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Hatcheries · Follow up systems

Call the farmer about the next batch while the current one is still in the shed.

A follow-up system for a hatchery is a routine of calls and messages tied to each farmer's batch cycle, from placement to the next booking. GullySales builds the routine and the reminders so no farmer is left to the dealer alone.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of dairy producers at work in India

What follow up systems means

A follow-up system is the set routine for calling, messaging or emailing an enquiry more than once, since most buyers do not decide on the first conversation. GullySales sets the number and timing of follow-ups so an undecided buyer keeps hearing from you until they decide either way.

Last updated 18 Oct 2026.

For hatcheries

Where it usually goes wrong, and what we would do.

  • “The batch cycle is the follow-up clock”

    A broiler farmer's batch runs to a lift date that the hatchery can estimate from the placement. A call timed to that date finds the farmer planning the next batch, not already booked elsewhere.

  • “The first week decides the next order”

    A short check on the farm after placement tells the farmer someone cares, and brings problems to light while they can still be handled. Silence is read as indifference.

  • “Enquiries that did not book still count”

    A farmer who asked for a rate and said later has not gone away. A dated note and a call at the date given brings that farmer back into the register.

  • “Dealers need follow-up too”

    A dealer who has gone quiet is waiting for someone to ask. A visit or a call, with the dealer kit refreshed, finds out whether there is a problem or only a lull.

What we do

What we deliver for hatcheries.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A batch cycle reminder list

    A list that shows each farmer's expected lift date and the day to call about the next placement.

    Result: The next batch is raised before the shed is empty.

  2. A first week check call

    A short script for ringing a farmer after placement and logging any worry.

    Result: Early problems reach the office while they can be acted on.

  3. An enquiry follow-up routine

    Dated notes and a call for every enquiry that did not book.

    Result: No enquiry is dropped without a reason noted.

  4. A dealer contact plan

    A schedule of visits and calls for active and dormant dealers, with a note after each.

    Result: Dormant dealers are contacted and the outcome recorded.

  5. WhatsApp reminder templates

    Short messages for next batch, booking confirmation and van dispatch, in the farmer's language.

    Result: The message is ready; the staff only fill in the date.

How the result is measured

  • Follow-up completion rate
  • Average number of follow-ups before close
  • Enquiries closed after repeat follow-up

Recorded as a baseline before work starts, so every later report has an honest comparison.

What to capture or send

Decide what to say at each stage of a farmer's cycle.

Booking confirmation
A message that repeats the date, quantity and strain agreed, so the farmer and the office hold the same record.
Call before the hatch
Check that the shed is ready for the date, and note any change in quantity or timing.
Call after the chicks arrive
Ask how the batch arrived, and note anything the farmer raises for the technical team.
Call while the current batch is in the shed
Ask about the next cycle while the farmer is thinking about the next placement.
Note to an enquiry that did not book
Ask whether the date or the price was the issue, and keep the answer.

Who it is for

This is written for these hatcheries.

  • Broiler day-old chick hatcheries
  • Layer chick hatcheries
  • Commercial breeder farms with hatcheries
  • Country chicken and desi chick hatcheries
  • Duck, quail and turkey hatcheries
  • Contract hatcheries serving an integrator
  • Small hatcheries with a local dealer network
  • Hatcheries also selling hatching eggs

Not for

It is not the right fit if.

  • No one can take calls from farmers during hatch days, so follow-up would fall behind.
  • You have no technical person to answer questions about the batch, and calls would stall.

How it works

How the follow up systems work runs

The work itself, in order. How an engagement starts, from your brief to a written scope, is set out on our method page.

  1. 1

    Measure today's reply time

    From your recent enquiries, we set the time each arrived against its first reply, using the call log, chats, form entries and portal panel. We also count the follow-ups each one got.

  2. 2

    Agree targets and the sequence

    We set reply targets and the follow-up sequence with your team, based on its real hours and workload.

  3. 3

    Write the templates and first-call questions

    The first reply, the quote follow-up and the last attempt are written in your voice and loaded as quick replies. The first-call questions are agreed with your best salesperson.

  4. 4

    Set ownership, tasks and alerts

    Named owners, cover for leave and CRM or sheet tasks go live. App alerts, such as IndiaMART's, are switched on for the right phones.

  5. 5

    Track and adjust

    Reply time and follow-up completion are reported against the baseline, and the routine is changed where it is not kept. How often you are reported to is agreed in writing.

Where this fits

Three pieces of sales work, in this order.

This work sits inside sales process design, at stage 2, qualification. The audit comes before it, and sales management keeps it running.

  1. Step 1

    Sales audit

    Find where deals are being lost and what to fix first.

    Start here if you cannot say where orders are lost.

  2. Step 2 · you are here

    Sales process design

    One written way to sell, from first enquiry to repeat order.

    Start here if every salesperson sells differently.

  3. Step 3

    Sales management

    A target, a review routine and someone who owns the number.

    Start here if the team has targets and no routine.

Tell us what you need Your brief is read before we call. Scope, fee and term in writing.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

When should we contact a farmer?
Follow the batch cycle rather than a fixed rhythm. The right moments are placement, the first days after, the approach of lift and any complaint, as your own records show.
Will farmers mind the calls?
A call that asks about the batch and the next date is part of the service. Keep it short and respect a farmer who says not now.
Who makes the calls?
A named person in the office or a telecalling partner using your register. Disease or treatment questions go to your technical team.
What do we do when a farmer reports a problem with a batch?
Take it seriously and pass it to the technical team the same day. A farmer who is heard stays with the hatchery, and a problem ignored spreads through the dealer network. Record the batch number and what was said, and avoid blaming the farmer.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.