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Employer branding · Banking and financial services

An engineer checks your outage history before they check your careers page.

A payments company or neobank hires engineers, risk and operations people who research an employer the way they would debug a system: app store reviews, status pages, funding news and whatever a former employee wrote.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

A bank branch manager and HR colleague reviewing staff records in a branch meeting area

In one paragraph

A payments company or neobank hires engineers, risk and operations people who research an employer the way they would debug a system: app store reviews, status pages, funding news and whatever a former employee wrote. GullySales writes a careers page that survives that reading.

Also written for

Fintech companies, Payment companies, Neobanks.

What we do not do

We do not recruit, supply candidates or run payroll. We help candidates see the employer you already are.

Where this sits

For fintech and payment companies

Where it usually goes wrong, and what we would do.

  • “Your candidate does due diligence and is good at it”

    Somebody joining a company that moves money reads the app store reviews, the status page and the last regulatory notice before the first call. A careers page that mentions none of it is filed as marketing.

  • “On-call for money at two in the morning”

    Settlement runs at night and the pager is real. Describing the rota, the escalation and how often it actually fires attracts a better engineer than any paragraph about culture.

  • “Compliance is either a cage or a problem, depending on how you write it”

    Risk, know-your-customer rules and the regulator's requirements are the interesting constraint in this work, and most careers pages hide them. The engineer who wants that problem is the one who stays.

  • “Everybody asks about runway and nobody has an agreed answer”

    After two years of layoff headlines the question comes in every loop, and each interviewer improvises. Write the answer once and let it be the same from the recruiter to the founder.

What we do

What we deliver for fintech and payment companies.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A careers page that says what you have been through

    The outage, the regulatory correction, the pivot, and what changed afterwards. Written plainly and cleared by your compliance and communications people before it appears.

    Result: Candidates arrive having read the bad part and not flinching at it.

  2. Engineering posts with the system in them

    The stack, the volume you actually run, the on-call rota, what a new engineer ships in the first month. Not a list of years of experience.

    Result: Applications from people who wanted this system rather than any job in fintech.

  3. Risk, compliance and operations posts written as real work

    Fraud analysts, know-your-customer operations and compliance roles described by the decisions the person owns and who they can overrule.

    Result: The team you find hardest to hire stops being advertised as back office.

  4. Engineer interviews, published

    Half an hour each with your own engineers about what they built and what broke. Approved by them, quoted as they said it.

    Result: Proof from people a candidate can look up on the internet afterwards.

  5. One answer to the money question

    What your interviewers say about funding, profitability and headcount plans, written once with your founder and used everywhere.

    Result: The question that ends offers stops producing four different answers.

  6. What is already being said about you

    We read the job review sites and the anonymous forums properly and list what the careers page and the interview loop should address. We do not post replies pretending to be employees.

    Result: You know what your candidate read last night before they walked in.

How the result is measured

  • Applications received per open role
  • Careers page engagement and time on page
  • Candidate drop-off during the interview process
  • Referral hires as a share of total hires

Recorded as a baseline before work starts, so every later report has an honest comparison.

How it works

How the work runs for fintech and payment companies

The work itself, in order. How an engagement starts, from your brief to a written scope, is set out on our method page.

  1. 1

    Talk to current employees

    We interview a cross-section of staff honestly, including some who might raise uncomfortable points.

  2. 2

    Find the genuine reasons to join

    We identify what is actually true and attractive about working there, rather than generic claims that could apply anywhere.

  3. 3

    Build the careers content

    The careers page, job post templates and employee stories are written from what staff actually said.

  4. 4

    Review the candidate experience

    We check what happens between application and offer, since branding cannot fix a process that loses candidates through delay.

  5. 5

    Hand over and refresh periodically

    Content is handed over for ongoing use and revisited periodically as the team and roles change.

Before you hire anyone

The first thing to do yourself.

Read your company the way a good candidate would, before you change anything.

  1. Search for your company name with the word jobs, and read the first page of results as a candidate would.
  2. Read your last ten reviews and list the points that appear more than once.
  3. Ask your three newest joiners why they said yes, and what almost stopped them.

Judge any provider

What to ask any agency or ghost-writer.

Useful whoever you choose, including us.

  • Will you work from what our people actually say, or from a template?
  • Do you do recruiting or supply candidates, or only the employer-brand work?
  • Who approves anything that speaks for our staff?
  • Which of our existing job pages and profiles will you change, and which will you leave alone?
  • What do you count as a result, and what will you not promise?

Where this fits

Three pieces of sales work, in this order.

GullySales builds every engagement from three pieces of sales work. This page is not one of them, but the same three steps apply to the business behind it.

  1. Step 1

    Sales audit

    Find where deals are being lost and what to fix first.

    Start here if you cannot say where orders are lost.

  2. Step 2

    Sales process design

    One written way to sell, from first enquiry to repeat order.

    Start here if every salesperson sells differently.

  3. Step 3

    Sales management

    A target, a review routine and someone who owns the number.

    Start here if the team has targets and no routine.

Tell us what you need Your brief is read before we call. Scope, fee and term in writing.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Can you get negative employee reviews taken down?
No, and we would not try. Anonymous reviews are not ours to remove and attempts to game them are spotted quickly in this industry. We read them, find the complaints that are true, and make the careers page and the interview process deal with those instead of pretending.
Do you recruit engineers?
No. GullySales writes content, not offers. We do not source candidates, run interviews or touch employment contracts and payroll, and on a page about a regulated business we work to your compliance team's approval.
Our consumer brand is strong. Why does the employer side need separate work?
Because somebody who likes your app knows nothing about the on-call rota or the risk team. The consumer brand gets a candidate to open the careers page and does nothing after that. If your engineers already refer friends without being asked, you probably do not need this yet.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on what is being changed and how many of the people who matter see it. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever the work touches, such as your profiles, your website or your accounts, and time with the people who can answer our questions.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Banking and financial services

Employer branding for the rest of the banking and financial services.

Or start from employer branding.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.