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Your giver is somewhere else, and so is the page they needed.

A trust has a good programme and a sincere founder, and the money still goes elsewhere. The CSR manager could not find the 80G certificate. The family in Dubai could not pay for the seva. Nobody was rude and nobody refused. The page simply did not answer the one thing the giver needed to know before parting with money.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of ngos at work in India

In one paragraph

This page is for trustees, programme heads and temple administrators who raise support from people they may never meet. What differs here is that the buyer is a donor, a CSR team or a devotee, and each checks proof before giving.

Non-profits in India sell something that cannot be touched: a school meal served in a district, an abhisheka performed on a named day. So the giver looks for evidence instead of a product. Registration numbers, a recent annual report, timings that are current, a receipt that arrives. Where that evidence is missing, they move on without telling you.

For example, a CSR manager in Pune shortlists three NGOs working on girls' education in Raichur. She opens each website to find the registration status and the latest utilisation report. One site has both on the first screen, one hides them in a PDF, and one has a donate button and nothing else. She calls the first. That is the whole selection, and it happened before anyone at the trust knew they were being considered.

Last updated 15 Oct 2026. Rules for regulated trades differ by state and professional body, and they change. Each page describes them in general terms only.

How buyers choose

What decides who wins in non-profit.

  1. Proof comes before the pitch

    A CSR team reads the registration, the last annual report and the utilisation figures before it reads your story. An NGO that has them ready is shortlisted. One that sends them after a request is usually behind by then.

  2. The giver is often far away

    Many donors and devotees live in another city or another country. They cannot walk in and ask. Whatever the page does not say, they assume the worst about, and a payment link that fails once is remembered.

  3. Giving peaks on a few days

    Vaikunta Ekadashi, Diwali appeals, the financial year end for 80G receipts. Most of the year's giving can fall into a handful of days, which is exactly when an untested donation page does the most damage.

  4. A specific ask beats a general one

    A named shift at a named shelter gets volunteers where a call to help does not. A rupee amount tied to one programme or one seva gets gifts where a general appeal gets admiration.

  5. Relationships are won again every year

    A CSR partner renews on the strength of the report and the call in between. A devotee returns because the last booking went smoothly. The first gift is the start of the record, and most trusts do not keep one.

Questions

Questions non-profit owners ask.

Not answered here? Ask on WhatsApp or call, and you will speak to someone who does the work.

What should an NGO website show before a CSR team will call?
Registration details, a current 80G certificate, FCRA status if you hold it, the latest annual report and a page for each programme with its district. A CSR manager checks these first, so put them where they can be found without asking. Your own auditor can tell you which statements are correct for your trust.
Can a temple take sevas and donations online without losing its character?
Yes, if the page lists each seva in the temple's own words, with the day and the name of the deity, and the receipt carries the trust's details. Many temples start with only the sevas that families abroad ask for most. Check the trust's rules on online offerings with your own adviser.
Do we need separate pages for donors, CSR partners and volunteers?
Usually yes. A CSR manager wants reports and registration, a donor wants a clear ask and a working payment page, and a volunteer wants a task and a time. One page trying to serve all three ends up answering none of them well.
Who should answer when a CSR manager or devotee enquires?
Someone with a name, on a number that is picked up during working hours, usually WhatsApp. Enquiries that land in a trustee's personal inbox get answered late or not at all. Decide the owner of each enquiry before you publish the number.

Not sure which page fits? See every industry or tell us what you need, and we will start from what you sell.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.