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Oil and gas service companies · Follow up systems

Chase the RFQ, the registration renewal and the completion letter before they lapse.

A follow-up system for an oil and gas service firm is the set of reminders and owners that keeps every RFQ, offer, registration and finished job moving until it ends in a work order or a clear no. GullySales builds the routine around your own enquiries and the people who handle them.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Service engineers inspect an industrial valve assembly

What follow up systems means

A follow-up system is the set routine for calling, messaging or emailing an enquiry more than once, since most buyers do not decide on the first conversation. GullySales sets the number and timing of follow-ups so an undecided buyer keeps hearing from you until they decide either way.

Last updated 11 Oct 2026.

For oil and gas service companies

Where it usually goes wrong, and what we would do.

  • “An offer sent is not an offer read”

    A technical and commercial offer goes to a purchase officer who forwards it to the site engineer, who forwards it to a planner. Without a call a few days later nobody knows whether it reached the person who decides, or whether a clarification is waiting.

  • “The clarification round is where the order is won”

    Buyers send queries on scope, manpower and equipment after the offer. A firm that replies the same working day with a clear answer looks organised. One that answers a week later looks stretched, and the buyer moves down the list.

  • “A registration lapses in silence”

    The ISO certificate, the insurance policy and the HSE statistics each carry a date. Nobody rings you when one expires. The buyer's system simply marks the file incomplete, and the next RFQ never reaches you.

  • “A finished job is the cheapest lead you will ever have”

    After a shutdown, the site engineer remembers the crew clearly for a short while. If nobody asks for the completion letter and the next scope in that moment, the memory fades and the reference is lost.

What we do

What we deliver for oil and gas service companies.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. An RFQ and offer follow-up ladder

    A set of steps with an owner for each: acknowledge the RFQ, confirm the scope, send the offer, check receipt, answer clarifications and ask for the decision date.

    Result: Every open offer shows its next step and who owns it.

  2. A renewal calendar tied to your files

    A calendar of certificate, insurance and registration dates with a reminder placed well before each one, shared with the person who prepares the file.

    Result: No registration is marked incomplete for want of a renewal.

  3. A post-job debrief routine

    A call or visit with the site engineer after each job to hear what worked, ask for a completion letter and ask what is coming next.

    Result: Each job leaves behind a letter and a conversation about the next scope.

  4. Message templates for site and office

    Short WhatsApp and email wording for acknowledgements, receipt checks and clarifications, written in plain language an engineer reads quickly.

    Result: Staff do not write each reply from scratch under pressure.

  5. A lost-offer review

    A short note for each offer that did not convert: the stated reason, the competitor if known, and one change for next time.

    Result: Patterns in lost offers show up in one place.

How the result is measured

  • Follow-up completion rate
  • Average number of follow-ups before close
  • Enquiries closed after repeat follow-up

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for these oil and gas service companies.

  • Inspection, NDT and integrity testing firms working in refineries and pipelines
  • Shutdown and turnaround maintenance contractors
  • Scaffolding, insulation, painting and blasting contractors
  • Hydrotesting, pigging and pipeline commissioning specialists
  • Drilling, workover and well services providers
  • Fabrication, piping and structural contractors
  • Manpower and skilled workforce suppliers for plants and offshore jobs
  • Tank cleaning, waste handling and environmental service firms

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the follow up systems work runs

  1. 1

    Measure today's reply time

    From last month's enquiries, we measure how long each waited for a first reply and how many follow-ups it got.

  2. 2

    Agree targets and the sequence

    We set reply targets and the follow-up sequence with your team, based on its real hours and workload.

  3. 3

    Set up templates, tasks and ownership

    Templates, first-call questions, CRM tasks and named owners go live, with cover for leave and weekends.

  4. 4

    Track and adjust every month

    Reply time and follow-up completion are reported against the baseline, and the routine is changed where it is not kept.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

How often should we chase a purchase officer after sending an offer?
Chase on a plan, not a mood. One check that the offer arrived, then a call once the clarification window should have opened, then a request for the decision date. Beyond that, respect the buyer's process and pause.
Who in the company should own follow-up when the owner is at a site?
Name one person in the office, give them the ladder and the authority to reply on routine questions, and let the owner join only for price and scope decisions. A named owner keeps the RFQ from sitting in a shared inbox.
Do we need software for this?
A shared sheet works to begin with. Once enquiries from several plants run together, a CRM holds the history better. We start with the simplest tool your team will update and move only when the sheet strains.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.