Neurology clinics · CRM
Keep every enquiry, referral and review date in one place the desk actually opens.
A CRM for a neurology clinic is a simple record of who enquired, who came, who referred them and when each long-term patient is due back. GullySales works on setting up the fields, the stages and the habits so the desk uses it, and on keeping patient information limited to what is needed.
Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.
What CRM means
A CRM is the record where every enquiry, call and quote is kept against a customer, replacing separate notebooks, spreadsheets and memory. GullySales sets up or cleans an existing CRM and reports from it by enquiry outcome rather than by activity logged.
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For neurology clinics
Where it usually goes wrong, and what we would do.
“The notebook holds the review dates, and the notebook has one reader”
Long-term patients on anti-seizure or Parkinson's medicine need review dates remembered. When the desk keeps them in a diary or a memory, a change of staff means a lapse nobody notices until the next crisis.
“A referral without a record is a relationship lost”
A physician sends a patient and hears nothing. The record needs the referrer's name, the date and whether a note was sent back, or the clinic cannot tell which doctors to thank and which have gone quiet.
“Clinical detail does not belong in a sales tool”
A marketing record needs a name, a number, the source and the stage. It does not need scans, diagnoses or test results. Keeping those in the clinic's medical records and out of the CRM is safer and keeps the tool simple.
“A tool nobody opens is worse than a diary”
A heavy system with a long list of fields is abandoned by the second week. The record should be a few fields, filled in at the desk during the call, with a reminder that shows what is due today.
What we do
What we deliver for neurology clinics.
Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.
A short enquiry record
Name, number, source, the condition in the family's words, the stage and the next action, with no clinical detail.
Result: Every enquiry has an owner and a next step.
Stages that match a neurology clinic
Enquiry, first consultation booked, tests done, review due and review kept, set out with the desk.
Result: You can see where families stop.
A referrer register
Each referring doctor, the patients sent, the date and whether a note went back.
Result: You know which doctors refer and which need a call.
Review-due lists
A daily list of long-term patients whose review date has come, for those who agreed to be contacted.
Result: The desk starts the day with the patients to reach.
Access and consent settings
Who on the team sees what, and a record that a patient agreed to be contacted before any reminder is sent.
Result: Access is limited and consent is on file.
How the result is measured
- Enquiries logged in the CRM
- Data completeness
- Reports generated from CRM data
Recorded as a baseline before work starts, so every later report has an honest comparison.
Who it is for
This is written for these neurology clinics.
- Consultant neurologists with their own clinic
- Neurology and neurosurgery practices
- Epilepsy clinics
- Headache and migraine clinics
- Movement disorder and Parkinson's clinics
- Stroke rehabilitation follow-up clinics
- Paediatric neurology clinics
- Memory and dementia clinics
How it works
From your first message to the first report.
No open-ended retainer. Every step gives you something in writing.
First
Your brief
You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.
After the brief
A conversation and a written scope
We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.
Before work starts
Baseline recorded
The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.
After the baseline
The first fix goes live
The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.
As agreed
Report against the baseline
What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.
At renewal
Renew on the numbers
The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.
How the CRM work runs
- 1
Map the sales process
We record how a deal actually moves from enquiry to close in your business today.
- 2
Configure stages and fields
The CRM's pipeline and fields are built to match that process exactly, not a generic template.
- 3
Set up automations
Reminders, assignment rules and follow-up triggers are configured so routine steps happen without manual effort.
- 4
Test with real deals
We run the configuration against actual current deals to catch gaps before the whole team relies on it.
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every later report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No guarantees we cannot keep
The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
Your brief
Tell us what you need, and we will read it before we call.
Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
Which CRM should a neurology clinic use?
Do you see our patient records?
Can the CRM send messages by itself?
How much does it cost?
How long is the contract?
How soon will we see results?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
More for neurology clinics
Everything else we would do for you.
Closest to this: leads and follow-up
Also for neurology clinics
Or start from the overview: sales and marketing for neurology clinics.
Your next practical step
Tell us what you are trying to grow, and we will read it before we call.
Eight short steps, mostly taps. Skip anything you would rather answer on the call.