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Neurology clinics · WhatsApp marketing

Answer families on the app they already use, with care for what a message may say.

WhatsApp marketing for a neurology clinic means using a business number to take enquiries, send test instructions and remind consenting patients of reviews. GullySales works on the profile, the saved replies, the consent record and the rules for what the clinic never sends.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of doctors and general clinics at work in India

What WhatsApp marketing means

WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.

Last updated 18 Oct 2026. Rules for this trade differ by state and professional body, and they change. We describe restrictions in general terms, so check the current position with your own council or adviser before you publish anything.

For neurology clinics

Where it usually goes wrong, and what we would do.

  • “Families already send reports on WhatsApp”

    A daughter photographs the old MRI report and sends it before asking for an appointment. A clinic that has a business number, a clear greeting and someone to read the picture gets the booking. A clinic that does not loses the family to the next number saved.

  • “An episode described in a message is not a booking”

    A caregiver writes that the patient is having a fit or has lost the use of one arm. The first answer must send them to casualty, not to the diary. A saved reply for this case protects the family and the clinic.

  • “Broadcasting to the whole list is a mistake”

    A message about migraine sent to a person with Parkinson's, or to a family who never agreed to hear from the clinic, annoys and exposes the clinic. Lists are split by condition and by consent.

  • “One phone shared by the whole desk loses messages”

    When the number lives on a single handset, messages vanish when that person is on leave. A business account with labels and more than one logged-in device keeps the thread with the clinic.

What we do

What we deliver for neurology clinics.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A business profile with the clinic's details

    Name, address, hours, the conditions and tests listed and a greeting message that says when a person will reply.

    Result: A family opening the chat sees a clinic, not a stranger's number.

  2. Saved replies for the common questions

    Replies for booking, what to bring, how an EEG or nerve test works and where to park, plus the emergency reply.

    Result: Every family gets the same careful answer.

  3. Labels for stage and condition

    Chats tagged enquiry, booked, test pending and review due, so the desk can see where each family stands.

    Result: The desk finds any conversation by its stage.

  4. Consent and opt-out records

    A note of who agreed to messages and a plain way to stop them, kept apart from any clinical record.

    Result: You can show who agreed to be contacted.

  5. Reminder templates the doctor approves

    Short messages for a review date or a test appointment, with no medical advice, sent only to consenting patients.

    Result: Reminders match what the doctor has approved.

How the result is measured

  • Messages delivered
  • Reply rate
  • Enquiries from WhatsApp

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for these neurology clinics.

  • Consultant neurologists with their own clinic
  • Neurology and neurosurgery practices
  • Epilepsy clinics
  • Headache and migraine clinics
  • Movement disorder and Parkinson's clinics
  • Stroke rehabilitation follow-up clinics
  • Paediatric neurology clinics
  • Memory and dementia clinics

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the whatsapp marketing work runs

  1. 1

    Understand current WhatsApp use

    We review how customers currently message you and how consistently, if at all, it is answered.

  2. 2

    Audit common questions

    We identify the questions that come up repeatedly, which decide what should be automated first.

  3. 3

    Set up automation and templates

    An automated first response and quick reply templates are built for the most common needs.

  4. 4

    Connect to the CRM

    Conversations are linked to customer records so context carries over between team members.

  5. 5

    Measure and optimise

    We track response time and conversion, refining automated responses based on what customers actually ask.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Can we send health tips to all our contacts?
Not to people who did not agree. Send only to those who opted in, and keep the content to information your doctor has approved. Check the platform's current rules and your adviser's guidance on health advertising.
Should the doctor reply on WhatsApp personally?
That is the doctor's decision. A reply from the desk with an appointment is enough, and clinical advice by chat carries risk. Telemedicine guidelines apply to remote care, so confirm them with your adviser.
Do you handle the patient's reports sent on chat?
No. The desk receives them and files them in your own record. GullySales sees none of it, only counts of enquiries and bookings that you choose to share.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.