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GullySales

Child welfare NGOs · Social media

Tell the work of caring for children on social media while the children stay private.

Social media marketing for a child welfare NGO is posting about your programmes, your staff and your standards to reach donors, volunteers and partners. GullySales works on a content style that protects children, a posting plan the staff can keep, and the replies that turn followers into supporters.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of ngos at work in India

What social media means

Social media is the ongoing posting your business does on platforms such as Instagram, Facebook and LinkedIn to stay visible to customers and prospects between purchases. GullySales plans a posting calendar, writes captions and designs the images so the page looks active and answers what a visitor would ask.

Last updated 18 Oct 2026.

For child welfare NGOs

Where it usually goes wrong, and what we would do.

  • “The easy post is the one that exposes a child”

    A smiling child at a festival gets the response, and it can also tell a stranger the child's face, school and home. A rule for what is never posted has to exist before the first post.

  • “Staff and settings tell the story just as well”

    House parents, teachers, a kitchen, a classroom with the chairs set out, hands holding a book. These show care without a face, and they carry a donor from interest to a gift.

  • “Comments and messages are a safeguarding channel”

    Strangers can write to a children's page. Someone must read the messages, know what to ignore and know where to report a concern.

  • “Visitors post their own photographs”

    A sponsor's visit becomes a story on their profile, with the children in it. Visiting rules need a clear line about photographs, said before the visit and written down.

What we do

What we deliver for child welfare NGOs.

The work available for this need. We agree the deliverables and responsibilities for your engagement in writing.

  1. A social content style guide

    What may be posted, what never is, how captions are written and who signs off, covering faces, names, schools and locations.

    Result: Anyone on the team can tell whether a post is allowed.

  2. A set of post formats that need no child

    Staff introductions, a day in the kitchen, an explainer on what sponsorship covers, a programme update in text and illustration.

    Result: A bank of formats ready to fill.

  3. A posting plan matched to staff time

    Which platforms you use, who posts, and what is prepared in advance, sized for the people you have.

    Result: The plan fits the person who will run it.

  4. A comments and messages protocol

    Who monitors the page, how a genuine donor is answered, and how a worrying message or a request for a child's details is escalated.

    Result: One named person owns the inbox.

  5. A page of visitor photography rules

    Plain wording for the visit request form and the day itself on phones, photographs and posting.

    Result: Every visitor reads the rules before they arrive.

How the result is measured

  • Posts published
  • Engagement rate
  • Enquiries from social profiles

Recorded as a baseline before work starts, so every later report has an honest comparison.

Posts and pieces to plan

Tell the work through staff, settings and what was done.

A day in the kitchen or classroom
The room, the materials and the staff, photographed with no children in the frame, and described in the teacher's or cook's words.
Staff member's account
A caregiver or teacher describes the work in their own words, with their consent to the name and picture.
What a sponsor's gift bought
A plain post about the books, meals or uniforms bought, shown as items, not as faces.
Child protection in practice
A post on how the NGO screens visitors and handles concerns, since funders and donors look for this.
Volunteer day
A post on a volunteer day with the volunteers, the task and the arrangements, and a note that children were not photographed.

Who it is for

This is written for these child welfare NGOs.

  • Children's homes and shelter organisations
  • Child sponsorship trusts
  • Street children and child rescue programmes
  • Child helpline and anti-trafficking organisations
  • Foster care and family strengthening programmes
  • Child labour rehabilitation and school re-entry programmes
  • Orphan and destitute child education support
  • After-school and nutrition programmes in urban slums

Not for

It is not the right fit if.

  • The NGO does not have a written rule on photographs, so staff would post what they feel is right.
  • No one watches comments and messages, and a safeguarding concern could arrive unseen.
  • You plan to rely on a child's photograph for the appeal to work.

Before you decide

Agree the work. Know how to judge it.

Social media marketing for child welfare NGOs: use these checks to prepare, choose the scope, and review what changes.

Bring the right evidence

Review the posts that produced useful conversations, not only the ones with the most views. Gather buyer questions and decide which team member can contribute credible material.

Make the scope clear

Choose the audience and channel before setting a posting volume. Agree who supplies material, approves posts, and handles messages, including complaints or questions the agency cannot answer.

Check the work in use

Follow a post through to the profile, website, and response. A useful report explains the quality of conversations and enquiries, alongside reach and engagement.

Know when to change course

If publishing takes time away from unanswered buyer messages, fix the response routine first. Do not expand to another channel without a clear reason for being there.

These are discussion points, not a fixed package. GullySales confirms the deliverables, responsibilities, fee, and term in writing after reading your brief and speaking with you.

How it works

How the social media work runs

The work itself, in order. How an engagement starts, from your brief to a written scope, is set out on our method page.

  1. 1

    Platform and access agreement

    We confirm the audience and platforms covered, then check account ownership. You retain control of the pages and grant the access needed for the agreed work.

  2. 2

    Content input handover

    Your team supplies approved product information and usable images or footage. We review existing posts and agree who will answer factual questions during drafting.

  3. 3

    Calendar approval

    You review the proposed themes and response routes. Missing information is identified before posts enter production, rather than holding up a finished calendar.

  4. 4

    Draft approval and publication

    The named approver checks captions and creative files before scheduling. We also agree which replies can be sent directly and which need your team's decision.

  5. 5

    Sales handover and content decisions

    Buying questions go to the agreed sales contact with the conversation attached. Reported enquiries and sales feedback guide changes to the next calendar.

Where this fits

Three pieces of sales work, in this order.

This work sits inside sales process design, at stage 0, foundation. The audit comes before it, and sales management keeps it running.

  1. Step 1

    Sales audit

    Find where deals are being lost and what to fix first.

    Start here if you cannot say where orders are lost.

  2. Step 2 · you are here

    Sales process design

    One written way to sell, from first enquiry to repeat order.

    Start here if every salesperson sells differently.

  3. Step 3

    Sales management

    A target, a review routine and someone who owns the number.

    Start here if the team has targets and no routine.

Tell us what you need Your brief is read before we call. Scope, fee and term in writing.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Which platforms suit a child welfare NGO?
Choose the ones your donors and corporate partners already use, and the ones your team can keep up. Check each platform's current rules for charities and fundraising before you start.
Can we use a child's photograph if the child agrees?
A child's agreement is not enough on its own. Written consent from the person with legal responsibility, your safeguarding lead's approval and your adviser's view on the law all come first. Our default is not to show faces.
Can we use a child's photograph if the child agrees?
No. A child cannot give consent that protects them, and a guardian's consent does not remove the risk of identification. Use images of hands, rooms, books and staff instead. Follow your NGO's written policy and your adviser's advice on children's images.
Should staff post about the work from their own accounts?
Only under the NGO's written rules. A personal post can expose a child or a location without anyone meaning it. Give staff a short guide on what not to share, and ask them to send images to the office for approval.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.