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GullySales

Employer branding · Workspace

You sell flexible work and your community manager has the least flexible day.

Employer branding for a co-working or managed office company is about the people who open the centre and lock it up: community managers, centre sales and facilities staff whose day is fixed while every member's is not. GullySales writes the careers content and the centre stories behind it.

A colliery lamp room seen from the counter: the roller shutter half up over a deep hatch, rows of cap lamps and their batteries hanging on hooks in the recess behind it, a rack of self-rescuers on the wall above, and a check-board of pegs beside the hatch with a single brass tally hanging on it where a lamp has gone out

In one paragraph

Employer branding for a co-working or managed office company is about the people who open the centre and lock it up: community managers, centre sales and facilities staff whose day is fixed while every member's is not. GullySales writes the careers content and the centre stories behind it.

Also written for

Co-working companies, Managed office companies, Business centres.

Where this sits

For co-working and managed office companies

Where it usually goes wrong, and what we would do.

  • Your member companies are recruiting from your own floor

    A community manager meets thirty employers a week and every one of them has seen her handle a crisis. She is the easiest hire in the building for a start-up on the third floor, and you will hear about it the day she resigns.

  • The job is three jobs with one title

    Sales tours, facilities escalations, events, billing chases and the member who wants the air conditioning changed. The title says community associate and the work says centre manager, and candidates work that out in the first fortnight.

  • The centre opens before members arrive and closes after they go

    Eight in the morning to nine at night, Saturdays for a launch event, and no working from home in a business that sells working from anywhere. That contradiction is not a reason to avoid writing, it is the thing to be straight about.

  • Centre sales is judged on occupancy and never told how leads arrive

    Broker enquiries, platform listings, walk-ins and member referrals reach the centre in different proportions at every location. A sales hire who was not told which mix she is inheriting blames herself, then leaves.

What we do

What we deliver for co-working and managed office companies.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A careers page that describes the centre day

    Opening, tours, escalations, events and closing, written as the shape of a real day at a real centre rather than as a list of responsibilities.

    Result: The people who apply already know what the hours are.

  2. One post per role, with the location

    Community, centre sales, facilities and housekeeping written separately, naming the building, the number of desks and how many members the role covers.

    Result: Candidates who can judge the size of the job before the interview.

  3. The path from community associate onwards

    How somebody reaches centre manager, then a cluster, what each step pays attention to, and how long it has taken people who did it.

    Result: A reason to stay past the year when a member company starts calling.

  4. Community managers on record

    Interviews about a difficult day at a centre and what they were trusted to decide, used with their names on your own channels.

    Result: Hospitality graduates see a role with judgement in it, not a reception desk.

  5. Referral material for members and staff

    Short, honest notes your team and your member companies can pass on when a centre is opening, including the hours and the location.

    Result: Applications from the network that already knows how your centres run.

How the result is measured

  • Applications received per open role
  • Careers page engagement and time on page
  • Candidate drop-off during the interview process
  • Referral hires as a share of total hires

Recorded as a baseline before work starts, then reported every month against it.

How it works

From your first message to the first monthly report.

No open-ended retainer. Each step has a point in time and something you receive.

  1. 01 · Day 1

    Free audit call

    45 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

  2. 02 · Within a few working days

    Written, scored report

    Six areas scored, fixes ranked by return and cost. If you want our help, the scope and fee come with it, in writing.

  3. 03 · Before work starts

    Baseline recorded

    Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

  4. 04 · Month 1

    The first fix goes live

    Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

  5. 05 · Every month

    Report against the baseline

    What moved, what did not, and what changes next, in plain words.

  6. 06 · Month 3 to 6

    Renew on the numbers

    The term ends and you decide whether to continue from the results. No twelve-month lock.

How the work runs for co-working and managed office companies

  1. 1

    Talk to current employees

    We interview a cross-section of staff honestly, including some who might raise uncomfortable points.

  2. 2

    Find the genuine reasons to join

    We identify what is actually true and attractive about working there, rather than generic claims that could apply anywhere.

  3. 3

    Build the careers content

    The careers page, job post templates and employee stories are written from what staff actually said.

  4. 4

    Review the candidate experience

    We check what happens between application and offer, since branding cannot fix a process that loses candidates through delay.

  5. 5

    Hand over and refresh periodically

    Content is handed over for ongoing use and revisited periodically as the team and roles change.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every monthly report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No lock-in, no guarantees we cannot keep

    Three to six months at a time. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

The offer

Start with a free audit of how you sell.

It is useful on its own, whether or not you hire us.

What you receive

  • A 45-minute call with the person who will do the work
  • A written, scored report on the six places orders leak, within a few working days
  • Every fix ranked by what it returns and what it costs
  • The one thing to do first, and why
  • An honest line on whether you need outside help at all
  • If you do, the scope and the fee in writing

No invoice. No obligation. No sales script.

We call and WhatsApp on this number.

We use your details only to reply to this enquiry. See the privacy policy.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Our community managers leave within a year. Will this change that?
Only partly, and only if the role itself is fixed. If one person is doing sales, facilities and events on a front-desk salary, a careers page simply recruits the next person into the same job. Where the role is sound and badly described, this work makes a real difference, and the audit will tell you which of the two you have.
Do you hire community managers or handle the interviews?
No. GullySales does not recruit, does not supply candidates and does not sit in your hiring process. We write the careers page, the role descriptions and the staff interviews that go with them.
Members poach our staff. Should we say anything about that publicly?
Say what somebody builds by staying, which is the part a single start-up cannot offer: several centres, a cluster to grow into, and members across a dozen industries. Do not write anything bitter about members, because your staff read the page too and they know exactly who is being described.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped in the free audit and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
Three to six months at a time. There is no twelve-month lock, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
Fixes to reply time, follow-up and your Google Business Profile usually show in weeks, because the enquiries already exist. Ads show in days once follow-up is ready. SEO and content take months. The audit tells you which applies to you.
Who will actually do the work?
The person you meet on the audit call. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
For the audit, last month's enquiries in any format and 45 minutes with whoever handles them. After that, access to the accounts the work touches, such as the website, Google Business Profile or CRM, and time for the monthly review.
What if we are not happy with the work?
Tell us and the plan changes. Every month is reported against the baseline, so a number that is not moving is visible to both sides. Terms run three to six months at a time, and the refund and cancellation policy sets out the rest.

Get a free audit of how you sell, and a scored report of where the work is.

Book a free audit