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GullySales

Remodelling and home improvement contractors · Real estate and construction

A kitchen is decided over months, and most contractors stop calling after two weeks.

A homeowner decides on a kitchen long before they call anybody. They save photographs for a year, argue about moving the island, and eventually fill in a form on a Sunday night. By then they have a picture in their head and no idea what it costs.

In one paragraph

Remodelling marketing is about being found and remembered by a homeowner who will not sign anything for six months. Remodelling sales is qualifying that enquiry on budget early, and staying in touch until the money is ready. GullySales builds the portfolio, the budget conversation and the follow-up that carries a January enquiry through to a summer build.

You go out, spend two hours measuring and listening, and put a number on it. The number is triple what they imagined, and you never hear back. That evening is gone, and there were three more like it last month.

How buyers decide

How remodelling and home improvement contractors are chosen.

Remodelling is chosen on pictures first. A homeowner browses Houzz, Instagram and Pinterest, searches for a kitchen remodel in their town, then reads the Google and Houzz reviews. Angi and the directories are in the mix, and those enquiries usually go to several companies at once. What they are hunting for on your website is a project that looks like their own house.

Then comes the part most enquiries die in. The homeowner wants a number and you want a budget, and neither one says it first. Companies that get through this ask about budget on the phone, before the visit, and charge for design work instead of giving drawings away. For example, a design-build firm in Columbus that drives out to every January enquiry loses most of those evenings to homeowners who were never within range.

The rest of the work is referred and repeated. A past client wants the bathroom done four years after the kitchen. A neighbour watched the dumpster sit in the driveway for six weeks. An interior designer needs a builder who returns calls, and a Realtor has a client who wants a bathroom done before listing. These arrive with trust already in place, and they are still lost when nobody follows up.

The problem

What usually goes wrong for remodelling and home improvement contractors.

What owners tell us on the first call, in their words.

  • We give away estimates to people with no budget

    Two hours at the house, an evening pricing it up, and the homeowner wanted a kitchen for a third of what any kitchen costs.

  • The directory sends our lead to three other builders

    We pay the same fee as everybody else, and the homeowner has already spoken to two companies by the time we ring back.

  • Our best jobs were never photographed

    A whole-house renovation finished in March with the cabinetry we were proudest of, and all we have is four phone snaps with a ladder in the shot.

  • The enquiry goes quiet and we stop calling

    The homeowner said they were planning for next year. Nobody put a date in the calendar, and next year they used somebody else.

  • Design costs us money before anyone signs

    We produce drawings and selections for free because a competitor does, and plenty of them never turn into a contract.

  • Past clients hear from us at Christmas, if that

    The kitchen client from three years ago is doing the primary bathroom now, and they are collecting quotes from strangers.

What we do

What we do for remodelling and home improvement contractors.

Everything included for remodelling and home improvement contractors, and the result each part is there to produce.

  1. A portfolio built the way homeowners browse

    Projects sorted by room, style and budget band, each with proper photography and the story of what changed, published on your own site and on Houzz.

    Result: A homeowner finds a project that looks like their house.

  2. The budget question asked before anybody drives out

    A phone and form script that reaches a realistic range early and kindly, with wording that says what a kitchen in your market actually starts at.

    Result: Your evenings go to the enquiries that can afford the work.

  3. Paid design presented as a step, not an obstacle

    The design agreement explained on the website and in the first call, covering what the homeowner receives for the fee and how it credits against the build.

    Result: Fewer free drawings walk out to a cheaper builder.

  4. A follow-up programme measured in months

    Calls, emails and project updates for the homeowner who told you next year, running on a written schedule until they book or ask you to stop.

    Result: The January enquiry is still yours in August.

  5. Shared leads answered first

    A routine for Angi, Houzz and website enquiries that gets a reply out within minutes during agreed hours, because a shared lead goes to whoever calls first.

    Result: You stop paying for enquiries somebody else answered.

  6. Reviews, photographs and referrals asked for at handover

    A request built into the final walkthrough for Google and Houzz, a photography release signed at the same time, and a note for the neighbours who watched the build.

    Result: The next enquiry arrives already trusting you.

  7. Past clients contacted on a schedule

    A record of every completed project with the rooms not yet done, the year of the build and a reason to make contact, held in Buildertrend, JobTread or a sheet.

    Result: The bathroom four years after the kitchen comes back to you.

How the result is measured

  • Enquiries by source and by room
  • Enquiries that became an in-home consultation
  • Consultations that became a paid design agreement
  • Design agreements that became a signed build
  • Months from first enquiry to contract
  • Repeat and referred work as a share of revenue

Recorded as a baseline before work starts, then reported every month against it.

Worth a page and a campaign of their own

Kitchen remodels · Primary bathroom remodels · Whole-home renovations · Room additions and second storeys · Basement finishing · Outdoor living, decks and screened porches · Ageing-in-place and accessibility work · Window, siding and exterior replacement · Paid design and pre-construction agreements

Priority campaigns

Campaigns for what remodelling and home improvement contractors most want to sell.

Each one planned around when your buyers decide, and measured against the baseline.

  • New year planning campaign

    Advertising and content through January and February, when homeowners plan a summer build, with project galleries and a design consultation offer.

    Result: The build calendar is filling before the season starts.

  • Room by room campaign

    Separate pages, advertising and photography for kitchens, primary bathrooms, additions and basements, because somebody searching for one is not interested in the others.

    Result: Each room's enquiries land on a page written for it.

  • Designer and Realtor referral campaign

    Outreach to interior designers, architects and Realtors, with a portfolio piece and a follow-up routine held against each relationship.

    Result: Work arrives pre-qualified, through somebody the client already trusts.

  • Past client campaign for the next room

    An email and mail programme to completed projects, aimed at the rooms left undone and at the neighbours who watched the work happen.

    Result: Repeat work with no lead fee attached.

  • Showroom and supplier event campaign

    Invitations, advertising and follow-up for a showroom evening or a cabinetry supplier event, aimed at the enquiries stuck in the deciding stage.

    Result: Undecided homeowners get a reason to come and touch the samples.

Beyond search

Where we reach buyers of remodelling and home improvement contractors, beyond Google.

Search matters, but it is rarely the only way this industry's buyers find a supplier.

  • Interior designers and architects

    We prepare the portfolio piece and the contact routine for the practices whose clients need a builder who returns calls.

  • Realtors and property agents

    An offer for agents with clients renovating before a listing or straight after closing, and a record of which agent sends what.

  • Past clients and their neighbours

    A schedule for contacting completed projects about the next room, and a letter for the street while the dumpster is still in the driveway.

  • Cabinetry, surface and window suppliers

    Your listing on supplier dealer locators kept current, and any co-operative advertising funds you are entitled to actually used.

  • Houzz, Angi and the directories

    Profiles completed with real project photography and reviews, and every shared enquiry answered on a routine rather than when somebody gets to it.

Who it is for

This is written for these remodelling and home improvement contractors.

  • Kitchen and bath remodelling companies
  • Design-build firms with an in-house designer
  • Whole-home renovation contractors
  • Additions, sunroom and basement finishing companies
  • Showroom-based remodellers selling cabinetry and surfaces
  • Exterior remodellers doing siding, windows and decks
  • Ageing-in-place and accessibility specialists
  • Custom homebuilders moving into remodelling
  • Single-trade companies expanding into full remodels

Not for

It is not the right fit if.

  • You want a guaranteed Google ranking or a guaranteed number of leads. Nobody honest can promise either.
  • You need enquiries by next week and have nobody to answer them.
  • You want posts and reach reported, not enquiries and orders.

How it works

From your first message to the first monthly report.

No open-ended retainer. Each step has a point in time and something you receive.

  1. 01 · Day 1

    Free audit call

    45 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

  2. 02 · Within a few working days

    Written, scored report

    Six areas scored, fixes ranked by return and cost. If you want our help, the scope and fee come with it, in writing.

  3. 03 · Before work starts

    Baseline recorded

    Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

  4. 04 · Month 1

    The first fix goes live

    Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

  5. 05 · Every month

    Report against the baseline

    What moved, what did not, and what changes next, in plain words.

  6. 06 · Month 3 to 6

    Renew on the numbers

    The term ends and you decide whether to continue from the results. No twelve-month lock.

How the work runs for remodelling and home improvement contractors

  1. 1

    Assess

    The free audit goes through last year's enquiries. How many became a consultation, how many became a design agreement, and what happened to all the rest?

  2. 2

    Qualify earlier

    A budget conversation on the phone, wording that is honest about what work in your market costs, and the design agreement explained before the visit.

  3. 3

    Show the work

    Project photography, room by room pages, and a portfolio a homeowner can browse by style and by budget.

  4. 4

    Follow up for months

    A written sequence for enquiries that are not ready, with a date against every one and nothing left to memory.

  5. 5

    Go back to past clients

    Completed projects contacted about the rooms still undone, and referrals asked for at handover instead of hoped for.

Proof

What happened when owners fixed this.

These are Indian clients, with the numbers their published case studies record. We have no US clients yet, and will not pretend otherwise.

All case studies
  • Houzeome Interior Design Studio

    Situation
    A client choosing an interior designer wants to see rooms the studio actually finished. The site showed stock photography, which tells a prospective client nothing about this studio.
    What we did
    • A custom site build
    • The studio's own photography
    • One brand across the site
    • Six project pages
    Result
    • Six real projects published, each with its own detailed case-study page
    Read the case study
  • Chord Road Hospital

    Situation
    Patients who knew the hospital trusted it. Patients who searched for a department or a treatment in the area did not find it.
    What we did
    • Website rebuilt around patient needs
    • Search visibility
    • Social media on a schedule
    • Review management
    Result
    • Organic traffic increased 60% within six months
    • Online appointment bookings increased 40%
    • Social following grew 45%, and engagement on it rose 70%
    Read the case study

Also worked with

Curtain Label · Difesa Security Services · Felicity Inn · Hands On CSR · Implevista · Kambar Group · Kalessi · Kerur Pain Clinic · LL Trust · Lucky Deals · Natural Gases · NavaShakthi Souhardha · NewCom Logistics · Proton Technical Services · SB Engineering · Shakthi Foundation · Shakthi Group · Urbanest · Insyde Studio · Venkateshwara Laser Tech · Vivara Studios

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every monthly report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No lock-in, no guarantees we cannot keep

    Three to six months at a time. We never promise a ranking or a lead count, because nobody controls those.

  • Hours that fit your day, agreed up front

    Which hours we overlap with yours is settled before any work starts, so you know when a reply is coming and when it is not.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Engagement options

Ways to work with us.

Pick the size of commitment that fits. Every option starts with the free audit.

  1. Option 1

    The audit on its own

    A 45-minute call and a written, scored report. It says honestly whether you need outside help, and many fixes are ones your own team can make.

  2. Option 2

    One fix, scoped

    Start with the fix the audit ranks first, such as reply time or follow-up. The fee is in writing before anything starts.

  3. Option 3

    A three-to-six-month programme

    We run the work month by month, report against the baseline every month, and you renew on the numbers. No twelve-month lock.

  4. Option 4

    Guidance for your own team or agency

    We plan, brief and check the work of your in-house team or current agency, instead of replacing them.

The offer

Start with a free audit of how you sell.

It is useful on its own, whether or not you hire us.

What you receive

  • A 45-minute call with the person who will do the work
  • A written, scored report on the six places orders leak, within a few working days
  • Every fix ranked by what it returns and what it costs
  • The one thing to do first, and why
  • An honest line on whether you need outside help at all
  • If you do, the scope and the fee in writing

No invoice. No obligation. No sales script.

We call and WhatsApp on this number.

We use your details only to reply to this enquiry. See the privacy policy.

FAQ

Questions remodelling and home improvement contractors ask before they call.

Not here? More answers, or ask on WhatsApp.

How do we ask about budget without scaring people off?
Give a number first, then ask. Say what the kitchens you build in this market start at, then ask whether that is the range they had in mind. It gets an honest answer far more often than asking what their budget is. The people who walk away at that point were never going to sign.
Should we charge for design?
Most remodellers should, once they have a portfolio worth paying for. A design fee filters out the shoppers and pays for the drawings, and crediting part of it against the build makes it easier to accept. If you are new and have little to show, free design may still be buying you the work you need to photograph.
Are Angi and Houzz leads worth paying for?
Only with a reply routine behind them. A shared enquiry goes to whoever calls first, so the fee buys a race you have to be ready to run. If nobody can call inside a few minutes during your working day, that money does more good spent on photography and your own search presence.
How long should we keep following up?
Until they buy or ask you to stop. Remodelling enquiries run for months, and the most common reason a contractor loses one is that they gave up in week three. A written sequence with dates, owned by a named person, does this without anybody feeling like a nuisance.
How much does this cost?
There is no price list. After the free audit the scope and fee are put in writing, split three ways: our time, your advertising spend, and production. Production here usually means project photography or a design agreement template, and photography is the line worth funding first.
Can an outside team really sell a kitchen?
No, and we would not try. The design conversation and the in-home visit belong to you. We handle what gets skipped when you are on site all day. Enquiries answered in agreed hours, qualified on budget, chased when they go quiet, and the portfolio kept current.
How long is the contract?
Three to six months at a time. There is no twelve-month lock, and renewal is decided on the numbers against the baseline recorded at the start.
Who will actually do the work?
The person you meet on the audit call. There are no account managers in between, and the hours we overlap with your day are agreed before anything starts.
What do you need from us?
For the audit, last month's enquiries in any format and 45 minutes with whoever handles them. After that, access to the accounts the work touches, such as the website, Google Business Profile or CRM, and time for the monthly review.
What if we are not happy with the work?
Tell us and the plan changes. Every month is reported against the baseline, so a number that is not moving is visible to both sides. Terms run three to six months at a time, and the refund and cancellation policy sets out the rest.

Get a free audit of how you sell, and a scored report of where the work is.

Book a free audit