Most Indian SMBs reach a size where the founder is still the head of sales, the head of marketing and the revenue planner, with a growing team waiting for direction. Targets are set once a year and rarely revisited. Marketing and sales report different numbers. A full-time chief revenue officer or chief marketing officer is expensive, hard to find and risky to get wrong, so the gap stays open and the business runs on effort instead of a plan.
Why it persists. The people who could fix this are the ones with the least time. A founder running sales cannot also design the planning system, and a full-time executive hire is a large fixed cost with a long search and a real chance of a poor fit. Agencies sell campaigns, recruiters sell candidates, and neither owns the revenue number. So the business keeps improvising, one quarter at a time.
If it stays unresolved. The business grows at the pace of the founder's calendar and no faster. Each year's plan repeats the last, execution depends on whoever is loudest, and when a downturn or a big customer loss arrives there is no leadership bench and no early warning. Growth settles at a level that starts to look permanent.