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Employer branding · Hospitality and food service

Your staff wear somebody else's badge, so nobody knows who employs them.

Employer branding for a facility management company is the odd task of being visible to people who work inside a client's building and see their own supervisor once a week.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

A facility supervisor reviewing deployment with housekeeping and maintenance staff at a client building

In one paragraph

Employer branding for a facility management company is the odd task of being visible to people who work inside a client's building and see their own supervisor once a week. GullySales writes the page, the gate notices and the referral message your existing staff forward.

Also written for

Facility management companies, Integrated facility services, Housekeeping companies.

What we do not do

We do not recruit, supply candidates or run payroll. We help candidates see the employer you already are.

Where this sits

For facility management companies

Where it usually goes wrong, and what we would do.

  • “An attendant tells people she works at the tech park, not for you”

    She wears the client's badge, eats in the client's canteen and is introduced by the client's name. Four years of good work build somebody else's reputation.

  • “Hiring happens at the gate and on WhatsApp”

    A housekeeping vacancy is filled by an existing attendant telling a neighbour. A careers page written for a laptop is not part of that conversation at all.

  • “The questions asked at home come before the ones asked at the interview”

    Which date does the salary come, is PF being deposited, and who do we ring if there is an accident on site. Answering those in plain Kannada or Hindi is unusual enough to be remembered.

  • “A contract handover is a mass rehire that nobody prepares for”

    When a site changes vendor, the same hundred people are asked to sign with a new employer overnight. Most of them have never read a word about either company.

What we do

What we deliver for facility management companies.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A careers page in the language the job is done in

    Roles, sites, shift patterns and the route from attendant to supervisor, in short sentences, published in the languages your sites run in.

    Result: A candidate reads it on a phone at the bus stop and understands the job.

  2. Gate-level hiring notices

    A printed notice for the site board and a card for WhatsApp, with the role, the location, the shift and one number that is answered.

    Result: Vacancies at a site are filled from the streets around it.

  3. The pay, PF and safety statement

    What your company commits to on the salary date, statutory deposits, uniform, equipment and what follows an accident, written for the family rather than for an auditor.

    Result: The question a wife asks at home has a printed answer.

  4. A referral message your staff will actually forward

    One short message with the role and the number, written so an attendant can send it to a cousin without editing a word of it.

    Result: Referrals arrive from the people who already know the work.

  5. Supervisor route stories

    Interviews with staff who moved from attendant or technician to supervisor, naming the years it took, the training and who backed them.

    Result: An eighteen-year-old sees a ladder rather than a dead end.

  6. A handover pack for transferred staff

    What you tell a hundred people at a site you have just taken over, on day one, about who employs them now and what does not change.

    Result: You keep the team that already knows the building.

How the result is measured

  • Applications received per open role
  • Careers page engagement and time on page
  • Candidate drop-off during the interview process
  • Referral hires as a share of total hires

Recorded as a baseline before work starts, so every later report has an honest comparison.

How it works

How the work runs for facility management companies

The work itself, in order. How an engagement starts, from your brief to a written scope, is set out on our method page.

  1. 1

    Talk to current employees

    We interview a cross-section of staff honestly, including some who might raise uncomfortable points.

  2. 2

    Find the genuine reasons to join

    We identify what is actually true and attractive about working there, rather than generic claims that could apply anywhere.

  3. 3

    Build the careers content

    The careers page, job post templates and employee stories are written from what staff actually said.

  4. 4

    Review the candidate experience

    We check what happens between application and offer, since branding cannot fix a process that loses candidates through delay.

  5. 5

    Hand over and refresh periodically

    Content is handed over for ongoing use and revisited periodically as the team and roles change.

Before you hire anyone

The first thing to do yourself.

Read your company the way a good candidate would, before you change anything.

  1. Search for your company name with the word jobs, and read the first page of results as a candidate would.
  2. Read your last ten reviews and list the points that appear more than once.
  3. Ask your three newest joiners why they said yes, and what almost stopped them.

Judge any provider

What to ask any agency or ghost-writer.

Useful whoever you choose, including us.

  • Will you work from what our people actually say, or from a template?
  • Do you do recruiting or supply candidates, or only the employer-brand work?
  • Who approves anything that speaks for our staff?
  • Which of our existing job pages and profiles will you change, and which will you leave alone?
  • What do you count as a result, and what will you not promise?

Where this fits

Three pieces of sales work, in this order.

GullySales builds every engagement from three pieces of sales work. This page is not one of them, but the same three steps apply to the business behind it.

  1. Step 1

    Sales audit

    Find where deals are being lost and what to fix first.

    Start here if you cannot say where orders are lost.

  2. Step 2

    Sales process design

    One written way to sell, from first enquiry to repeat order.

    Start here if every salesperson sells differently.

  3. Step 3

    Sales management

    A target, a review routine and someone who owns the number.

    Start here if the team has targets and no routine.

Tell us what you need Your brief is read before we call. Scope, fee and term in writing.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Do you supply manpower?
No, and we would be the wrong people to ask. GullySales does not recruit, does not hold a candidate database and does not process wages. The work here is writing: the careers page, the site notices and what your supervisor says at induction.
Our staff do not use job portals at all. What is the point of a page?
The page is not the channel, it is the answer. The channel is your own staff, the site noticeboard and WhatsApp, and all three need something to point at when a candidate asks what kind of company this is. If your sites are fully staffed and people stay, you do not need this.
Can you write that we are fully compliant on PF and ESI?
Only if your accounts team confirms it in writing first, and then in their sentence rather than ours. We are not auditors and will not certify your filings. Where there is any doubt the claim comes out, because a printed promise that turns out to be wrong is what a labour dispute is built on.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on what is being changed and how many of the people who matter see it. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever the work touches, such as your profiles, your website or your accounts, and time with the people who can answer our questions.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Hospitality and food service

Employer branding for the rest of the hospitality and food service.

Or start from employer branding.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.