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EV charging installation companies · WhatsApp marketing

Answer the society secretary on the app where the committee already talks.

WhatsApp marketing for an EV charging installer is the use of a business number to answer enquiries, send explainers and keep survey and quote conversations in order. GullySales works on the business profile, the replies and the message flow, within the platform's current rules.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of solar installation companies at work in India

What WhatsApp marketing means

WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.

Last updated 18 Oct 2026.

For EV charging installation companies

Where it usually goes wrong, and what we would do.

  • “The secretary lives on WhatsApp”

    Committee business runs through the society group, and the secretary forwards what they receive. An installer who replies on WhatsApp with a clear explainer is passed along in the group. One who insists on email is never seen by the committee.

  • “A personal number loses the history”

    When a salesperson leaves, the chats go with the phone. A shared business number with labels for stage and site type keeps every conversation, quote and survey photograph with the company.

  • “Forwardable messages carry the sale”

    A short, clear message with the billing explanation or a layout sketch is exactly the thing a secretary will forward to the committee. A long reply, or a brochure with ten charger models, is not.

  • “Bulk messages to unknown numbers backfire”

    Sending offers to numbers collected from lists brings blocks and complaints, and risks the business number itself. Messages should go to people who asked, or who agreed to hear from you. Check the platform's current rules before any broadcast.

What we do

What we deliver for EV charging installation companies.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A business profile set up properly

    Business name, description, hours, catalogue of services and a greeting message that asks for building type and bays.

    Result: A new enquirer is asked the right questions straight away.

  2. Quick replies for common questions

    Saved answers on load, metering, billing and survey visits, written to be forwarded.

    Result: Every salesperson sends the same checked answer.

  3. Labels for stage and site type

    A set of labels such as new, survey booked, quote sent and committee pending, with building type as a second tag.

    Result: You can find every quote waiting on a meeting.

  4. Survey booking by message

    A short flow to confirm the date, the contact at the site and the papers to keep ready.

    Result: Fewer surveys arrive without the right person present.

  5. Opt-in practice for follow-up broadcasts

    A way of recording who agreed to hear from you, and a rule for what you send them.

    Result: Broadcasts go only to people who asked.

How the result is measured

  • Messages delivered
  • Reply rate
  • Enquiries from WhatsApp

Recorded as a baseline before work starts, so every later report has an honest comparison.

What to capture or send

Messages a charger installer sends or saves on WhatsApp.

Bay count and building type
A reply that asks for both on the first message, so the enquiry is a project from the start.
Survey visit confirmation
Date, the person who must be present and the panel access needed, sent once so the secretary can forward it.
The billing explainer
A short forwardable message with the one-page sheet attached. The secretary sends it into the committee chat in your words.
Quote with a plain summary
The quote file plus three lines on what is covered and what the building must arrange, so the message reads without the file.
Handover note
How to start a session, who to call on a fault and the meter reading at handover, kept as a saved message.

Who it is for

This is written for these EV charging installation companies.

  • Residential society and RWA charging installers
  • Commercial building and office park charging contractors
  • Mall, hotel and hospitality charging installers
  • Car dealership and showroom charging setups
  • Fleet depot charging installers for cabs and delivery fleets
  • Home charger fitting teams for independent houses and villas
  • Highway and fuel-station charging site developers
  • Charger installation arms of electrical contracting firms

Not for

It is not the right fit if.

  • Your number is one personal phone that changes hands, and the history would be lost when a salesperson leaves.
  • You plan to send offers to society secretaries who never contacted you, which breaks the platform's current rules.
  • No one watches the chat during survey visits, so a quick channel would still answer slowly.

How it works

How the whatsapp marketing work runs

The work itself, in order. How an engagement starts, from your brief to a written scope, is set out on our method page.

  1. 1

    Read the chats you already have

    We read how customers write to you, which questions repeat and where a chat goes quiet. The repeated questions decide what gets automated first.

  2. 2

    Sort the list and the permission

    Contacts who asked to hear from you are separated from numbers that only sit in a phone book. We agree the wording new contacts will see before they say yes.

  3. 3

    Choose the app or the API

    One phone and a small team can stay on the ordinary app. Several people on one number, templates or a CRM link need the API through a provider, which is its own piece of setup work.

  4. 4

    Write the replies and the plan

    The greeting, away message, saved replies and handover rule are written in your words and approved by you. The message plan and its templates follow.

  5. 5

    Connect the record and test

    Each link carries its source line and each chat lands in the CRM. We test on real phones, including a customer who asks for a person.

  6. 6

    Read the unanswered questions

    A question the first reply could not answer becomes a new saved reply or a fixed handover. Stop requests are watched too, with the number's quality rating where the API is used, since both show a message plan that has gone too far.

Where this fits

Three pieces of sales work, in this order.

This work sits inside sales process design, at stage 0, foundation. The audit comes before it, and sales management keeps it running.

  1. Step 1

    Sales audit

    Find where deals are being lost and what to fix first.

    Start here if you cannot say where orders are lost.

  2. Step 2 · you are here

    Sales process design

    One written way to sell, from first enquiry to repeat order.

    Start here if every salesperson sells differently.

  3. Step 3

    Sales management

    A target, a review routine and someone who owns the number.

    Start here if the team has targets and no routine.

Tell us what you need Your brief is read before we call. Scope, fee and term in writing.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Can we send offers to a list of societies?
Only to people who have agreed to hear from you, and within the platform's current rules. Sending to bought or scraped numbers risks blocks. A first approach to a society is better made by a person, with a relevant message.
Do we need the business app or the API?
The business app suits a small team that answers by hand. The API suits larger volumes and automated flows. Start with the app, and move up only when message volume and team size justify it.
Should the number be shared by the team?
Yes, if more than one person answers enquiries. Use a business number linked to the company, with labels and agreed owners, so chats survive a change of staff and no enquiry is lost.
Should we join the society's own WhatsApp group?
Only if the committee invites you, and then answer questions and stay out of the selling. A group belongs to the residents, and an installer who pitches there is removed. Give the secretary material to post instead, and let them decide.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.