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Retargeting and remarketing · Marketing

Follow up with the visitor who almost bought and then closed the tab.

Most website visitors leave without converting on their first visit, and for a considered purchase, this is entirely normal. Retargeting shows an ad specifically to those visitors afterward, wherever they browse, rather than letting the interest simply disappear.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Editorial illustration for Retargeting and remarketing

In one paragraph

Retargeting and remarketing shows ads specifically to people who have already visited your website, watched a video or added something to cart. It brings back a visitor who was close to converting, rather than treating every ad view as a stranger. GullySales sets up these campaigns to re-engage warm visitors at a lower cost than reaching new ones.

We set this up based on specific actions, such as viewing a particular product page, starting a form and not finishing it, or adding an item to cart. That way, the follow-up ad is relevant to what they actually looked at, not a generic reminder.

This differs from Google Ads and Meta advertising aimed at new audiences. Retargeting specifically reaches people who already have some familiarity with your business, which is usually why it tends to cost less and convert better per click.

The problem

Does this sound like your business?

What owners tell us on the first call, in their words.

  • “A visitor leaves without buying and is never followed up”

    Someone looks at a product or service page, closes the tab, and nothing brings them back, even though they showed clear initial interest.

  • “Cart abandonment is never addressed”

    A customer adds an item to cart and leaves before checking out, and no ad or message follows up to bring them back to complete the purchase.

  • “Retargeting ads show the same generic message to everyone”

    Every past visitor sees the identical ad, regardless of which specific product or page they actually looked at, reducing its relevance and effectiveness.

  • “Retargeting ads run indefinitely with no frequency limit”

    The same ad follows a visitor for months without a cap, which starts to feel intrusive rather than helpful.

What we do

Everything that is included.

Each deliverable, and what it gets you. Nothing here is an extra.

  1. Tracking pixel setup

    Website tracking configured to build audiences based on specific pages visited or actions taken.

  2. Segmented retargeting audiences

    Different audiences built for different behaviours, such as product viewers versus cart abandoners.

  3. Relevant ad creative

    Ads matched to what the visitor actually looked at, not a single generic message for everyone.

  4. Frequency management

    A sensible cap on how often the same person sees the ad, to avoid it becoming intrusive.

  5. Performance report

    Conversions from retargeted visitors compared to cost, alongside your other paid channels.

How the result is measured

  • Conversion rate of retargeted visitors versus new visitors
  • Cart abandonment recovery rate
  • Cost per conversion through retargeting
  • Ad frequency per visitor

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for you if these sound familiar.

  • Businesses with meaningful website traffic that does not convert on the first visit
  • E-commerce businesses with visible cart abandonment
  • Companies running Google Ads or Meta advertising who want to capture warm visitors those campaigns bring in
  • Considered-purchase businesses where a buyer typically visits more than once before deciding
  • Businesses that have never followed up with a visitor after they left the site

Not for

It is not the right fit if.

  • Businesses with very low website traffic, since there are too few visitors to build a meaningful retargeting audience
  • Companies without any tracking pixel installed on their website
  • Businesses uncomfortable with the idea of ads following a visitor across other sites, which is how retargeting technically works

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the retargeting and remarketing work runs

  1. 1

    Understand visitor behaviour

    We review what visitors typically do on your site before leaving without converting.

  2. 2

    Audit tracking setup

    We check that a tracking pixel is correctly installed and capturing the right actions.

  3. 3

    Build segmented audiences

    Retargeting audiences are built around specific behaviours rather than all visitors treated the same.

  4. 4

    Launch relevant campaigns

    Ads are matched to each audience segment and launched with a sensible frequency cap.

  5. 5

    Measure and optimise

    We track conversion rates by segment and adjust creative and targeting accordingly.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Engagement options

Ways to work with us.

Pick the size of commitment that fits. Every option starts with your brief and a conversation.

  1. Option 1

    The conversation on its own

    A call after you send your brief. It says honestly whether you need outside help, and many fixes are ones your own team can make.

  2. Option 2

    One fix, scoped

    Start with the fix that matters most, such as reply time or follow-up. The fee is in writing before anything starts.

  3. Option 3

    An ongoing programme

    We run the work, report against the baseline, and you renew on the numbers. The term and the reporting are agreed in writing first.

  4. Option 4

    Guidance for your own team or agency

    We plan, brief and check the work of your in-house team or current agency, instead of replacing them.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Do we need existing website traffic for this to work?
Yes, retargeting depends on a base of past visitors. Very low-traffic websites will not build a large enough audience for this to be effective on its own.
Is this the same as Google Ads or Meta advertising?
It runs through those same ad platforms, but specifically targets people who already visited your site, rather than reaching entirely new audiences.
How long should retargeting ads follow someone?
We recommend a limited window, often two to four weeks, and a frequency cap, so ads remain a helpful reminder rather than becoming intrusive.
How is this priced?
There is no fixed price. We look at your traffic and current ad spend. We then set a fee in writing, split between our time and the media budget you put behind the campaigns on Google or Meta.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.