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Sales training and coaching · Hiring and onboarding sellers

Interview a sales candidate by making them do a small piece of the job.

A skills-based interview kit is a fixed set of questions and exercises that every sales candidate goes through, scored on one rubric. It replaces the free conversation with a role-play, a small consulting task and a ride-along. The page ends with the question list, exercise cards and a decision record.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Editorial illustration for Sales recruitment and candidate assessment

In one paragraph

A skills-based interview kit is a fixed set of questions and exercises that every sales candidate goes through, scored on one rubric. It replaces the free conversation with a role-play, a small consulting task and a ride-along. The page ends with the question list, exercise cards and a decision record.

An interior-fit-out firm in Kochi shortlists three candidates for a business development role. One interview runs for an hour over tea, another lasts fifteen minutes between site visits, and the third is a phone call from a car. The owner picks the one they liked talking to and cannot explain afterwards why the other two were rejected.

The kit gives every candidate the same questions, the same exercises and the same scoring sheet. Two of the exercises matter more than the questions. In the first, the candidate role-plays a sales call, gets two minutes of feedback and plays it again, and you score how much better the second attempt is. That is a measure of coachability, which is hard to see in a conversation.

In the second, you give the candidate a real problem from your business, such as a customer who keeps delaying the payment, and ask them to advise. You are looking at how they ask questions before they answer.

The sales head runs the interview, the owner joins for the last round, and a salesperson who joined recently sits on the panel. It uses the weighted scorecard from the page before and passes the finalists to the onboarding ramp.

Where this sits

Topic 7 of 8 in sales training and coaching: hiring and onboarding sellers. Building the early team, hiring against evidence and ramping new reps.

The topic before
Coaching the sales team

If you want this done for you

The last three hires interviewed well and could not sell.

The work

What this is actually like.

  • “A candidate who talks well in an interview is doing the one sales task you cannot check”

    Interviews reward fluency. The role-play and the real-problem exercise reward asking before answering. Score the questions a candidate asks you, not the length of their answers, and note whether they changed approach when the feedback came.

  • “A recent joiner on the panel sees what you miss”

    Someone hired six months ago remembers what confused them, and candidates speak to them more frankly than to the owner. Ask the recent joiner to score separately and speak first at the debrief, because seniors anchor the room.

  • “The ride-along is a two-way test”

    Take the finalists on one real customer visit or call. You see how they behave in front of a buyer and how they treat the driver, the receptionist and the junior. The candidate sees the job as it is, which cuts early resignations.

  • “Some questions put you in trouble”

    Do not ask about religion, caste, marital status, pregnancy plans, age or health. They also tell you nothing about selling. Write the allowed questions into the kit so a hurried interviewer does not improvise. Collect candidate details with consent and keep them only for the hire.

What we do

What you end up with.

The documents this topic produces, what each one is for, and how you know it is finished.

  1. The question list

    Eight to ten questions in a fixed order, each tied to a trait on the scorecard: how they found their last new customer, a deal they lost, how they handle a price cut request. Interviewers do not add or skip questions.

    Result: Finished when each question maps to one scorecard trait and no trait is left without a question.

  2. The role-play card

    A buyer description, the opening line, three pushbacks the interviewer must give, and a feedback script of two things to do differently. Run it twice and record both scores.

    Result: Finished when two interviewers play the buyer the same way.

  3. The real-problem exercise

    A one-paragraph business problem from your own files, with names removed, and a time limit of fifteen minutes to advise. Score the questions asked, the assumptions stated and the next step proposed.

    Result: Finished when the problem is real enough that you do not know the best answer yourself.

  4. The independent score sheet

    Each panel member scores alone, writes the evidence for each score, then the sheet is handed to the sales head before any discussion.

    Result: Finished when no panel member has seen another's score before writing their own.

  5. The decision record

    Candidate, total, the one thing that decided it, offer made, joined or declined, and a ninety-day check on whether they stayed.

    Result: Finished when you can count offers, joins and ninety-day exits across the year.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Will good candidates refuse a three-hour interview?
Strong candidates with other offers may, so put the exercises in the last round and only for finalists. Tell candidates the format in advance and pay for travel if you ask them to visit. The exercises take about two to three hours per finalist in all.
Can we run the kit on video call?
The role-play and the real-problem exercise both work on video. The ride-along does not, so schedule it for an in-person final stage where you can. Never skip it for senior hires.
What if the owner insists on interviewing alone?
Let the owner run the last round, but get the independent scores first. An owner who has read three written scores asks better questions than one who walks in cold.
Do freshers need the same kit?
Yes, with easier scenarios. A fresher has no past deals to describe, so the role-play and the consulting task do more of the work. Score coachability heavily.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts. For sales work it is mostly our time, with production only where scripts, decks or CRM setup need it.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
Fixes to reply time and follow-up are the quickest to show, because the enquiries already exist. Process, CRM and training changes show as the team uses them. Each one is tracked against the baseline.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
To start, last month's enquiries in any format and time with whoever handles them. After that, access to the accounts the work touches, such as the website, Google Business Profile or CRM.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.