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GullySales

Coffee roasters and tea traders · Lead generation

Find the cafes, offices and gift buyers who will taste your lot and reorder.

Lead generation for a coffee roaster or tea trader means putting your beans and leaf in front of buyers who run through them every week, not shoppers who buy one pack. GullySales works on where those buyers look, how a first enquiry is recorded and how a sample turns into a standing order.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Coffee beans, a press and cups arranged for a product presentation

What lead generation means

Lead generation is the combined work of every channel that brings in a new enquiry, whether from search, adverts, referrals or a stall at an exhibition. GullySales runs these channels together and reports the number of enquiries each one produced, not the activity behind it.

Last updated 22 Oct 2026.

For coffee roasters and tea traders

Where it usually goes wrong, and what we would do.

  • “A cafe opening is a lead before the sign goes up”

    A new cafe, bakery or co-working space picks its coffee supplier while the interiors are still being built. The roaster who hears of the opening during fit-out gets the first sample brewed; the one who sees the shop after launch meets a supplier already in place.

  • “Gift buyers and bulk buyers ask different questions”

    A person ordering a tea hamper wants a photograph, a pack they can read and a delivery date. A hotel purchaser wants a rate per kilo, an invoice format and a sample. One enquiry form for both loses the second kind of buyer.

  • “Auction and private-sale contacts are leads too”

    A tea trader who buys at an auction already speaks to packers, blenders and retailers. Those contacts are warm, yet they sit in phone books and old invoices where no follow-up reaches them.

  • “A marketplace enquiry is a stranger until it is qualified”

    A message from an unknown buyer asking for your best rate may be a serious cafe or a person comparing prices. Asking for the business type, the quantity used and the delivery town sorts the two before a sample is posted.

What we do

What we deliver for coffee roasters and tea traders.

The work available for this need. We agree the deliverables and responsibilities for your engagement in writing.

  1. A list of buyer types and where each looks

    Cafes, hotels, offices, retailers, gift buyers and importers each named with the places they search, ask and compare.

    Result: You know which buyer type deserves your next sample box.

  2. A new-opening watch

    A routine for spotting cafes, restaurants and offices that are opening near your delivery area, with the first message written for each.

    Result: A fit-out stage opening reaches you before the supplier is chosen.

  3. A qualifying question set

    Four short questions on business type, use, delivery town and current supplier, asked on WhatsApp or the enquiry form.

    Result: A casual price-checker is separated from a buyer before samples go out.

  4. A lead record with a source column

    Every enquiry logged with the buyer, the product asked about and where the enquiry came from.

    Result: You can see which source produced standing orders and which produced only questions.

  5. Trade-contact reactivation

    A message routine for old packers, blenders and retailers who bought once and went quiet.

    Result: Past buyers hear from you with a reason to reply.

How the result is measured

  • Enquiries generated
  • Cost per enquiry
  • Enquiries by source

Recorded as a baseline before work starts, so every later report has an honest comparison.

What to capture or send

What a roaster or tea trader should note about a buyer before a sample goes out.

Type of outlet and its menu
Note whether it is a cafe, hotel, office pantry or gift shop, and what it serves. A filter coffee restaurant and an espresso cafe need different roasts in the sample box.
Present supplier and what they dislike
Ask who supplies now and what the buyer would change, such as late deliveries or an inconsistent roast. It tells you what to put in the first message.
Cups or kilos used, as the buyer states
Record the buyer's own estimate of use. It separates a cafe worth a visit from a household buyer who suits an online pack.
Whether tasting is arranged or posted
Note if the buyer wants a sample box posted or a cupping at the outlet. A hotel purchaser wants the second, with the chef present.
Paperwork the buyer asks for first
Write down whether the buyer wants FSSAI details, batch information or a GST invoice before tasting. Having them ready stops a good lead stalling.

Who it is for

This is written for these coffee roasters and tea traders.

  • Specialty coffee roasters selling whole beans to cafes and homes
  • Filter coffee roasters and chicory blenders supplying restaurants, hotels and households
  • Estate and plantation roasters selling their own Chikmagalur, Coorg, Wayanad or Araku beans
  • CTC and orthodox tea blenders and packers selling to retailers
  • Tea traders buying at the Kolkata, Guwahati, Coonoor or Kochi auctions for resale
  • Loose leaf and gourmet tea sellers for gifting and subscriptions
  • Green tea, masala chai and instant premix makers for offices and vending
  • Bulk suppliers of coffee and tea to hotels, caterers and institutional kitchens
  • Exporters of Indian coffee and tea to overseas importers

Not for

It is not the right fit if.

  • You roast in small batches for one shop and cannot supply another cafe's standing order, so new trade leads would be refused after the sample
  • Your sample box costs more than you can afford to send to buyers who have not been qualified, and no one has the time to qualify them

Before you decide

Agree the work. Know how to judge it.

Lead generation for coffee roasters and tea traders: use these checks to prepare, choose the scope, and review what changes.

Bring the right evidence

Define the organisations or buyers you can serve and the reasons they would consider a conversation. Bring examples of accepted and rejected prospects so the selection rule is visible.

Make the scope clear

Agree the research sources, contact approach, qualification rules, and handover. Clarify which meetings count as accepted and what happens to replies that are not ready to buy.

Check the work in use

Review why a prospect was selected and what was learned from the response. Count held, relevant conversations separately from contacts found, messages sent, or meetings booked.

Know when to change course

If the same objection appears repeatedly, adjust the offer or buyer group before increasing outreach. Respect a request to stop contact and keep the exclusion in the record.

These are discussion points, not a fixed package. GullySales confirms the deliverables, responsibilities, fee, and term in writing after reading your brief and speaking with you.

How it works

How the lead generation work runs

The work itself, in order. How an engagement starts, from your brief to a written scope, is set out on our method page.

  1. 1

    Requirements and capacity decision

    Send the requirements brief, then discuss your offer and available sales capacity with us. You receive the scope, fee, and term in writing before committing to the work.

  2. 2

    Source review and baseline approval

    We review available enquiry records and channel dashboards. You confirm the starting figures for enquiries by source, reply time, conversion, and cost per order, including gaps in the records.

  3. 3

    Offer and capture approval

    Your sales lead approves the audience and the questions needed before a call. Page copy and contact-use wording go through your internal review before publication.

  4. 4

    Test enquiry and sales handoff

    We test the agreed routes from submission to the shared record and first reply. The person responsible for sales checks that the record contains enough information to act.

  5. 5

    Launch and source decisions

    Traffic starts on the approved channels. We compare enquiry quality with the baseline and use your sales outcomes to decide which sources need changes or less spend.

Where this fits

Three pieces of sales work, in this order.

This work sits inside sales process design, at stage 1, prospecting and lead generation. The audit comes before it, and sales management keeps it running.

  1. Step 1

    Sales audit

    Find where deals are being lost and what to fix first.

    Start here if you cannot say where orders are lost.

  2. Step 2 · you are here

    Sales process design

    One written way to sell, from first enquiry to repeat order.

    Start here if every salesperson sells differently.

  3. Step 3

    Sales management

    A target, a review routine and someone who owns the number.

    Start here if the team has targets and no routine.

Tell us what you need Your brief is read before we call. Scope, fee and term in writing.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Should I chase every marketplace enquiry?
Reply to all of them, but send samples only after the qualifying questions are answered. A sample costs coffee and courier, so it should go to a buyer whose use is clear.
Can lead generation work for a roaster who sells in one city?
Yes. A single city has a fixed set of cafes, offices and hotels, so the list is shorter and the follow-up closer. GullySales builds the list around that city and the way its buyers choose.
Will you promise a number of leads?
No. We record your present enquiries first and report new ones against that record, so you can judge the work on your own figures.
Should a tea trader look for different leads from a coffee roaster?
Yes. Tea buyers are retailers, packers, offices and gift sellers who buy by grade and chest or pack size. Roaster leads are cafes who buy on the cup. Keep separate lists, with questions on grade for tea and on roast and grind for coffee.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.