Open role · Internship
Customer Success & Operations Intern
You will shadow how a small team looks after its customers: onboarding, follow-ups, payment reminders and the daily update that keeps everyone honest. Nothing here is a simulation; every customer and every reminder is real.
What you will do
- Sit in on onboarding calls, then run one yourself once you know the drill
- Follow up with customers for documents, approvals and feedback, by phone, WhatsApp and email
- Note every customer requirement properly, so nothing is repeated back wrong later
- Send payment reminders for renewals, hosting and subscriptions, politely and on schedule
- Update the CRM or tracking sheet daily, so the team's picture is never stale
- Flag anything that looks like it is going wrong to the person running the account
What we are looking for
- Good communication in English and Kannada or Hindi
- Comfortable in Google Sheets, WhatsApp and a CRM or project tool
- Polite under pressure, since a payment reminder is still a customer conversation
- Available for a six-month internship
- Any graduate; a summer of customer-facing work counts more than the degree
Apply
Apply for Customer Success & Operations Intern.
A short form and your CV. No cover letter needed: tell us about one thing you have actually done.
- 1
Send the form
Your details, your CV and a few lines about something you have actually done.
- 2
We read every application
Someone who does the work reads it, not a filter. You get an email copy straight away.
- 3
A short call if it fits
We call to talk about the role and the work you described.
- 4
A conversation about real work
For most roles, a small practical exercise or a walk through work you have done.
- 5
A decision either way
You hear back from us, whether or not we take it further.
Questions first? Write to careers@gullysales.com.
Other roles
Also open.
- Business Development InternYou will spend your mornings finding businesses that might need us and your afternoons helping move existing conversations forward. A senior colleague reviews your calls, proposals and lead lists each week, so you leave with a real sense of how business-to-business selling works.
- Business Development TraineeYou will spend most of each day finding businesses that might need us and calling them cold. A senior salesperson checks your lead lists and call notes every week, and the real test is whether a stranger agrees to a second conversation.
- Client Servicing AssociateYou will be the person each client speaks to. You keep work moving between the client and the delivery team in our Nagarbhavi office, and manage expectations honestly along the way. If something agreed on a call goes quiet, you are the one who chases it down.