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GullySales

Payroll and HR outsourcing firms · Sales process

Scope before you quote, and run one payroll alongside theirs before they switch.

A sales process for a payroll and HR outsourcing firm is the written order of steps from first enquiry to a live payroll: the trigger, the scoping call, the quote, the data and agreement checks and the parallel run. GullySales writes those steps with your team and records where each enquiry stopped.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Editorial illustration for Sales process design and implementation

What sales process means

A sales process is the fixed sequence of steps, such as enquiry, site visit, quote and order, that every deal is expected to pass through in the same order. GullySales writes this sequence down for your business and checks that every salesperson actually follows it.

Last updated 6 Oct 2026.

For payroll and HR outsourcing firms

Where it usually goes wrong, and what we would do.

  • “A quote given on the first call becomes the only number”

    A buyer who hears a per-employee rate before the scope is known compares it with a software subscription, and the filings and query handling are never discussed.

  • “The agreement and the data checks are a stage of their own”

    Larger buyers send a vendor form, an NDA and questions on data handling. Deals sit there because nobody on your side owns them.

  • “The sale is not done at signing”

    The first live payroll is where the client decides whether you were worth it. A signed client whose onboarding drifts is a lost client who has not told you yet.

What we do

What we deliver for payroll and HR outsourcing firms.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. Steps written in your firm's words

    Each step from enquiry to live payroll named as your team says it, with what must be true before a deal moves to the next.

    Result: Everyone knows where a deal stands.

  2. A scoping questionnaire

    Headcount, states, pay components, attendance source, number of joiners and exits, existing portal registrations and the trigger, asked before any price is given.

    Result: Quotes are built on scope, not guessed.

  3. A quote template that lists inclusions

    What the rate covers, what is billed separately, what the client must send and by when, and what the agreement says about responsibility.

    Result: Buyers compare your quote with others on equal terms.

  4. One owner for vendor forms and data questions

    A standing pack of company documents and a named person who answers each buyer's vendor form and data-handling queries.

    Result: Deals stop waiting on a form nobody picked up.

  5. A parallel-run plan with a sign-off

    The comparison of the old payroll and yours, who reviews the differences, who signs it off and the date the client switches.

    Result: The client moves with evidence instead of trust alone.

  6. A stage record in your CRM

    Every enquiry carried through the steps with the date it entered each, read against the baseline recorded before work starts.

    Result: You can see where enquiries stall.

How the result is measured

  • Deals following the process
  • Time spent at each step
  • Drop-off rate by step

Recorded as a baseline before work starts, so every later report has an honest comparison.

Steps of a sale

Take every payroll enquiry from the first call to a live payroll in the same order.

Enquiry and trigger
Ask what started the search: a resignation, a notice, a late salary, a new state or a funding round. Record the trigger, its date and the day they want to be live.
Scoping call
Ask headcount, states, pay components, attendance source and how many joiners and exits arrive in a cycle. Record who prepares payroll today and who signs on their side.
Quote and inclusions note
Send the quote with what the rate covers and what is billed separately. Record the date sent, who reviews it and which other firms or software the buyer is comparing.
Agreement and data checks
Answer the vendor form, sign the NDA and agree who may open salary files. Record the person on each side who owns every document, and the agreement date.
Handover and parallel run
Collect previous registers, opening balances and portal access, then run one cycle beside theirs. Record each difference, its cause and who accepted it.
Go-live and first query
Confirm the date the client switches and who raises queries on their side. Record the first query, how long it took to answer and whether the client was satisfied.

Who it is for

This is written for these payroll and HR outsourcing firms.

  • Payroll processing firms for small and mid-sized companies
  • Statutory compliance consultants for PF, ESI and professional tax
  • Third-party payroll and contract labour compliance firms
  • Employer of record firms for foreign companies in India
  • CA and accounting firms with a payroll practice
  • HR outsourcing firms handling policies, onboarding and exits
  • Payroll software implementers and resellers who also run the payroll
  • Factory and plant compliance consultants

Not for

It is not the right fit if.

  • You want a guaranteed Google ranking or a guaranteed number of leads. Nobody honest can promise either.
  • You need enquiries by next week and have nobody to answer them.
  • You want posts and reach reported, not enquiries and orders.

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    Enquiries by source, reply time, conversion and cost per order, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is reply time, a follow-up sequence, the page buyers land on or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the sales process work runs

  1. 1

    Study current deal flow

    We trace how deals actually move today, comparing across reps and outcomes.

  2. 2

    Define the stages

    Clear stages and criteria are designed to match how deals genuinely progress and close.

  3. 3

    Configure the CRM

    The process is built into your CRM so it is enforced structurally, not just documented.

  4. 4

    Train the team

    Reps are trained on the new process and why each stage exists.

  5. 5

    Review adoption

    We check after rollout whether the process is being followed and adjust where it is not.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Who should run the scoping call, the founder or a payroll manager?
A payroll manager can run the scoping questions. The founder or a senior lead joins the quote walk-through, where buyers want to hear from someone accountable. Split it so the founder is not on every call.
When is it right to give a quote?
After the scoping sheet is filled and you have seen a sample register with names removed. A quote before that is a guess, and a guess made on a first call is the figure the buyer remembers.
A buyer only wants the per-employee rate. What do we say?
Explain what moves the rate: states, pay components, exits and who supplies attendance. Offer a short scoping call. If they still want only the cheapest figure, let the deal go. That buyer will leave at the first dispute anyway.
Should we offer a free trial payroll?
A parallel run is how a switch is made, but only start one after the agreement and data terms are signed. A free run for a buyer who never signs costs a full cycle of your team's work. Decide in writing whether it is free or charged.
How do we market ourselves without naming our clients?
Show the control, not the logo. Describe the work by sector, state and size of payroll, and publish a note on how a run is checked. Name a client only with their written agreement, because payroll is among the most private work a company hands out.
Should we publish our per-employee rate?
No. A bare number invites the comparison you are trying to escape. Publish what the rate covers and what is billed separately, and give the figure in a written quote after a scoping call.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.