Pet daycare services · CRM
Keep every dog, owner and pack in one place instead of in three chat threads.
A CRM for a pet daycare is a single record of each owner, their dog, their trial day, their pack and the date it ends. GullySales works on setting that record up in a tool your staff will use, and on the fields that matter to a daycare.
Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.
What CRM means
A CRM is the record where every enquiry, call and quote is kept against a customer, replacing separate notebooks, spreadsheets and memory. GullySales sets up or cleans an existing CRM and reports from it by enquiry outcome rather than by activity logged.
Last updated 18 Oct 2026.
For pet daycare services
Where it usually goes wrong, and what we would do.
“The dog is the record, and the owner is attached to it”
A daycare knows its customers by the dog's name. A CRM that stores only the owner's name leaves the staff asking which dog, what breed and which group. The dog's profile should come first on the screen.
“Vaccination dates expire quietly”
An owner who brought a certificate on the first day will have a due date later on. Without a field and a reminder, the date is noticed only when a vet's note is asked for at the gate.
“The pack end date drives the revenue”
A pack is a number of days against a month. If nobody sees how many are left, the owner discovers it on the last day and the renewal conversation is rushed or missed.
“A chat thread is not a record”
When the owner's history lives in one staff member's phone, a holiday or a resignation takes it away. Putting trial notes, preferences and issues into a shared record makes the daycare, not the person, the keeper of the relationship.
What we do
What we deliver for pet daycare services.
Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.
A dog and owner record layout
Fields for the dog's name, breed, age, temperament note, group, shots and the owner's contact and pickup area.
Result: Any attendant can open a profile and see the dog.
Stages from enquiry to renewal
Enquiry, trial day, pack bought, active, renewal due, lapsed, each with who moves it forward.
Result: Every owner sits at a stage that someone is looking after.
Vaccination date reminders
A field and an alert for the due date of each dog's shots.
Result: Expired certificates are noticed before the gate.
Pack balance on each profile
Days bought, days used and the end date, visible to the team without asking the owner.
Result: A renewal message is sent with the right numbers.
A simple import of existing contacts
Current owners and dogs moved from notebooks and chat lists into the new record.
Result: One list holds every owner you have.
How the result is measured
- Enquiries logged in the CRM
- Data completeness
- Reports generated from CRM data
Recorded as a baseline before work starts, so every later report has an honest comparison.
Who it is for
This is written for these pet daycare services.
- Neighbourhood daycares in apartment-heavy localities
- Daycares near IT parks and business districts
- Daycare run from a grooming salon or pet shop
- Small-dog and puppy-only daycares
- Daycare with an outdoor play space on city outskirts
- Daycare offering pickup and drop vans
- Part-time daycare for dogs of remote workers
- Daycares for cats and small animals
How it works
From your first message to the first report.
No open-ended retainer. Every step gives you something in writing.
First
Your brief
You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.
After the brief
A conversation and a written scope
We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.
Before work starts
Baseline recorded
The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.
After the baseline
The first fix goes live
The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.
As agreed
Report against the baseline
What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.
At renewal
Renew on the numbers
The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.
How the CRM work runs
- 1
Map the sales process
We record how a deal actually moves from enquiry to close in your business today.
- 2
Configure stages and fields
The CRM's pipeline and fields are built to match that process exactly, not a generic template.
- 3
Set up automations
Reminders, assignment rules and follow-up triggers are configured so routine steps happen without manual effort.
- 4
Test with real deals
We run the configuration against actual current deals to catch gaps before the whole team relies on it.
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every later report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No guarantees we cannot keep
The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
Your brief
Tell us what you need, and we will read it before we call.
Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
Which CRM suits a small pet daycare?
Do we need to store the dog's medical details?
Can a CRM replace the booking sheet?
How much does it cost?
How long is the contract?
How soon will we see results?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
More for pet daycare services
Everything else we would do for you.
Closest to this: leads and follow-up
Also for pet daycare services
Or start from the overview: sales and marketing for pet daycare services.
Your next practical step
Tell us what you are trying to grow, and we will read it before we call.
Eight short steps, mostly taps. Skip anything you would rather answer on the call.