Diagnostic centres · Healthcare
Sell the whole check-up under one roof, not one test at a time.
A woman rings a diagnostic centre to ask the price of a blood sugar test. The person who answers quotes it and says thank you. She never learns that the centre also does ultrasound, ECG and a full-body check-up. That is exactly what her father needs. Nobody asked, nobody told her, and a week later she books it at a hospital.
A 90-minute audit call and a written, scored report. Turnaround, reporting and term are agreed in writing after the audit.
In one paragraph
A diagnostic centre offers pathology, imaging and health check-ups in one place, so a single patient can be worth several visits. Marketing puts the centre's range in front of families and referring doctors. Sales is turning a single test enquiry into a package and keeping the patient for the next scan. GullySales handles the packages and the follow-up between departments.
A diagnostic centre has several departments and usually markets none of them together. Pathology answers its own phone and imaging has its own counter. The health-check desk is somewhere upstairs. The patient sees one centre. The staff see three. The value lies in the connections between them, and nobody owns those.
How buyers decide
How diagnostic centres are chosen.
Families choose a diagnostic centre for convenience and trust. They like one visit that covers the blood test, the scan and the doctor's report, and they ask whether it accepts their insurer. Referring doctors send patients for combinations of tests, and a centre that can do them all in one morning is easier to refer to.
Health check-up packages are the big lever. Employers, senior citizens and families buy packages by name, comparing contents and prices across centres. The package page, its inclusions and the ease of booking decide the choice, and a clear price on the listing wins calls.
Hospitals, TPAs and corporates are decided on paperwork and relationships. They want rates, accreditation where it exists, a named contact and reliable turnaround of reports. Many deals are lost in follow-up, between the first presentation and the signed rate.
The problem
What usually goes wrong for diagnostic centres.
What owners tell us on the first call, in their words.
“The caller asks for one test and is never told about the package”
A single-test enquiry is answered and ended. The chance to explain a check-up that would cost less than three separate visits is missed.
“Each department answers its own phone and nobody sells across”
Pathology, imaging and health check-ups have separate counters. A patient who came for one test leaves without knowing about the others.
“Packages are priced and described differently by each person”
One person quotes a package, another quotes it with a different list. The family loses trust and compares elsewhere.
“Corporate camps are quoted separately by each department”
An HR manager receives three quotes for pathology, ECG and X-ray. The competitor sent one.
“Referring doctors do not know what is available under one roof”
A clinic sends patients for blood tests to one place and scans to another, never learning that this centre does both.
“Patients who finished a package are not invited back”
A check-up is done and forgotten. A year later the patient books wherever a message reached them first.
What we do
What we do for diagnostic centres.
Everything included for diagnostic centres, and the result each part is there to produce.
One answer for every department
A single enquiry route and a written sheet for the person on the phone, covering all departments, so a patient hears about the package.
Result: The caller who asks for one test hears about the whole check-up.
A page for every package
Check-up packages for senior citizens, executives, women and families, with what is included, the preparation and how to book.
Result: A family comparing packages finds yours and can book it.
A one-quote corporate proposal
A single proposal covering pathology, imaging and ECG with one named contact, instead of three separate quotes.
Result: The HR manager receives one clean offer.
A route to the clinic reception
A one-page sheet for each referring clinic showing everything the centre does under one roof. Any commercial arrangement is for you and your own adviser to settle.
Result: Referrers know they can send one patient for several tests.
A yearly recall for completed check-ups
A consented reminder routine for patients who finished a package, timed to when the check-up is due again.
Result: Patients return for the next check-up without being chased.
A report against the baseline
Enquiries by source, packages sold, cross-department bookings, corporate proposals won and returning patients, against the baseline taken before work starts.
Result: You can see whether the marketing sold packages or single tests.
How the result is measured
- Enquiries by source and by package
- Single-test enquiries that became packages
- Bookings that crossed departments
- Corporate proposals sent against won
- Patients returning for the next check-up
Recorded as a baseline before work starts, so every later report has an honest comparison.
Worth a page and a campaign of their own
Health check-up packages · Senior citizen and executive check-ups · Combined blood tests and scans · Cardiac screening with ECG and echo · Women's health packages · Diabetes and lifestyle screening · Corporate and school camps · Cashless and insurance patients
Priority campaigns
Campaigns for what diagnostic centres most want to sell.
Each one planned around when your buyers decide, and measured against the baseline.
Parents' health check
A package offered to adult children for their parents, with a collection time that suits a working family.
Result: Families buy for the people they worry about.
Executive health check
A package and page for working professionals with a booking route that fits an office schedule.
Result: Busy professionals have a package they can book in one call.
Women's wellness
A package and a page for women's health, written with care and with no wording that touches what the law prohibits.
Result: Women find a centre that treats the subject plainly.
Corporate check-up season
A proposal and a follow-up for HR teams before their health-check budgets are set.
Result: Offices choose before the vendor list is closed.
Beyond search
Where we reach buyers of diagnostic centres, beyond Google.
Search matters, but it is rarely the only way this industry's buyers find a supplier.
Physicians and specialists nearby
Clinics whose patients often need several tests, reached with a sheet that shows the whole range.
HR managers and employee welfare teams
A single proposal and a follow-up for each office within reach.
Senior citizen groups and associations
A talk and a package offered through the groups where parents' health is discussed.
Insurers and TPAs
Empanelment tracked application by application.
Who it is for
This is written for these diagnostic centres.
- Standalone diagnostic centres with pathology and imaging
- Diagnostic centres inside or beside a hospital
- Multi-branch diagnostic chains
- Diagnostic centres that run corporate camps
- Centres with a strong health check-up business
- Centres serving senior citizens and families
Not for
It is not the right fit if.
- You want a guaranteed Google ranking or a guaranteed number of leads. Nobody honest can promise either.
- You need enquiries by next week and have nobody to answer them.
- You want posts and reach reported, not enquiries and orders.
How it works
From your first message to the first report.
No open-ended retainer. Every step gives you something in writing.
01 · First
Free audit call
90 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.
02 · After the call
Written, scored report
Six areas scored, fixes ranked by return and cost. If you want our help, the scope, the fee and the reporting come with it, in writing.
03 · Before work starts
Baseline recorded
Enquiries by source, reply time, conversion and cost per order, written down so every later report has an honest comparison.
04 · After the baseline
The first fix goes live
Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.
05 · As agreed
Report against the baseline
What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.
06 · At renewal
Renew on the numbers
The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.
How the work runs for diagnostic centres
- 1
Listen to how a patient moves between departments
The free audit call traces where enquiries come from, who answers them and what a single-test caller hears about everything else.
- 2
Join the departments at the front door
One enquiry route, one sheet and a log that shows which package or test was asked about.
- 3
Make the packages findable
A page for each package, a Business Profile that shows the range and reviews asked for after a smooth visit.
- 4
Reach clinics and corporates with one offer
A sheet for referrers and a single proposal for corporates.
- 5
Report on packages, not activity
A report on enquiries, packages sold and returning patients, against the baseline taken before anything changed.
Proof
What happened when owners fixed this.
Real clients, the work we did, and the result as it was recorded. Where no number was recorded, none is claimed.
Chord Road Hospital
- Situation
- Patients who knew the hospital trusted it. Patients who searched for a department or a treatment in the area did not find it.
- What we did
- Website rebuilt around patient needs
- Search visibility
- Social media on a schedule
- Review management
- Result
- Organic traffic increased 60% within six months
- Online appointment bookings increased 40%
- Social following grew 45%, and engagement on it rose 70%
Nanda Arthritis and Rheumatology Center
- Situation
- There was no website, so a patient looking for a rheumatologist had no way to learn about the centre. Enquiries were few, and the ones that arrived came by word of mouth.
- What we did
- A website for patients
- Search work
- Google Business and reviews
- Lead capture and advertising
- Result
- No numbers were recorded for this engagement. The work is described in full in the case study.
Also worked with
Curtain Label · Difesa Security Services · Felicity Inn · Hands On CSR · Implevista · Kambar Group · Kalessi · Kerur Pain Clinic · LL Trust · Lucky Deals · Natural Gases · NavaShakthi Souhardha · NewCom Logistics · Proton Technical Services · SB Engineering · Shakthi Foundation · Shakthi Group · Urbanest · Insyde Studio · Venkateshwara Laser Tech · Vivara Studios
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every later report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No guarantees we cannot keep
The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
Engagement options
Ways to work with us.
Pick the size of commitment that fits. Every option starts with the free audit.
Option 1
The audit on its own
A 90-minute call and a written, scored report. It says honestly whether you need outside help, and many fixes are ones your own team can make.
Option 2
One fix, scoped
Start with the fix the audit ranks first, such as reply time or follow-up. The fee is in writing before anything starts.
Option 3
An ongoing programme
We run the work, report against the baseline, and you renew on the numbers. The term and the reporting are agreed in writing first.
Option 4
Guidance for your own team or agency
We plan, brief and check the work of your in-house team or current agency, instead of replacing them.
The offer
Start with a free audit of how you sell.
It is useful on its own, whether or not you hire us.
What you receive
- A 90-minute call with the person who will do the work
- A written, scored report on the six places orders leak
- Every fix ranked by what it returns and what it costs
- The one thing to do first, and why
- An honest line on whether you need outside help at all
- If you do, the scope and the fee in writing
No invoice. No obligation. No sales script.
FAQ
Questions diagnostic centres ask before they call.
Not here? More answers, or ask on WhatsApp.
Why not market each department on its own?
Can we discount packages?
Can we pay doctors for referrals?
Do you see reports or patient data?
How do we handle insurance questions?
How much does it cost?
How long is the contract?
How soon will we see results?
Who will actually do the work?
What do you need from us?
Your next practical step
Get a free audit of how you sell, and a scored report of where the work is.
90 minutes. A written, scored report. No invoice and no obligation.