Scorecard
Score your own business on the six places orders are lost.
Six questions, one for each area of The Order Leak Framework. Rate each from 1 to 5 against the written description of a 1 and a 5, and see which two areas to look at first. It takes a few minutes and nothing is sent unless you choose.
A 90-minute audit call and a written, scored report. Turnaround, reporting and term are agreed in writing after the audit.

Rate each area honestly, using the last few enquiries you handled as your evidence. If you cannot say, that is itself a 1.
Questions
Questions about the scorecard.
Not answered here? Ask on WhatsApp or call, and you will speak to someone who does the work.
Is my score sent to you?
No. The questions are answered in your browser and nothing leaves it until you choose to send the form at the end, which includes your score only if you leave it in the message.
Is the score compared with other businesses?
No. Each rating is against a written description of a 1 and a 5, the same ones the audit uses. We do not publish an average here because an average needs real audits behind it.
How accurate is a rating I give myself?
As accurate as the evidence you have for it. Most people rate reply time and follow-up higher than the records show, which is why the free audit scores the same six areas from your actual enquiries and says what it saw.
What do I do with a low score?
Treat it as a place to look, not a verdict. A low score usually means that area has no written routine yet, not that the people are doing badly. The two lowest are listed with what is usually lost there.
Your next practical step
Find out how your business scores, from your own enquiries.
90 minutes. A written, scored report. No invoice and no obligation.