Jalandhar, Punjab
A club buyer in Leeds finds a Jalandhar bat maker online long before a sample ships.
Jalandhar's sports goods trade grew up in the Basti area, and Basti Nau and Basti Sheikh still hold many small units, showrooms and suppliers. Bats, balls, hockey sticks and protective gear leave from here for dealers across India and buyers abroad. Tanneries and leather units work out of the Leather Complex on Kapurthala Road.
Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

At a glance
Jalandhar makes sports goods around Basti Nau and Basti Sheikh and finished leather on Kapurthala Road. It sits in the Doaba, where many families have relatives in the UK and Canada. GullySales puts the makers in front of importers and dealers with catalogues and fast replies, and builds follow-up for the trades that sell to NRI families.
Hand tools, pipe fittings and valves come from units around the city's focal point and sell to dealers on a rate list. The rest of the city, from Model Town to Rainak Bazaar, runs partly on the Doaba's NRI money, spent on weddings and new houses.
Around Jalandhar
The areas, estates and markets that matter in Jalandhar.
Basti Nau and Basti Sheikh
Sports goods units, showrooms and suppliers of raw material, selling to dealers, schools and clubs in India and to importers abroad.
Leather Complex, Kapurthala Road
Tanneries and leather units selling finished leather and leather goods to manufacturers and export agents.
Focal Point
Hand tool, pipe fitting and valve makers selling through dealers and hardware distributors on rate lists and repeat orders.
Model Town
Boutiques, restaurants, clinics and showrooms serving well-off local and NRI families, busiest when relatives visit in the winter.
Rainak Bazaar and the old city
Cloth, utensil and wedding shopping for families from across the Doaba, where the sale still happens across the counter.
How buyers decide
How buyers in Jalandhar find and choose a business
Sports goods buyers are dealers across India, schools and clubs, and importers in the UK and Australia. They judge a Jalandhar unit on sample quality, finish and whether the price holds for a repeat order. Many now start on IndiaMART, Alibaba or a contact from a trade fair. Then it moves to WhatsApp for photographs and a price. The cricket seasons here and abroad decide when orders are placed.
Much of the rest of Jalandhar sells to Doaba families, and many of their decisions are shared with someone abroad. A wedding hall or a flat is often chosen by a family in Canada or the UK over video calls, with a relative in Jalandhar sent to check. The talk is in Punjabi, and the decision may be made at night by Indian time.
The problem
Where Jalandhar businesses lose orders.
What we see most often in Jalandhar, in the words owners use on the first call.
“Importers ask for samples and then go quiet”
Overseas sports buyers compare Jalandhar samples with ones from Sialkot and China on price and finish. Units that send a sample and wait, with no follow-up on feedback or a revised rate, lose the order they were closest to.
“Dealers in other states only compare our price”
A sports shop in Chennai or Pune sees many Jalandhar units on IndiaMART with near-identical photos. Without clear grades, stock and dispatch times on the listing, the rate is the only thing left to compare.
“The NRI family decides, but they never visit us”
Doaba families abroad often choose a venue, a flat or a doctor from a distance. A business whose website has no prices, no video walk-through and no WhatsApp reply at night loses them to one that has.
“Our leather buyers only come through agents”
Units on Kapurthala Road have long sold through export agents who keep the buyer's name. Units that build their own catalogue and contact list slowly win direct orders alongside the agent's.
What we do
What we would do for Jalandhar businesses.
Usually in this order, starting with whatever we rank first once we have read your brief.
Lead response and follow-up
A named person for every enquiry, a reply routine and a follow-up date on each one until it is won or closed, so Jalandhar buyers stop going to whoever replied first.
Local SEO
A Google Business Profile, reviews and location pages set up so the right Jalandhar buyers find you on Maps and call.
WhatsApp marketing and automation
Quote follow-ups, reminders and repeat-order messages on the channel Jalandhar customers already use.
Google Ads
Campaigns judged on cost per enquiry and cost per order, with wasted searches cut as they appear.
Website design and development
A page for each thing you sell, with the call, WhatsApp and quote request one tap away.
CRM implementation and customisation
One record of every enquiry and customer, set up so your team opens it daily and the pipeline is visible.
Who it is for
This is written for these Jalandhar businesses.
- Manufacturing companies in Jalandhar
- Travel agencies and tour operators in Jalandhar
- Real estate developers and brokers in Jalandhar
- Banquet halls and event venues in Jalandhar
- Hospitals in Jalandhar
- Coaching centres and tutors in Jalandhar
- Any Jalandhar business whose buyers search, compare and call before they buy
Not for
It is not the right fit if.
- You want a guaranteed Google ranking or a guaranteed number of leads. Nobody honest can promise either.
- You need enquiries by next week and have nobody to answer them.
- You want posts and reach reported, not enquiries and orders.
How it works
How the work runs from Bengaluru for Jalandhar businesses.
No open-ended retainer. Every step gives you something in writing.
First
Your brief
You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.
After the brief
A conversation and a written scope
We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.
Before work starts
Baseline recorded
The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.
After the baseline
The first fix goes live
The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.
As agreed
Report against the baseline
What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.
At renewal
Renew on the numbers
The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.
Working from Bengaluru
- 1
The conversation, by call
No travel needed to find where orders are lost. Last month's enquiries in any format are enough.
- 2
Kick-off in person, when it helps
For sales process, CRM or dealer work, a visit to your premises can help. Whether one is needed is decided with you, and any travel is agreed in advance.
- 3
Day to day on WhatsApp
Questions, approvals and drafts in one thread, and an enquiry record both sides can see.
- 4
Review sessions in person when needed
When the plan changes direction or the team needs training, we come back.
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every later report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No guarantees we cannot keep
The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
Your brief
Tell us what you need, and we will read it before we call.
Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.
FAQ
Questions Jalandhar owners ask before they call.
Not here? More answers, or ask on WhatsApp.
Should a Jalandhar sports goods maker sell on Amazon or to dealers?
Most of our flat buyers are NRIs. Should we advertise in Canada?
Should our website be in Punjabi as well as English?
Is it worth marketing to NRI families directly, or only to their relatives here?
How much does it cost?
How long is the contract?
How soon will we see results?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
Industries
Industries that cluster in Jalandhar.
Your next practical step
Tell us what you are trying to grow, and we will read it before we call.
Eight short steps, mostly taps. Skip anything you would rather answer on the call.