Global capability centre and offshore development centre consultants · Professional services
Be the adviser a board calls before it decides where its captive centre goes.
A programme head at a European insurer is asked by the board to compare building a captive centre in India with extending a vendor contract.
Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

In one paragraph
A global capability centre consultant advises a foreign or Indian enterprise on whether to set up its own technology or operations centre in India, and on how to do it. Marketing makes that advice findable before the board decides. Sales turns a first call into a scoped study. GullySales builds both around the evaluation, never around a list of services.
Within a day the head has a shared document with three questions: which cities, what the operating model looks like, and who has done this before. The consultants who answer all three in plain pages get a call. The ones with a brochure about transformation do not.
The decision is slow, committee-led and confidential. A consultant who has supported a centre cannot name the client, so the next buyer meets only a promise. Meanwhile the buyer reads larger firms and city promotion bodies. A smaller practice wins by being specific about the decision and honest about what sits with the client's own legal and tax advisers.
Last updated 22 Oct 2026.
How buyers decide
How global capability centre and offshore development centre consultants are chosen.
The buyer is a chief financial officer, a chief operating officer or a technology head at the parent company, with a sponsor in India for Indian enterprises building their own centre. The first question is whether to build, partner or outsource. Only after that does the buyer ask who should help.
The shortlist is made by reading. Buyers look for a clear explanation of the build, operate and transfer route against a fully owned centre, for how a location is compared, and for people who have sat through the first year of a centre. They ask for references, and a consultant has to say plainly which clients agreed to speak.
Entity setup, tax treatment and employment structure belong to the client's own legal and tax advisers, and buyers respect a consultant who says so. The firm that defines its own lane and works well with the buyer's counsel is easier to approve internally than one that claims everything.
The problem
What usually goes wrong for global capability centre and offshore development centre consultants.
What owners tell us on the first call, in their words.
“Our best engagements cannot be named”
The centre we helped open is a household name abroad, but the client has not agreed to a reference, so we describe it as a leading enterprise and nobody believes it.
“Buyers compare us with large firms and city promotion bodies”
The decision-maker reads free material from state investment agencies and global firms, and our own site gives no sharper view of the choice.
“The evaluation takes a string of meetings with different people”
A finance head, a technology head and a general counsel each ask something different, and we answer each separately instead of keeping one record of what was promised.
“We are asked about legal and tax points outside our work”
A buyer wants a view on entity structure and we either overstep or go quiet, and both lose trust.
“The leads come from the founder's old colleagues only”
When the founder is on a study, no one is writing, calling or following up with the next parent company.
“Our work stops when the centre opens”
The study ends, the centre goes live and the client moves on, so the stabilisation phase and the second centre go to whoever stayed in touch.
What we do
What we do for global capability centre and offshore development centre consultants.
Everything included for global capability centre and offshore development centre consultants.
A decision guide written for the boardroom question
A plain document on build, partner or outsource, covering what each route asks of the parent, which questions the board should put, and where the client's own legal and tax advisers take over.
City comparison pages in general terms
Pages on how a parent weighs Bengaluru, Hyderabad, Pune, Chennai, Gurugram or a smaller city for talent, cost of space and travel, with no ranking claimed and no figures borrowed from anyone.
Case writing that respects client permission
Accounts of real engagements written without names, and a short reference list kept only for clients who gave written permission to be contacted.
An evaluation tracker for each buyer
One record for each parent company with every stakeholder, question asked and document promised, kept in a CRM.
A scope note that names what is not yours
A one-page statement of what the study covers and what is left to the client's legal, tax and real estate advisers.
Outreach to parent companies reviewing their offshore model
A researched list of enterprises with a stated interest in India operations, and a note to the right executive written around the decision they face.
How the result is measured
- Enquiries by source and by parent company type
- First calls held with a decision-maker
- Scoped studies proposed and signed
- Share of evaluations with more than two stakeholders recorded
- References agreed by clients in writing
- Follow-on work from past clients
Recorded as a baseline before work starts, so every later report has an honest comparison.
Every service, written for global capability centre and offshore development centre consultants
Each has its own page: what it involves for global capability centre and offshore development centre consultants, what you get, and what it is measured on.
- Lead generationReach the executive who owns the India question before a larger firm frames it.
- SEORank for the question a parent asks, not for the name of the service.
- Social media marketingPost what you learnt in the first year of a centre, not what your firm offers.
- Content marketingWrite the guide a board member forwards to a colleague before the meeting.
- Buyer personasKnow the four people in the room and what each of them is afraid of.
- CRMRecord the whole committee, not just the person who took your call.
- Follow-up systemsStay in the evaluation for as long as the board takes to decide.
- WhatsAppUse WhatsApp for the India sponsor and the adviser, not for the board.
- Digital marketingJoin up the search, LinkedIn and email so one executive meets you three times.
- WebsiteMake the site answer the three questions a board asks before it calls anyone.
Worth a page and a campaign of their own
Build, partner or outsource decision studies · Location comparison across Indian cities, in general terms · Operating model and governance for a new centre · Leadership hiring support and talent mapping · Build, operate and transfer arrangements · Transition planning from a vendor to a captive centre · Offshore development centre team structure · Review of an existing centre · Introductions to the client's own legal, tax and real estate advisers
Priority campaigns
Campaigns for what global capability centre and offshore development centre consultants most want to sell.
Each one planned around when your buyers decide, and measured against the baseline.
Build or partner campaign
A guide, a short briefing and outreach aimed at parents still choosing between a captive centre and an outsourced model.
Second centre campaign
Content for parents that already run one centre in India and are weighing a second city, written around governance and the lessons of the first.
Indian group captive centre campaign
Pages and outreach for Indian companies bringing technology work in-house from vendors.
Review of an existing centre
A diagnostic offer for parents unsure whether their centre is doing what was intended, written for the executive who inherited it.
Adviser partnership campaign
A programme with law firms, tax advisers, real estate brokers and recruiters who see a parent early and need a consultant to recommend.
Beyond search
Where we reach buyers of global capability centre and offshore development centre consultants, beyond Google.
Search matters, but it is rarely the only way this industry's buyers find a supplier.
Chief financial officers and chief operating officers of parent companies
We research the companies and prepare a note that opens with the decision, not with your credentials.
Technology and engineering heads
We write for the person who will run the centre, covering team structure, hiring and what the first year asks of them.
Law, tax and real estate advisers
We prepare a clear statement of your lane so these advisers can refer a client to you and know where their own work begins.
Industry bodies and conferences on India operations
We find forums where parent companies discuss captive centres and prepare talk proposals from your engagements.
Executives on LinkedIn
We build a steady, personal outreach routine to heads of operations and technology at enterprises with a stated India interest.
Who it is for
This is written for these global capability centre and offshore development centre consultants.
- Foreign enterprises planning a first captive centre in India
- Indian groups building an internal technology or shared services centre
- Mid-sized parent companies weighing build against partner
- Offshore development centre set-ups for product companies
- Banks, insurers and financial services groups
- Healthcare and life sciences parents
- Engineering and manufacturing groups moving design work
- Companies planning a second or third centre in a new city
- Parent companies reviewing an existing centre
Not for
It is not the right fit if.
- You want a guaranteed Google ranking or a guaranteed number of leads. Nobody honest can promise either.
- You need enquiries by next week and have nobody to answer them.
- You want posts and reach reported, not enquiries and orders.
How it works
How the work runs for global capability centre and offshore development centre consultants
The work itself, in order. How an engagement starts, from your brief to a written scope, is set out on our method page.
- 1
Assess
We trace where your last engagements came from, which stakeholders decided and where an evaluation stalled.
- 2
State the decision you help with
A written position on the build, partner and outsource choice, and on where your advice ends.
- 3
Make the work citable
Guides, city comparison pages and cases written without names, with a permission-based reference list.
- 4
Reach the right executives
Outreach and adviser partnerships aimed at parents at the first decision point.
- 5
Hold the evaluation together
A tracker for each buyer and a plan for staying in touch after the centre opens.
Where this fits
Three pieces of sales work, in this order.
GullySales builds every engagement from three pieces of sales work. This page is not one of them, but the same three steps apply to the business behind it.
Step 1
Sales audit
Find where deals are being lost and what to fix first.
Start here if you cannot say where orders are lost.
Step 2
Sales process design
One written way to sell, from first enquiry to repeat order.
Start here if every salesperson sells differently.
Step 3
Sales management
A target, a review routine and someone who owns the number.
Start here if the team has targets and no routine.
FAQ
Questions global capability centre and offshore development centre consultants ask before they call.
Not here? More answers, or ask on WhatsApp.
How do we show proof when clients will not be named?
Should the website compare Indian cities?
How much should we say about entity setup and tax?
Is this a lead generation business or a relationship business?
Do we need a separate page for offshore development centres?
How long is the contract?
How soon will we see results?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
Part of Professional services. See the other industries in the sector.
Your next practical step
Tell us what you are trying to grow, and we will read it before we call.
Eight short steps, mostly taps. Skip anything you would rather answer on the call.