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Employer branding · Retail and consumer

Your showroom is out on the ring road, and the commute is the first sum a candidate does.

Employer branding for a furniture chain covers a showroom consultant who closes a sale across three visits and an assembly crew who carry the brand into a customer's home.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

A mentor helps a new colleague get started at a shared worktable

In one paragraph

Employer branding for a furniture chain covers a showroom consultant who closes a sale across three visits and an assembly crew who carry the brand into a customer's home. GullySales writes the careers page, the role posts and the material for the crew nobody ever writes about.

Also written for

Furniture retail chains, Home furnishing retailers.

What we do not do

We do not recruit, supply candidates or run payroll. We help candidates see the employer you already are.

Where this sits

For furniture retail chains

Where it usually goes wrong, and what we would do.

  • “Where the store sits decides who can take the job”

    Big-format furniture stores are on the outskirts, on a highway or in a warehouse belt. A candidate reads the address and calculates two hours a day before reading anything else.

  • “A consultant's month is nothing like a fast retail month”

    The customer measures, goes home, argues with a spouse and comes back twice. Somebody arriving from a mobile phone counter finds the pace unrecognisable and leaves.

  • “The fitters carry your brand into a living room and nobody has written a word about them”

    Delivery, assembly and modular installation are where a five-lakh order is made or ruined, and those carpenters are usually hired through a contractor with no induction at all.

  • “Weekends are the working days and the page should say it once, plainly”

    Saturday and Sunday are when families shop for a sofa. Anyone who wants those days free is applying to the wrong business and should find out from the page.

What we do

What we deliver for furniture retail chains.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A careers page that answers the commute

    Store and warehouse locations, shift timings, weekend working, and the transport or allowance where you provide one.

    Result: A candidate three suburbs away self-selects before you both waste an interview.

  2. How a consultant earns across a long cycle

    What the incentive is paid on, when a deferred delivery counts, and what a normal month looks like in visits and conversions, taken from your commercial team.

    Result: The pay conversation happens once, on paper, not in the third week.

  3. Posts for consultant, modular designer and store manager

    Separate posts naming the design and measurement software, the site visits, and the drawing work a modular kitchen role involves.

    Result: Design applicants stop being screened out as floor staff.

  4. Delivery and assembly crew material

    Posts written for carpenters and fitters, naming the work, the tools provided, the travel and the training on your own products, in the language the trade reads.

    Result: Installation teams are hired directly instead of borrowed every season.

  5. Warehouse and backroom roles

    Stock, despatch and quality-check roles at the warehouse, described as the physical jobs they are, with the shift and the site named.

    Result: Warehouse vacancies stop being an afterthought on the store page.

  6. Store opening hiring kit

    Hoarding lines for the site while it is under fit-out, notices for the layouts nearby, and posts for a city where you have no showroom yet.

    Result: A new showroom opens with a floor that has been trained.

How the result is measured

  • Applications received per open role
  • Careers page engagement and time on page
  • Candidate drop-off during the interview process
  • Referral hires as a share of total hires

Recorded as a baseline before work starts, so every later report has an honest comparison.

How it works

How the work runs for furniture retail chains

The work itself, in order. How an engagement starts, from your brief to a written scope, is set out on our method page.

  1. 1

    Talk to current employees

    We interview a cross-section of staff honestly, including some who might raise uncomfortable points.

  2. 2

    Find the genuine reasons to join

    We identify what is actually true and attractive about working there, rather than generic claims that could apply anywhere.

  3. 3

    Build the careers content

    The careers page, job post templates and employee stories are written from what staff actually said.

  4. 4

    Review the candidate experience

    We check what happens between application and offer, since branding cannot fix a process that loses candidates through delay.

  5. 5

    Hand over and refresh periodically

    Content is handed over for ongoing use and revisited periodically as the team and roles change.

Before you hire anyone

The first thing to do yourself.

Read your company the way a good candidate would, before you change anything.

  1. Search for your company name with the word jobs, and read the first page of results as a candidate would.
  2. Read your last ten reviews and list the points that appear more than once.
  3. Ask your three newest joiners why they said yes, and what almost stopped them.

Judge any provider

What to ask any agency or ghost-writer.

Useful whoever you choose, including us.

  • Will you work from what our people actually say, or from a template?
  • Do you do recruiting or supply candidates, or only the employer-brand work?
  • Who approves anything that speaks for our staff?
  • Which of our existing job pages and profiles will you change, and which will you leave alone?
  • What do you count as a result, and what will you not promise?

Where this fits

Three pieces of sales work, in this order.

GullySales builds every engagement from three pieces of sales work. This page is not one of them, but the same three steps apply to the business behind it.

  1. Step 1

    Sales audit

    Find where deals are being lost and what to fix first.

    Start here if you cannot say where orders are lost.

  2. Step 2

    Sales process design

    One written way to sell, from first enquiry to repeat order.

    Start here if every salesperson sells differently.

  3. Step 3

    Sales management

    A target, a review routine and someone who owns the number.

    Start here if the team has targets and no routine.

Tell us what you need Your brief is read before we call. Scope, fee and term in writing.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Do you recruit fitters for us?
No. Recruitment, screening and payroll are all outside what we do. Our part is the page, the posts and the induction material your store and warehouse managers hand over.
Our installers work for a contractor. Is there anything to write?
Less than you would like. What you control is the induction, the product training and the written standard they are given, and publishing that is worth doing because customers read it as well as candidates. Writing about them as though they were your employees would be untrue and we will not do it.
How much of our time will this take?
A morning for the interviews with store staff and the warehouse team, then reading drafts. We would rather have one honest hour with a consultant who has been with you three years than a week with head office, because the details that make a page believable are not in the job description.
How soon will we see results?
It depends on what is being changed and how many of the people who matter see it. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever the work touches, such as your profiles, your website or your accounts, and time with the people who can answer our questions.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.