncomfortable.

We build a negotiation framework specific to your trade and your typical deals. Then we run roleplay sessions using the actual objections and pushback your reps hear, not textbook scenarios that never quite match reality. Reps practise holding a position, offering trade-offs instead of discounts, and staying comfortable through silence.

This works alongside clear discount guardrails, so a rep knows exactly what they can offer without approval and what needs a deal desk sign-off.

The problem

Does this sound like your business?

What owners tell us on the first call, in their words.

  • “A discount is offered before the buyer even asks for one”

    The rep pre-empts a price objection that may never have come, and gives away margin unnecessarily.

  • “Reps fold on price the moment there is silence on the call”

    Discomfort with a pause gets mistaken for the buyer walking away, and a discount is offered to fill the silence.

  • “Nobody has practised what to say when a buyer asks for a better rate”

    The first time a rep hears the actual objection is on a live call with real money at stake, with no rehearsed response ready.

What we do

Everything that is included.

Each deliverable, and what it gets you. Nothing here is an extra.

  1. Negotiation framework

    A structured approach to holding price and terms, built around your trade rather than a generic negotiation model.

  2. Roleplay practice

    Sessions built on the real objections and pushback your reps actually hear, not textbook scenarios.

  3. Discount guardrails

    Clear limits on what a rep can offer without approval, aligned with deal desk rules where they exist.

  4. Price objection scripts

    Prepared responses to the specific price pushback your buyers give most often, tested and refined over time.

  5. Live deal coaching

    Support on real negotiations as they happen, not only practice sessions removed from actual deals.

How the result is measured

  • Average discount given per deal
  • Deals closed at or near full price
  • Negotiation sessions completed by the team
  • Margin protected on deals coached live

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for you if these sound familiar.

  • Sales teams that consistently discount more than the deal actually required
  • Reps who have never practised a negotiation conversation before facing a real one
  • Businesses where margin is being eroded by inconsistent, ad hoc discounting

Not for

It is not the right fit if.

  • Your pricing is fixed with no room for negotiation at all; there is nothing to train reps to hold
  • Your deals are low-value and negotiation rarely comes up; the training would not get much use

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the negotiation training work runs

  1. 1

    Audit current negotiation habits

    We review past deals to see where and why margin is typically given away.

  2. 2

    Build the framework

    A negotiation approach is developed specific to your products, pricing and the objections you actually face.

  3. 3

    Run roleplay training

    Reps practise the framework against realistic scenarios drawn from your own deal history.

  4. 4

    Coach on live deals

    We support reps through real negotiations, reinforcing the training where it counts most.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Engagement options

Ways to work with us.

Pick the size of commitment that fits. Every option starts with your brief and a conversation.

  1. Option 1

    The conversation on its own

    A call after you send your brief. It says honestly whether you need outside help, and many fixes are ones your own team can make.

  2. Option 2

    One fix, scoped

    Start with the fix that matters most, such as reply time or follow-up. The fee is in writing before anything starts.

  3. Option 3

    An ongoing programme

    We run the work, report against the baseline, and you renew on the numbers. The term and the reporting are agreed in writing first.

  4. Option 4

    Guidance for your own team or agency

    We plan, brief and check the work of your in-house team or current agency, instead of replacing them.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Will this mean we lose deals by holding price too firmly?
The aim is to hold price where it genuinely matters and use trade-offs, not blanket discounts, elsewhere.
How is this different from objection handling training?
Objection handling covers responding to a buyer's concerns generally. Negotiation training focuses specifically on price and terms conversations, and holding a position under direct pressure.
Does this include setting our discount policy?
We help align training with whatever discount rules exist, and can build those rules through deal desk services if they do not exist yet.
How is this priced?
There is no published price. The fee covers building your negotiation framework and running the roleplay and live-deal coaching, agreed in writing after we have read your brief and spoken to you.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
Fixes to reply time and follow-up are the quickest to show, because the enquiries already exist. Process, CRM and training changes show as the team uses them. Each one is tracked against the baseline.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
To start, last month's enquiries in any format and time with whoever handles them. After that, access to the accounts the work touches, such as the website, Google Business Profile or CRM.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.