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Sales management · Compensation

Pay for three to five things a rep controls and your books can prove.

Comp plan objectives are the three to five measurable results that a sales pay plan rewards, such as new accounts, collections or margin. This page shows how to choose them from the year's goal, test each for control and data, and end with one signed objective sheet.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

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In one paragraph

Comp plan objectives are the three to five measurable results that a sales pay plan rewards, such as new accounts, collections or margin. This page shows how to choose them from the year's goal, test each for control and data, and end with one signed objective sheet.

A tile distributor in Morbi pays reps a commission on billed value. Billing is up, but the reps push the slow-moving range to hit the number and collections are stuck at ninety days. The plan pays for exactly what it measures, and the firm measured the wrong thing.

Objectives are chosen before the rate is. The owner writes the year's sales goal and last year's actual, the sales manager lists everything a rep could be paid for, and the two cut the list to three to five. Accounts confirms the books can report each one without a person typing figures by hand.

It replaces a plan that pays on whatever the accounts software prints first. It sits ahead of pay mix and the payout curve, which decide how much, and beside the job-description page, which decides what duties exist at all.

Where this sits

Topic 7 of 14 in sales management: compensation. Designing and checking the sales pay plan.

The topic before
Motivation and coaching
The topic after
Sales expenses

If you want this done for you

Your incentive plan rewards activity that has nothing to do with what needs selling.

The work

What this is actually like.

  • “If the rep cannot move it, do not pay for it”

    Total company sales is something a rep can nudge, not control. A rep's own new accounts, the quotations they sent, the collections on their invoices, they can. Score each candidate from one to five on control and drop anything below three.

  • “Your books decide what you can pay for”

    If margin by invoice does not come out of your accounting software without a day of work, margin cannot be an objective this year. Start with what the books report now and add the rest once you have fixed the reports.

  • “Three objectives pull in three directions on purpose”

    Order value alone drives discounting, value plus margin stops it, and value plus margin plus collections stops the rep selling to customers who do not pay. The right set is one where a rep cannot win by neglecting the others.

  • “The manager must be paid on the same numbers”

    If reps are paid on collections and the sales manager on billing, the manager will push reps toward the wrong thing. Give both the same measures so a conflict shows up in a meeting, not in the field.

What we do

What you end up with.

The documents this topic produces, what each one is for, and how you know it is finished.

  1. The long list

    Every possible measure with a column for type (result or activity), who controls it, 1 to 5, and where the figure comes from. Ten to fifteen rows is normal.

    Result: Finished when every row has a data source or a note saying there is none.

  2. The tested list

    The long list with scores, cut to those the rep controls at three or above and the books can report. The rest are parked with the reason.

    Result: Finished when no measure is on the list that nobody can calculate.

  3. The objective sheet

    Three to five objectives, each with a definition in one line, a target per rep, the data source and the person who calculates it. Signed by the owner.

    Result: Finished when two people given the same raw data would produce the same figure.

  4. The weighting draft

    A rough split of attention across the objectives, as a percentage, to be handed to the pay-mix design later.

    Result: Finished when the percentages sum to a hundred and the owner can defend each.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Should we pay for activity such as calls made?
Only for a new rep in the first quarter, when results are not yet possible. After that, activity measures reward being busy, and reps learn to log calls that do not count.
How many objectives is too many?
More than five. A rep given seven things to chase does the easy two and ignores the rest.
Can objectives differ by rep?
Yes, where roles differ, such as a rep who opens new accounts and one who looks after existing ones. Keep the same method so the sheet reads alike.
What if the data sits in a distributor's system, not ours?
Then it is not yours to pay on unless the distributor agrees in writing to share it. Choose something your own invoices show.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts. For sales work it is mostly our time, with production only where scripts, decks or CRM setup need it.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
Fixes to reply time and follow-up are the quickest to show, because the enquiries already exist. Process, CRM and training changes show as the team uses them. Each one is tracked against the baseline.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
To start, last month's enquiries in any format and time with whoever handles them. After that, access to the accounts the work touches, such as the website, Google Business Profile or CRM.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.