Partner portal and PRM implementation · Channel and partners
Give partners one place to order, register deals and check claims, not five numbers.
Without a shared system, a partner network runs on phone calls, WhatsApp messages and whichever spreadsheet was last updated. Orders get placed to whoever answers the phone, deal registration exists only in someone's memory, and scheme claims take weeks to be checked.
Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.
In one paragraph
Partner portal and PRM implementation is the work of setting up a partner relationship management system or online portal. It is where dealers, distributors and resellers can order, register deals and track scheme claims. GullySales selects or configures the right system and gets your team and your partners actually using it.
A partner portal or PRM system replaces that with one place partners go to place orders, register deals, check pricing and track claims. This service is the implementation work. We choose a system that fits your scale, set it up around your actual partner programme, and train both your team and your partners to use it.
The problem
Does this sound like your business?
What owners tell us on the first call, in their words.
“Every partner calls a different person for the same information”
Pricing, stock availability and order status depend on who picks up the phone, and answers are not always consistent.
“Deal registration lives in someone's inbox”
A reseller emails to register a deal and hopes it is remembered when a second reseller quotes the same account weeks later.
“Scheme claims take weeks to check and pay”
Claims arrive on paper or by email, get checked manually against order records, and partners chase for weeks before payment.
What we do
Everything that is included.
Each deliverable, and what it gets you. Nothing here is an extra.
System selection or configuration
The right portal or PRM tool chosen for your scale and budget, or your existing tool properly configured against your actual programme.
Partner-facing setup
Order placement, pricing visibility, deal registration and claim submission set up for partners to use directly.
Internal team setup
Your team's side of the system configured for approvals, reporting and claim processing.
Partner onboarding to the system
Partners trained and supported through their first weeks of using the portal, so adoption does not stall at launch.
Adoption tracking and support
Usage monitored after launch, with follow-up support for partners who have not adopted it.
How the result is measured
- Partners active on the portal
- Orders placed through the system versus by phone
- Claim processing time
- Deal registration disputes
Recorded as a baseline before work starts, so every later report has an honest comparison.
Who it is for
This is written for you if these sound familiar.
- Networks of twenty or more partners currently coordinated by phone and spreadsheet
- Businesses whose deal registration or scheme claims process depends on one person's memory
- Companies that have bought a PRM tool and are not using it beyond basic order logging
- Reseller or franchise networks needing one shared source of pricing and stock information
Not for
It is not the right fit if.
- You have under ten partners and a shared spreadsheet, updated properly, already does the job
- You have not yet designed the partner programme the portal is meant to reflect. Start with partner programme design
How it works
From your first message to the first report.
No open-ended retainer. Every step gives you something in writing.
First
Your brief
You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.
After the brief
A conversation and a written scope
We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.
Before work starts
Baseline recorded
The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.
After the baseline
The first fix goes live
The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.
As agreed
Report against the baseline
What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.
At renewal
Renew on the numbers
The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.
How the work runs
- 1
Assess current needs
A review of your partner programme, network size and current coordination methods to size the right system.
- 2
Select and configure
A system chosen or set up to match your programme's tiers, pricing and claim rules.
- 3
Launch and train
Partners and your own team trained together, with support available through the first order cycle.
- 4
Monitor and support adoption
Usage tracked and partners not adopting the system followed up directly.
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every later report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No guarantees we cannot keep
The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
Engagement options
Ways to work with us.
Pick the size of commitment that fits. Every option starts with your brief and a conversation.
Option 1
The conversation on its own
A call after you send your brief. It says honestly whether you need outside help, and many fixes are ones your own team can make.
Option 2
One fix, scoped
Start with the fix that matters most, such as reply time or follow-up. The fee is in writing before anything starts.
Option 3
An ongoing programme
We run the work, report against the baseline, and you renew on the numbers. The term and the reporting are agreed in writing first.
Option 4
Guidance for your own team or agency
We plan, brief and check the work of your in-house team or current agency, instead of replacing them.
Your brief
Tell us what you need, and we will read it before we call.
Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
Do we need to buy new software for this?
Will partners actually use a new portal?
How long does implementation take?
Can this integrate with our existing CRM?
How much does it cost?
How long is the contract?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
By industry
Partner portal and PRM implementation, written for your industry.
Related services
Often bought with this, or instead of it.
Read before you buy
- A reseller programme for a software or service product: the one-page termsWhat to settle before you sign your first reseller for a software or service product: margin on first sale and renewal, training, deal registration and who supports the customer.
- A partner portal or a WhatsApp group: five tests that decide itFive yes-or-no tests tell a manufacturer whether a dealer WhatsApp group still does the job or whether a partner portal would pay for itself, with the cheap fixes to try first.
Your next practical step
Tell us what you are trying to grow, and we will read it before we call.
Eight short steps, mostly taps. Skip anything you would rather answer on the call.