Building maintenance companies · Home services
Give the committee a scope sheet its treasurer can explain at the general body meeting.
A resident welfare association in Kanakapura Road has a general body meeting on Sunday, and the agenda includes the maintenance contractor.
Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.
In one paragraph
A building maintenance company looks after the civil, electrical, plumbing, lifts, pumps and common areas of apartments, offices and commercial buildings on a contract. GullySales prepares the scope and exclusions sheet, the committee pack and the complaint log that a committee reads at renewal.
The terrace is leaking, the sump pump tripped twice last month and the treasurer says the contractor's invoice has gone up. Three committee members have already asked in the residents' WhatsApp group who else is out there.
Building maintenance is bought by committees, owners and administrators who want the problems to stop and the invoices to make sense. They are choosing a contractor they can ring and who will not disappear after the first quarter. A clear scope, with a plain list of what is not covered, is what they ask to see.
Last updated 18 Oct 2026.
How buyers decide
How building maintenance companies are chosen.
In an apartment complex the decision rests with the managing committee, the president, secretary and treasurer, and the general body approves any change. In a commercial building it is the owner or the property manager. A committee collects two or three quotes, visits the site with each contractor and presents a comparison to residents.
What decides the choice is a clear scope, not a long list of services. Committees ask which jobs are in the monthly fee and which are charged extra, how breakdowns are handled at night and who will actually be on site. They also ask neighbouring apartments for references, and the answer to who did you use carries the most weight.
After the contract starts, the committee judges the company on how fast complaints are closed and how clearly the invoices are explained. A slow reply or an unclear invoice becomes an item at the next general body meeting.
The problem
What usually goes wrong for building maintenance companies.
What owners tell us on the first call, in their words.
“Every committee asks for the lowest quote and we are compared on a monthly fee”
The comparison table lists price per month and nothing about scope, response and spares, so our quote is read as the expensive one.
“We learn of a tender when the committee has chosen”
The call for quotes went around a residents' WhatsApp group and our name was not mentioned.
“Our website lists plumbing, electrical and civil in a row”
A committee treasurer reading it cannot tell how we handle a breakdown at night or what is outside the contract.
“Complaints get closed but residents do not know it”
The work is done, the committee is not told, and at the next meeting the complaint list looks longer than it was.
“Renewals are decided at a meeting we are not invited to”
The committee changes each year, and a new treasurer asks for fresh quotes.
“We are known for repairs, not for planned upkeep”
Calls arrive when something fails, so the work is urgent and the margin thin.
What we do
What we do for building maintenance companies.
Everything included for building maintenance companies.
A page for each building type and each contract type
Pages for apartment complex maintenance, commercial building upkeep and waterproofing, each saying what the fee covers and what is charged separately.
A scope and exclusions sheet
A one-page document that sets out the jobs in the fee, the extras, the night breakdown arrangement and who the committee calls, written in plain words.
A committee presentation
A short deck or printed note a treasurer can show at a general body meeting, covering what you propose and how complaints are handled.
A complaint log shared with the committee
A simple record of each complaint, who handled it and when it was closed, shared with the secretary before the meeting.
A renewal file for every contract
A list of contract end dates and each association's general body date, with a site review plan and the complaint log for the incoming committee.
Google Business Profile and directory listings
Profiles listing the localities you serve, with photographs of real completed work and replies to residents' reviews.
A contract ledger of enquiries, quotes and renewals
One sheet that lists each enquiry with its source and building type, then the survey, the quote and, for running contracts, whether the committee renewed.
How the result is measured
- Enquiries by source and building type
- Surveys booked from enquiries
- Quotes sent against contracts won
- Contracts due against renewed
- Complaints closed and shared with the committee
- Reply time to committee enquiries
Recorded as a baseline before work starts, so every later report has an honest comparison.
Every service, written for building maintenance companies
Each has its own page: what it involves for building maintenance companies, what you get, and what it is measured on.
- Lead generationFind the committees and owners who are about to choose a maintenance contractor.
- SEOBe the page a treasurer finds when the terrace leaks or the contract is up for review.
- Local SEOShow up in the search a resident makes from the sofa, in the layout where you already work.
- Social media marketingPost the work a committee can see, not the offer a committee scrolls past.
- Content marketingWrite the guide a treasurer can print and carry into the general body meeting.
- Buyer personaKnow who signs, who reads the quote and who complains at the meeting.
- CRMKeep every committee, contract date and complaint in one record.
- Follow-up systemsWrite to the secretary after the survey, every time, before another contractor does.
- WhatsApp marketingBe the contractor a secretary can forward into the residents' group with one tap.
- Digital marketingPut your channels in the order a committee actually uses them.
- WebsiteBuild a site that shows scope, exclusions and finished work before the first call.
Worth a page and a campaign of their own
Annual maintenance contracts for apartments · Commercial building upkeep · Terrace waterproofing and leakage repair · Plumbing, sump and pump maintenance · Electrical and common area lighting upkeep · Painting and repair of common areas · Lift and generator coordination · Planned maintenance schedules and records
Priority campaigns
Campaigns for what building maintenance companies most want to sell.
Each one planned around when your buyers decide, and measured against the baseline.
Neighbouring apartments campaign
After a contract starts, an introduction to committees of nearby complexes through the existing client's president, with their permission.
Waterproofing before the monsoon
A WhatsApp and search campaign for terrace and basement leakage repairs ahead of the rains, with a survey offer.
Committee change campaign
A note to newly elected committees after their annual general body, offering a review of the current contract and a clear scope.
Commercial building campaign
Outreach to property owners and managers of office blocks and retail buildings, built around planned maintenance and records.
Pre-summer pumps and electrical campaign
A reminder to existing clients about pumps, sumps, wiring and generator service before demand peaks.
Beyond search
Where we reach buyers of building maintenance companies, beyond Google.
Search matters, but it is rarely the only way this industry's buyers find a supplier.
Resident welfare associations and apartment owners' associations
A list of associations in the localities you serve, with a committee pack addressed to the president, secretary and treasurer, who each want a different page of it.
Property managers and facility firms
A property manager holds the owner's budget and sub-contracts civil and electrical upkeep. The note covers your scope sheet and how work orders are recorded.
Builders handing over to associations
A builder hands the common areas, pumps and lifts to a new association and wants one contractor named in the handover file. The note lists your scope for a newly handed-over block.
Interior and waterproofing suppliers
Waterproofing and paint suppliers are asked who can apply their product. We prepare a card with your applicator credentials for their counter, with no commission arrangement implied.
Existing clients
A president who is happy with the terrace repair can forward a short note, cleared by the committee first, to the association next door.
Who it is for
This is written for these building maintenance companies.
- Apartment complex maintenance contractors
- Commercial building and office block maintenance firms
- Gated community and layout maintenance companies
- Maintenance companies that manage lifts, pumps and DG sets
- Civil repair and waterproofing contractors
- Electrical and plumbing maintenance teams
- Multi-site maintenance firms for retail chains and bank branches
- Annual maintenance contract specialists
Not for
It is not the right fit if.
- You want a guaranteed Google ranking or a guaranteed number of leads. Nobody honest can promise either.
- You need enquiries by next week and have nobody to answer them.
- You want posts and reach reported, not enquiries and orders.
How it works
From your first message to the first report.
No open-ended retainer. Every step gives you something in writing.
First
Your brief
You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.
After the brief
A conversation and a written scope
We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.
Before work starts
Baseline recorded
The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.
After the baseline
The first fix goes live
The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.
As agreed
Report against the baseline
What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.
At renewal
Renew on the numbers
The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.
How the work runs for building maintenance companies
- 1
Read the scope wording in your last three contracts
Old quotes, the way a tender reaches you and the scope wording in your last three contracts are read first, to see where a committee loses the thread.
- 2
Fix the scope and follow-up
One scope sheet, one complaint log, and a named person who writes to the secretary once the site survey is done.
- 3
Write a page for each job a committee searches for
Leakage, pumps, common-area lighting and commercial upkeep each get their own page, with the locality and a photograph of a finished job.
- 4
Reach the committees
Packs go to association secretaries, property managers and builders handing over a block, while local search catches the resident who types the problem at midnight.
- 5
Keep the contract
Every contract gets a file showing its end date, the general body date and what was closed, so a new treasurer inherits the facts rather than a rumour.
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every later report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No guarantees we cannot keep
The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
Engagement options
Ways to work with us.
Pick the size of commitment that fits. Every option starts with your brief and a conversation.
Option 1
The conversation on its own
A call after you send your brief. It says honestly whether you need outside help, and many fixes are ones your own team can make.
Option 2
One fix, scoped
Start with the fix that matters most, such as reply time or follow-up. The fee is in writing before anything starts.
Option 3
An ongoing programme
We run the work, report against the baseline, and you renew on the numbers. The term and the reporting are agreed in writing first.
Option 4
Guidance for your own team or agency
We plan, brief and check the work of your in-house team or current agency, instead of replacing them.
Your brief
Tell us what you need, and we will read it before we call.
Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.
FAQ
Questions building maintenance companies ask before they call.
Not here? More answers, or ask on WhatsApp.
Can you help us win apartment contracts when committees pick the lowest rate?
Will the site name the apartments we maintain?
Do you run ads or is it mostly relationships?
We do plumbing and electrical both. Should that be one page?
Can you help us collect payments from committees on time?
How much does it cost?
How soon will we see results?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
Part of Home services. See the other industries in the sector.
Your next practical step
Tell us what you are trying to grow, and we will read it before we call.
Eight short steps, mostly taps. Skip anything you would rather answer on the call.