Neurology and neurosurgery hospitals · WhatsApp marketing
Answer the family on the app they already use, with one voice and one set of facts.
WhatsApp marketing for a neuro hospital is the use of a business number to receive enquiries, send reminders and share information with families. GullySales sets up the business account, the saved replies and the rules for what is never sent over the app.
Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.
What WhatsApp marketing means
WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.
Also for neurology and neurosurgery hospitals
Sales and marketing for neurology and neurosurgery hospitals, the overview.
Last updated 18 Oct 2026. Rules for this trade differ by state and professional body, and they change. We describe restrictions in general terms, so check the current position with your own council or adviser before you publish anything.
For neurology and neurosurgery hospitals
Where it usually goes wrong, and what we would do.
“Families already message before they call”
A relative of a patient in another state sends a message asking about beds, the doctor and costs. They expect a reply on the same app. A number that only rings loses them.
“Scans and reports travel over chat”
A family photographs an MRI report and sends it. Without a rule, anyone on the desk may open it on a personal phone. A business account with named users and a handling rule protects the patient.
“An emergency does not belong in a chat queue”
A message saying a parent cannot speak must be answered with the emergency number and the casualty instruction, not a booking link. The automated greeting should say this first.
“Broadcasts to patients can annoy”
A reminder to a patient due for review is welcome. A promotional blast to every contact is not, and may break the platform's rules. Send only what the person has agreed to receive.
What we do
What we deliver for neurology and neurosurgery hospitals.
Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.
A WhatsApp Business account set up properly
Profile, catalogue of departments and doctors, opening greeting and away message that points emergencies to the casualty number.
Result: The greeting tells a person in distress where to go first.
Saved replies for common questions
Written answers on consultation booking, second opinions, admission, stay and follow-up, approved by the hospital.
Result: Any desk member sends the same answer to the same question.
A scan and report handling rule
Which numbers receive scans, who may open them and how they are moved into the hospital record.
Result: Reports reach the record and are not left on personal phones.
Consent-based reminders
Appointment and review reminders sent only to those who agreed, with a way to stop them.
Result: Each contact has a recorded consent.
A routing rule to the right person
Messages sorted to the emergency desk, the consultation desk or the referral coordinator.
Result: Each message has an owner by the time the first reply goes.
How the result is measured
- Messages delivered
- Reply rate
- Enquiries from WhatsApp
Recorded as a baseline before work starts, so every later report has an honest comparison.
Who it is for
This is written for these neurology and neurosurgery hospitals.
- Neuro hospitals with a stroke unit and thrombolysis capability
- Neurosurgery centres focused on brain tumour and aneurysm
- Spine surgery hospitals with a neuro and orthopaedic team
- Epilepsy, movement disorder and memory clinics inside a hospital
- Neuro intensive care and trauma centres that take head injuries
- Neuro rehabilitation units for stroke and spinal injury recovery
- Multispeciality hospitals with a neurosciences department
- Neuro hospitals drawing referral patients from other districts and states
How it works
From your first message to the first report.
No open-ended retainer. Every step gives you something in writing.
First
Your brief
You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.
After the brief
A conversation and a written scope
We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.
Before work starts
Baseline recorded
The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.
After the baseline
The first fix goes live
The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.
As agreed
Report against the baseline
What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.
At renewal
Renew on the numbers
The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.
How the whatsapp marketing work runs
- 1
Understand current WhatsApp use
We review how customers currently message you and how consistently, if at all, it is answered.
- 2
Audit common questions
We identify the questions that come up repeatedly, which decide what should be automated first.
- 3
Set up automation and templates
An automated first response and quick reply templates are built for the most common needs.
- 4
Connect to the CRM
Conversations are linked to customer records so context carries over between team members.
- 5
Measure and optimise
We track response time and conversion, refining automated responses based on what customers actually ask.
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every later report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No guarantees we cannot keep
The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
Your brief
Tell us what you need, and we will read it before we call.
Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
Can we send health tips to all patients?
Should the doctors use their own WhatsApp?
How much does it cost?
How long is the contract?
How soon will we see results?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
More for neurology and neurosurgery hospitals
Everything else we would do for you.
Or start from the overview: sales and marketing for neurology and neurosurgery hospitals.
Your next practical step
Tell us what you are trying to grow, and we will read it before we call.
Eight short steps, mostly taps. Skip anything you would rather answer on the call.