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Notes for owners · Industry playbooks

How GullySales can help you build a strong online presence for your real estate business

Property buyers judge a developer on the project page, the RERA number and how fast somebody called back. We build what sits behind that.

The GullySales team · Updated 15 Sept 2026 · 6 min read

Rules for this trade differ by state and professional body, and they change. Check the current position with your own council or adviser before you act on anything here.

A search specialist and shop owner review product listings on a laptop and phone
On this page
  1. How property buyers actually search
  2. What a project page has to contain
  3. Where the enquiries come from, and what each needs
  4. The leak is almost never visibility
  5. What we do, and what we measure
  6. What to do next

A property buyer decides four things before you ever meet them. Whether the project is real and approved. Whether the location suits the commute and the school. What a comparable unit costs nearby, and whether the person who called back sounded organised. Online presence for a developer is therefore not a brand exercise. It is a page per project carrying the RERA number, plans and a dated construction update. It is clean listings on the portals and on Maps, and an enquiry system that gets somebody on the phone in minutes.

They search by locality and configuration, almost never by developer name unless they already know you. "3 BHK flats in Kanakapura Road", "plots near Devanahalli", "ready to move apartments Whitefield under 1.5 crore". They search for the project name after a hoarding, a portal listing or a friend mentions it, and what they find at that moment decides whether they enquire. Many then search the project name with the word "review" or "RERA" to check whether it is safe.

That behaviour tells you what pages you need. A locality page for each micro-market you sell in. A project page for each project, findable by name. And an approvals page that says plainly which authority approved the plan and what the RERA registration number is, because a buyer who cannot find it assumes the worst.

What a project page has to contain

Most developer websites show a rendering, a tagline and a form. A buyer needs more, and the pages that produce enquiries carry all of it:

  • The RERA registration number, the sanctioning authority and the khata or land title position stated plainly.
  • Unit configurations with carpet area and super built-up area separately, since that is the comparison the buyer is making.
  • Floor plans and the master plan as images that load on a phone, not a 30 MB PDF.
  • Price as a starting range or an honest "on request", with the payment schedule explained.
  • Possession date and current construction stage, with photographs dated by month.
  • Distances that matter: the nearest metro station, the school, the hospital, the tech park, in minutes rather than kilometres.
  • Amenities as a list, not a paragraph.
  • A named sales contact, a direct number and a WhatsApp link.
  • Loan approvals already in place with named banks.

Where the enquiries come from, and what each needs

SourceWhat it producesWhat it needs from you
Portals such as 99acres, MagicBricks and HousingHigh volume, shared with competitors, mixed qualityA reply within minutes and a qualifying question about budget and timeline
Search for a locality and configurationFewer enquiries, much better fitLocality pages and project pages that answer price and approval questions
Meta ads with a lead formVery high volume, very low intentHard filtering and an outbound calling routine, not an inbox
Channel partners and brokersSite visits that convert wellSame-day registration, clear brokerage terms, project collateral they can forward
Google Business Profile and MapsWalk-ins at the site office and the corporate officeCorrect site office hours, photographs, reviews answered
Referrals from existing buyersThe cheapest and best enquiries a developer getsA referral scheme and a handover experience worth talking about
Hoardings, print and eventsBrand recall and project name searchesA page that ranks for the project name, and a number that is answered

The leak is almost never visibility

Most developers we meet do not have a traffic problem. They have a response problem. The enquiry arrives at eight in the evening from a portal, and the pre-sales team reaches it at eleven the next morning. By then the buyer has spoken to three other projects. Then a buyer who did visit the site is called twice and dropped, because the CRM says "not interested" when what the buyer actually said was "after Diwali".

The system that fixes this is simple and unglamorous. Every enquiry lands in one place with a source and a timestamp. One person owns the first call, with a target of ten minutes during working hours. Every conversation gets a next action with a date, including the ones that are months away. Site visit attendance is recorded and the no-shows are called again, because a booked visit that did not happen is still a live buyer.

For example, a mid-sized developer selling plotted development on the Mysore Road side of Bengaluru might receive an illustrative 400 enquiries a month across portals and Meta. Perhaps 60 of those are worth a site visit. Whether that developer books 15 visits or 40 from those 60 depends entirely on the calling discipline, not on the advertising. Those figures are an illustration of the shape of the funnel, not a benchmark.

What we do, and what we measure

On a real estate account these are not five separate jobs. Locality and project pages that rank and answer, portal and profile hygiene, and campaign creative where it is needed. Then the enquiry desk, the CRM stages that match how property is actually sold, and the follow-up sequences for buyers who go quiet. GullySales works from one office in Nagarbhavi, Bengaluru. The people who plan the campaign sit in the review on why site visits fell.

Reporting is on enquiries, response time, site visits booked, site visits attended and bookings, by source. Not impressions.

What to do next

Pick your slowest-selling project and check three things. Does its page appear when you search the project name. Is the RERA number visible on it. And how many minutes passed between the last ten enquiries arriving and somebody calling. That usually locates the problem within an hour. If you want it done properly and written down, book the free audit, a 90-minute call followed by a scored report on what to fix first.

Questions

Questions owners ask.

We already spend on 99acres and MagicBricks. Why do we need our own presence?
Because on a portal you appear beside every competing project and the enquiry is shared. Your own project pages and profile bring buyers who searched for you by name or by locality, and those buyers arrive with fewer comparisons already open.
Should each project have its own website?
A page or a microsite per project, on your own domain, rather than a separate website each time. Separate domains lose the trust your main site has built and are abandoned the moment the project sells out.
How do we handle enquiries that come through channel partners?
Register them the same day, in the same system as direct enquiries, with the partner's name on the record. Most disputes in real estate sales come from two people claiming the same buyer, and a timestamped record settles it before it becomes an argument.
Do NRI buyers behave differently?
Yes. They compare for longer, rely much more on video walkthroughs and documentation, and cannot visit the site, so the sales conversation happens over calls at odd hours. A project page with construction progress photographs dated by month matters more to them than to anyone else.

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