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GullySales

Painting contractors · CRM

Write down the date you painted it and the year it comes round again.

A CRM for a painting contractor is the job record: the address, the area measured, the brand and product used, what was charged, and the date the work finished. That last date is when the next job is due. GullySales sets up the record and the reminders that come out of it.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of painting contractors at work in India

What CRM means

A CRM is the record where every enquiry, call and quote is kept against a customer, replacing separate notebooks, spreadsheets and memory. GullySales sets up or cleans an existing CRM and reports from it by enquiry outcome rather than by activity logged.

Last updated 5 Oct 2026.

For painting contractors

Where it usually goes wrong, and what we would do.

  • “The finish date is the most valuable field you have”

    Interior and exterior repaints come round on a cycle counted in years. A contractor who wrote down the date and the product can ring first. One who did not waits to be searched for.

  • “A society is a record with a committee attached”

    The secretary who signed your contract will be replaced. Record the society, the wing, the areas painted and the office bearers, so a change at the annual meeting does not cost you the building.

  • “The quotes you lost are a list worth keeping”

    Most contractors record the jobs they won and throw away the rest. Those addresses still need painting, and the contractor who beat you may well have finished late.

What we do

What we deliver for painting contractors.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A job record with area, product and finish date

    One row per job holding the address, the measured area, the brand and product line, the coats, the amount charged and the date it finished.

    Result: You know what was painted, with what, and when.

  2. A quote register that keeps the losses

    Every quote logged with the address, the value, the decision and the reason, including the ones that went to somebody else.

    Result: A lost quote becomes a call next season instead of a dead end.

  3. Society and builder records with the committee in them

    The building, the blocks, the areas covered, the contract dates and the names of the current office bearers.

    Result: A change of secretary does not cost you the building.

  4. Repaint dates set from the finish date

    A reminder placed against each completed job for when that surface is due again, separately for interior, exterior and waterproofing.

    Result: You call before the homeowner starts searching.

  5. Photographs filed against the address

    Before and after shots stored with the job record instead of sitting in a supervisor's camera roll until the phone is changed.

    Result: You can show a homeowner a job on their own street.

  6. Enquiry source recorded on every job

    Whether it came from search, a dealer, a society, a builder or a past customer, entered when the enquiry first arrives.

    Result: You can tell which source is actually worth the effort.

How the result is measured

  • Enquiries logged in the CRM
  • Data completeness
  • Reports generated from CRM data

Recorded as a baseline before work starts, so every later report has an honest comparison.

What to record, and when

What a painting contractor should record about every site visit and quote, and whether software is needed yet.

Area measured, and how
Write down whether you quoted on carpet area or wall area, and the figure. Many arguments at the final bill come from two people measuring differently.
Surface condition at the visit
Note damp patches, cracks, peeling old paint and whether waterproofing was advised and accepted. If damp returns later, the record shows what you saw and what you said.
Shade codes and tin brands
Hold the brand, product line and shade code for each room. When the customer asks for the same wall colour for a touch-up, nobody has to remember which tin it was.
Payment stages with dates
Log advance, mid-job and final payments with dates and mode. A job that is finished but not fully paid is easy to forget when the next site starts.
Visits with no quote sent
List every site visit where no quote went out. It is the easiest job to lose, and the list can be cleared on a Saturday afternoon by phone.
Do you need software yet?
A sheet is enough for a contractor with one or two crews and a short job list. Software begins to pay when you handle several societies or builders at once, or when a supervisor must update jobs from the site.

Who it is for

This is written for these painting contractors.

  • Independent house painting contractors
  • Interior and exterior painting specialists
  • Commercial and office painting contractors
  • Waterproofing and painting combined services
  • Painting contractors working with builders
  • Texture and decorative painting specialists
  • Industrial and factory painting contractors
  • Painting franchises and branded dealer networks

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the CRM work runs

  1. 1

    Map the sales process

    We record how a deal actually moves from enquiry to close in your business today.

  2. 2

    Configure stages and fields

    The CRM's pipeline and fields are built to match that process exactly, not a generic template.

  3. 3

    Set up automations

    Reminders, assignment rules and follow-up triggers are configured so routine steps happen without manual effort.

  4. 4

    Test with real deals

    We run the configuration against actual current deals to catch gaps before the whole team relies on it.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Do we need software for this?
Not at the start. A shared sheet on a phone, one row per job, does the work. Move to proper software when several crews are running and nobody can say which supervisor owns which quote.
Who fills it in when everybody is on site?
The person who writes the quote, while they are writing it. Filled in later from memory, the area and the product come out wrong, and a repaint reminder built on wrong data is worse than none.
Can photos of the walls go into the record?
Yes, and they help. Photograph each wall before and after, name the file with the address and date, and link the folder in the job record. Keep customers' photos off public pages unless they agree to it.
How do we record a customer who calls again after a few years?
Search by phone number first so the old job opens. Add the new visit under the same customer, not as a new person. That keeps the finish date, the product and the earlier quote in one history, and the old shade code on hand.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.