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GullySales

Your partners get named opportunities, and every one comes back with an answer.

Gully Sales puts named accounts and live enquiries in front of your dealers, distributors and resellers, gives each one a single owner within an agreed time, and follows it until an outcome is recorded.

  • Named accounts and live enquiries, routed to one owner the same day.
  • A follow-up rhythm that ends in a recorded outcome, not in silence.
  • Partner-sourced pipeline you can read, territory by territory.

Gully Sales Private Limited builds channel demand and follow-up routines for Indian SMBs selling through dealers, distributors, resellers and referral partners.

In one paragraph

What is Channel Opportunity Generation and Follow-Up?

Channel opportunity generation and follow-up creates named opportunities for your partners and makes sure each one is worked to a recorded outcome. Gully Sales sizes what each territory can carry, builds the target account lists, routes enquiries to one owner within an agreed time, sets the follow-up rhythm, and reports what happened to every opportunity.

The problem

Leads reach your partners, and nobody hears what happened next.

You forward an enquiry from your website to the dealer whose district it came from. A message on WhatsApp, a name and a phone number, and then nothing. Three weeks later you ask. The dealer says he called once and the customer did not pick up, or that the customer was only checking prices, or he cannot place the name at all. Meanwhile a distributor in another state says head office sends him no support, and your own report shows the same three partners producing nearly everything.

You will recognise it as

  • Enquiries go out to partners on WhatsApp, and the only record of them is the chat window.
  • You cannot say how many opportunities your network is working this month, or for what value.
  • Partners tell you there are no leads; your team says the leads sent are never worked.
  • Two or three partners produce most of the pipeline, and the rest wait for walk-in demand.
  • Nobody records why an enquiry was lost, so the same objection keeps costing you customers.
  • A campaign runs, enquiries arrive, and a month later nobody can say what they became.

What it costs the business

  • Money spent on demand produces enquiries that go cold in a partner's inbox, so your cost per customer looks far worse than the market response actually was.
  • The forecast rests on what partners say on a call, because there is no record of the opportunities sitting behind the number.
  • Strong partners receive the same thin trickle as weak ones, and stop treating anything you send as worth chasing.
  • Customers who raised their hand with you are contacted late, or never, and buy from whoever answered first.
  • You appoint more partners to close a revenue gap that is really a follow-up gap inside the network you already have.

Why it persists. Once an enquiry crosses into a partner's business it leaves your systems, and asking what became of it feels like checking up on a business partner rather than running a process. Partners are busy with counter sales and collections, and an unfamiliar new customer is the easiest call to postpone. Nobody owns the middle: marketing owns the enquiry until it is sent, the partner owns it after that, and the space between the two belongs to no one.

If it stays unresolved. Demand keeps arriving and keeps leaking. The network learns that head office sends names but never asks, and the habit sets. Growth narrows to the two or three partners who follow up on their own, districts that could carry business stay flat, and every plan to grow starts with appointing more partners instead of working the demand you already create.

What changes

The demand you create turns into work partners can be held to.

In the first weeks

  • One queue holding every live opportunity in the network, each with an owner and a next date.
  • A named target account list for each partner, so nobody has to start from an empty page.
  • Routing rules in writing: which partner takes what, in how long, and what happens if nobody accepts.

In how the work runs

  • A weekly follow-up review your channel managers can run without preparing an agenda.
  • Every opportunity closed with a coded reason, so lost business is counted rather than guessed.
  • Opportunities left untouched return to the queue instead of quietly ageing in one inbox.
  • Your team and the partner work larger accounts together, with roles agreed before the meeting.

In sales and marketing

  • More of each month's enquiries reach a first conversation while the customer is still deciding.
  • Pipeline starts coming from partners who were producing nothing, not only from the usual two.
  • Campaign spend is judged on opportunities worked and orders recorded, not on enquiry counts.

In what management can see

  • A weekly view of opportunities by territory, partner, stage, value and age.
  • Coverage read against potential: what a district could carry, and what it is carrying now.

Over the longer term

  • A demand and follow-up routine your channel team keeps running after we step back.
  • A record of what wins and loses in each segment, which sharpens the next list and the next campaign.

Gully Sales controls the opportunity lists, the routing rules, the follow-up rhythm and the reporting around them. Whether a partner converts an opportunity also depends on your pricing, stock, service and their own team, so we report opportunities worked and outcomes recorded, not orders promised.

Who it is for

This is for businesses whose partners need opportunities, not more names.

The businesses it suits

  • Manufacturers whose dealers and distributors wait for walk-in demand instead of creating it.
  • B2B companies that generate enquiries centrally and pass them to resellers or channel partners.
  • Brands running campaigns whose enquiries disappear once they leave the marketing team.
  • Franchisors whose franchisees need a steady flow of local enquiries and a way to work them.
  • Companies with referral partners who introduce names that nobody carries forward.
  • Businesses where partner-sourced pipeline sits with three partners out of thirty.

What usually prompts the call

  • You have just spent on a campaign and cannot say what its enquiries became.
  • A distributor says he gets no support from you, and your team says he works nothing you send.
  • Your monthly review runs on partner opinion because no opportunity record sits behind it.
  • You are opening a new territory and the new partner has no customer list to start from.
  • Your direct team and a partner are calling the same account and both find out late.
  • The network has grown this year, but the pipeline you can see has not grown with it.

What Gully Sales does

The work, component by component.

Territory opportunity sizing

We size what a territory can produce before anyone is asked to chase it: the buying accounts that exist in the district, the share your current partner can genuinely reach, and the number that can be worked to a decision this year. Each layer carries its demand drivers, the value of a typical order and the conversion that segment has shown. Assumptions are written and tested against your history.

Why it matters:
Targets set from a revenue gap rather than from the accounts that exist give a partner a number he cannot picture. Sizing makes the target arguable, and shows where effort is worth spending first.
You receive:
A territory sizing sheet covering total, reachable and workable opportunity, with demand drivers, segment economics, assumptions and two sensitivity scenarios.
Business value:
You set opportunity targets a partner can see the arithmetic behind, and you spend effort where the accounts actually are.

Target account lists per partner

Each partner receives named accounts rather than a category to go and find. We build the list from your enquiry history, industry directories, trade and association data, customers of adjacent categories, the partner's own dormant accounts, and the buyers a competitor supplies today. Every account carries a segment, an estimated potential and an opening reason to call.

Why it matters:
Develop the market is not an instruction anyone can act on. A named list turns a target into a week of calls, and it lets you review coverage account by account instead of arguing about effort.
You receive:
A working account list per partner, segmented and prioritised, with contacts, estimated potential and the reason to call each one.
Business value:
A partner's field team starts the week with somewhere to go, and you can see which accounts have been touched.

Enquiry capture and routing rules

Every enquiry from your website, campaigns, phone lines, WhatsApp, exhibitions and marketplaces lands in one queue before it goes anywhere. We write the rules that move it: which partner takes which pin code, segment or product, how long they have to accept, what happens when they do not, and how an opportunity is registered so two partners never work it blind.

Why it matters:
Enquiries lost between arrival and ownership are the cheapest ones to recover, because the customer has already raised a hand. The rules also settle who owns what before a dispute has to be argued.
You receive:
A routing and registration rulebook with the intake queue definition, acceptance windows, re-routing rules and the escalation route.
Business value:
An enquiry that reaches you today is with a named person today, and ownership can be shown rather than debated.

The follow-up rhythm

We set what follow-up means in your business: how soon a first contact is attempted, how many attempts across which channels before an opportunity is parked, what a qualifying conversation must establish, when a quotation is due, and how often an open opportunity must move. Partners and your channel managers are briefed on the same rhythm, with scripts and templates in your market languages.

Why it matters:
Most opportunities are not lost to a competitor. They are lost to a second call that never happened. A stated rhythm turns follow-up from a personal habit into something a manager can check.
You receive:
A follow-up standard with contact windows, attempt sequences, stage definitions, call scripts, and WhatsApp and email templates.
Business value:
Follow-up stops depending on which partner happens to be diligent, and a stalling opportunity becomes visible early.

Joint working on larger accounts

For accounts a partner cannot open alone, your team works alongside him: a joint call plan for the top accounts in each territory, agreed roles in the meeting, technical or commercial support from your side, and a written next step after every visit. Referral and introduction partners get a short brief so their introduction reaches the right person with context attached.

Why it matters:
Partners avoid the accounts where they feel out of their depth, and those are usually the accounts worth most. Working the call together removes that reason and teaches the partner how the conversation runs.
You receive:
A joint call plan per territory with meeting roles, a support pack for large accounts and a visit record carrying the next step.
Business value:
Accounts that would have been skipped get worked, and the partner's team learns the pitch by doing it with you.

Outcome coding, feedback and recovery

Every opportunity ends in a coded outcome: ordered, lost on price, lost on delivery, lost to a competitor, no requirement, or unreachable. We review the codes with you each month, feed what they show back into the target lists and campaigns, and re-work parked and unreachable opportunities on a stated cycle instead of letting them settle.

Why it matters:
An opportunity closed without a reason teaches nobody anything, and a parked opportunity is often early rather than dead. Codes turn the network into a source of market information you are otherwise paying for twice.
You receive:
An outcome code set, a monthly opportunity review pack, a recovery cycle for parked enquiries and a loss-reason summary by segment.
Business value:
You learn why business is being lost while you can still act on it, and demand you paid for gets a second chance.

What you will have at the end.

  • Territory sizing sheet: total, reachable and workable opportunity per territory, with the demand drivers behind each.
  • Assumptions register and two sensitivity scenarios showing pipeline at lower contact and lower conversion rates.
  • Segment economics: typical order value, cost to create an opportunity and observed conversion, segment by segment.
  • A named, segmented target account list for every participating partner, with the opening reason to call each account.
  • Enquiry intake queue definition covering website, phone, WhatsApp, campaigns, exhibitions and marketplaces.
  • Routing and registration rulebook: who receives what, in what time, and what happens when nobody accepts.
  • Follow-up standard with attempt sequences, stage definitions, call scripts and message templates in your market languages.
  • Joint call plan for the top accounts in each territory, with roles, a support pack and visit records.
  • Outcome code set and a monthly opportunity review pack, with loss reasons read by segment and territory.
  • Weekly opportunity report by territory, partner, stage, value and age, in a format your leadership will read.
  • A partner briefing pack and a channel manager runbook, so the routine continues after we hand it over.

How it runs

The engagement, step by step.

  1. 1

    Baseline and territory sizing

    We read what happens to demand today: where enquiries arrive, how they reach partners, how long that takes and what became of the last three months of them. Alongside that we size each territory's opportunity and write down the assumptions behind every number.

    You provide:
    Enquiry records, campaign reports, order history, the partner list with territories, and time with two or three partners.
    We produce:
    A baseline note on current lead flow and follow-up, plus the territory sizing sheet with demand drivers, segment economics and assumptions.
    Done when:
    You and we agree the baseline figures and the sizing assumptions in writing.
  2. 2

    Target lists and demand drivers

    We build the named account list for each participating partner from your history, directories, trade sources and the partner's own dormant customers, then segment and prioritise it against the demand drivers the sizing identified.

    You provide:
    Customer master, dormant accounts, product-to-segment mapping, and a review meeting with each participating partner.
    We produce:
    A prioritised target account list per partner, carrying segment, estimated potential and the opening reason to call.
    Done when:
    Each partner has seen and accepted their list, and every account on it has an owner.
  3. 3

    Routing, registration and follow-up rules

    We write the rules that govern an opportunity's life: intake, routing by territory or segment, acceptance windows, registration and protection, contact attempts, stage definitions and outcome codes. Where you run a CRM or portal the rules are configured in it; where you do not, we start with a shared register.

    You provide:
    Territory map, existing rules of engagement, a decision on protection periods, and CRM or portal access if you have one.
    We produce:
    The routing and registration rulebook, the follow-up standard, scripts and templates, and the opportunity register or CRM configuration.
    Done when:
    Rules are signed off by you and communicated to every partner in writing.
  4. 4

    Pilot in two territories

    The routine runs live in two contrasting territories. Enquiries are routed under the new rules, partners work their lists to the agreed rhythm, we sit in on calls and joint visits, and we correct whatever does not survive contact with the field.

    You provide:
    Two territories and their partners, a channel manager for the weekly review, and the enquiry flow for that period.
    We produce:
    A live opportunity register, weekly review notes, coaching feedback for each partner and a revised rulebook.
    Done when:
    Both pilot territories are working opportunities to the rhythm and the reports match what the field says.
  5. 5

    Rollout and partner briefing

    We extend the routine across the network, brief every partner on what they will receive and what is expected in return, train your channel managers to run the weekly review, and set the reporting your leadership will read each month.

    You provide:
    Partner meeting time, channel manager availability, and leadership agreement on the reporting format.
    We produce:
    Partner briefing pack, channel manager runbook, the review calendar, and the weekly and monthly report formats.
    Done when:
    Every participating partner has been briefed and the first network-wide report has been issued.
  6. 6

    Review, recalibrate and hand over

    We read outcomes and coverage against the sizing, correct assumptions the market disagreed with, refresh the target lists, feed loss reasons back into campaigns, and hand the routine to your team with every open item named and owned.

    You provide:
    Order data for the period, partner feedback, and a review session with your sales and marketing leads.
    We produce:
    A performance review against the baseline, revised sizing and target lists, and a handover pack with owners and dates.
    Done when:
    Your channel managers run the next review cycle themselves, with us available for the one after.

Ways to work with us

Start with a diagnostic, a pilot, or a desk for one campaign.

Channel demand and follow-up audit

A short diagnostic of what happens to demand today: where enquiries arrive, how they reach partners, how long that takes, what became of them, and where the largest leak sits. Ends in written recommendations you can act on with your own team.

Design and pilot

We size the territories, build the target lists, write the routing and follow-up rules, then run them live in two territories alongside your channel manager before anything reaches the wider network.

Network rollout and operating support

The routine extended across your partner network, with us running the weekly opportunity review, coaching partners on follow-up and issuing the reporting, until your team is running all three without us.

Opportunity desk for a campaign or season

For a launch, an exhibition or a peak season, we take enquiries in, qualify them, route them to the right partner, chase the follow-up and report outcomes for the duration of that campaign.

Why Gully Sales

What you are actually choosing when you choose us.

We write the rules after sitting in the field.

The routine is shaped after we have sat with a partner while he calls a customer. Anything a two-person dealer team cannot run on a busy Saturday is rewritten before the network ever sees it.

Marketing and sales are treated as one flow.

Gully Sales works across marketing, sales and revenue operations, so the campaign that creates an enquiry and the partner who has to close it are designed as one path instead of being handed over at a wall.

Built for how Indian channels actually run.

Orders that begin on WhatsApp, partners who keep records in a diary, field teams working in three languages, distributors carrying four other lines. The routine is built to survive that rather than to assume it away.

Partners are asked, not only instructed.

Rules imposed on a network get ignored politely. We brief partners on what they gain, hear their objections early, and adjust what is reasonable, so the process carries their agreement into the first month.

Everything is left behind in writing.

The rulebook, scripts, target lists, review pack and runbook are yours. If we stopped tomorrow, your channel manager would still have the routine, the register and the reports.

Where it applies

The same service, in different businesses.

Building materials and hardware

The situation:
Enquiries from the website and from exhibitions were forwarded to dealers on WhatsApp, and nobody could say what had happened to any of them.
How it applies:
One intake queue, pin-code routing with an acceptance window, a stated follow-up rhythm and monthly outcome coding.
Likely benefit:
Head office can see every live enquiry, and dealers stop receiving names they never intended to call.

Industrial equipment and components

The situation:
Distributors waited on repeat orders from known accounts while whole industrial estates in their districts had never been approached.
How it applies:
Territory sizing, named target account lists per distributor, and joint calling on the larger plants with your engineer present.
Likely benefit:
New accounts enter the pipeline in districts that had been flat for years, and the distributor learns the pitch.

Healthcare and diagnostics

The situation:
Channel partners and the direct team passed enquiries back and forth, and two of them approached the same hospital in one week.
How it applies:
Registration rules with a protection period, a single opportunity register and an agreed escalation route.
Likely benefit:
The customer sees one company, and ownership is settled by a record instead of a phone call to the owner.

FMCG and consumer brands

The situation:
Retail expansion depended on a distributor's salesman remembering which outlets he had already tried and which had refused.
How it applies:
Outlet-level target lists by beat, a contact standard for each visit cycle, and coded reasons for outlets that said no.
Likely benefit:
Coverage grows outlet by outlet, and the reasons outlets refuse become an input to the trade offer.

Software and technology services

The situation:
Reseller partners registered deals late, so pipeline was known only once a deal had already been won or lost.
How it applies:
Deal registration rules with clear protection, a weekly opportunity review, and stage definitions both sides use.
Likely benefit:
Forecasting rests on registered opportunities, and partners get support early enough for it to change the result.

Proof

Work we can point to.

Premier Marketing

The problem:
A business selling into domestic and industrial sectors, where reach had to grow and incoming enquiries needed orderly handling rather than case-by-case attention.
What we did:
Gully Sales worked with Premier Marketing on reach, lead handling and sales across its domestic and industrial business.
The result:
Gully Sales enabled Premier Marketing to enhance reach, streamline lead handling, and accelerate sales across domestic and industrial sectors.
Read the case study

HOPO Hardware

The problem:
A premium hardware and fittings brand selling through dealers, where coordination across the dealer network needed strengthening alongside market reach.
What we did:
Gully Sales worked on the brand's reach in its markets and on the coordination between the company and the dealers who meet its enquiries first.
The result:
The published account records wider brand reach, better dealer coordination and stronger sales performance for the hardware and fittings range.
Read the case study

Questions buyers ask

Before you enquire, the answers you will want.

How will the market-size assumptions be validated?

Every number in the sizing is written as an assumption with its source named: your own enquiry and order history, industry directories, association or registration data, and what your partners say about their districts. We test each one against what your business has actually done, then run two sensitivity scenarios so you can see the pipeline at a lower contact rate and a lower conversion rate. Assumptions the field disagrees with are corrected at the first quarterly review.

How long does the engagement take?

It depends on how many territories and partners are in scope and how quickly partner meetings can be arranged. The sequence stays fixed even when the calendar does not: baseline and sizing, target lists, rules, a live pilot in two territories, then rollout. We agree dates for each stage in the written scope rather than quoting a standard duration, and the pilot always runs before the wider network sees anything.

What inputs are required from us?

Your enquiry and campaign records, order history, customer master, the partner list with territories, and whatever rules of engagement already exist. We also need time with two or three partners, a channel manager who can join a weekly review, and access to your CRM or portal if you run one. If the records are thin, we begin by recording three months of live flow instead of waiting for perfect data.

How is success measured?

Against the baseline we record before starting. The early measures are operational: how quickly an enquiry reaches an owner, how many are contacted inside the agreed window, how many opportunities carry a dated next action. The later measures are commercial: partner-sourced pipeline, active partners, coverage against the sizing, sell-through and partner participation across two quarters. Each metric is defined in the scope, so the reports are not argued over afterwards.

What is excluded from the scope?

We do not set your prices, credit terms or channel margins, and we do not appoint new partners; recruitment is a separate service. Building a partner portal or PRM system is separate too, although we will configure rules inside a system you already run. We do not manage your advertising budget as part of this scope, and we do not take orders or collect payments on your behalf.

Our partners already get leads and ignore them. Why would this be different?

Because what a partner receives changes, and so does what happens next. Instead of a name on WhatsApp, a partner gets an accepted opportunity with a reason to call, a stated response window, and a weekly review where open items are read out by name. Partners are briefed on what they gain before any rule arrives, and untouched opportunities go back to the queue for someone else. Attention follows visibility.

Do you generate the enquiries, or only manage the ones we have?

Both, depending on the scope. Much of the opportunity in a channel is already sitting unused: dormant customers, uncontacted enquiries, exhibition cards, and accounts a partner has simply never approached. We build target lists from those first. Where fresh demand is needed, we work with your marketing team or take the campaign on as a separate scope, and this routine handles whatever it produces.

Will this create conflict with our own direct sales team?

It usually reduces conflict. Most disputes start when two people discover the same account late. Registration rules state who may work which account, for how long, and what happens when both have a claim, and a single register makes that visible before the customer notices anything. Where your direct team and a partner should work an account together, the joint call plan sets the roles before the meeting.

3 more questions

Do we need a CRM or partner portal before we start?

No. If you have one, we configure intake, routing, registration and stages inside it so partners work in a single place. If you do not, we begin with a shared register your channel manager maintains, which is enough to run the routine and shows exactly what a system would later need to do. Selecting and implementing a portal is a separate service, and it goes better once the process is proven.

Who does the actual following up, your team or ours?

The partner's team does the calling, and your channel manager holds them to it; that is what makes the routine last. During a pilot or a campaign desk we do some of the chasing ourselves so the rhythm is demonstrated rather than described, and we sit in on calls to coach. By handover, the calling, the review and the reporting are all running on your side.

What if a partner refuses to tell us what happened to an enquiry?

Separate two things here. What you need is the status and outcome of an opportunity you passed on; the customer relationship itself stays with the partner. We usually agree a minimum record such as contacted, quoted, ordered, or lost with a reason, and leave the contact details with them. A partner who will not report even that is telling you something useful about the relationship.

Talk to us

Plan your channel growth programme around the demand you already create.

The free audit is a working session, not a pitch. We look at where your enquiries come from, what happens after they reach a partner, and whether the first fix is routing, follow-up, or simply a target list somebody can act on.

  • No obligation and no sales script
  • A reply from someone who does the work
  • Your details are never sold or shared

Your partner records, enquiry data, customer lists and territory plans stay confidential, and what we learn from an individual partner is discussed with you, not with the rest of the network.

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