Water and fire damage restoration companies · Lead generation
Most of your work comes from a plumber, and nobody writes the plumber's name down.
Lead generation for a restoration company means two things: being visible in the hour after a pipe bursts, and being the name a plumber or an agent gives out. GullySales builds the partner list, writes the intake, and records where every loss came from.
Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

What lead generation means
Lead generation is the combined work of every channel that brings in a new enquiry, whether from search, adverts, referrals or a stall at an exhibition. GullySales runs these channels together and reports the number of enquiries each one produced, not the activity behind it.
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Sales and marketing for water and fire damage restoration companies, the overview.
Last updated 5 Oct 2026.
For water and fire damage restoration companies
Where it usually goes wrong, and what we would do.
“The person standing in the water is not the homeowner”
A plumber who finds three burst pipes in a freeze week decides on the spot where all three go. The plumber rings whoever answered last time.
“An intake call has about forty seconds”
Category and class matter, and so does whether a truck can leave now. Take the address, the source, the carrier, then dispatch.
“Property managers flood twice a year”
The same building calls again in the spring. One priority agreement and a named contact is worth more than a dozen first-time homeowners.
What we do
What we deliver for water and fire damage restoration companies.
Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.
Every referral source written down by name
Plumbers, roofers, agents, property managers and adjusters, with what each one sent, who owns the relationship, and when they last heard from you.
Result: A partner going quiet becomes visible in a month.
An intake script for the first forty seconds
Address, cause, when it started, whether the water is still running, which carrier, and whether anybody has already been out to look.
Result: The dispatcher has what a crew needs before hanging up.
Priority agreements for the buildings that flood
A written arrangement with apartment managers, HOA boards and facility teams naming your response time and one contact for every property.
Result: The building that flooded last winter rings you first.
A route and a reason for your marketing rep
A month of visits planned by territory, with the leave-behind and the continuing education offer, instead of whoever happens to be near at lunchtime.
Result: Your rep stops visiting the same five plumbers.
Reconstruction asked for on day three
A written step in the job where the homeowner is asked about the rebuild while the air movers still run, with a scope and photographs prepared.
Result: The margin stays in the company that dried the house.
Every loss tagged to where it came from
Emergency search, paid advertisement, plumber, agent, property manager, carrier programme or a past customer, recorded before the job file is opened.
Result: You feed the source that actually pays.
How the result is measured
- Enquiries generated
- Cost per enquiry
- Enquiries by source
Recorded as a baseline before work starts, so every later report has an honest comparison.
Where enquiries come from
Where a water or fire loss call comes from, and what the intake sheet should capture for each.
- A plumber or roofer on site
- Record the tradesman's name and company on the job file at intake, not afterwards. When the job closes, tell them it closed. Silence after a referral is how partners drift away.
- A property manager or building engineer
- Note the building, the person with authority to approve work and whether a priority agreement exists. A repeat building should show up as a repeat, not as a new customer.
- An insurance agent or adjuster
- Log the agent's office, the carrier and the claim number if there is one. Agents refer when they trust you to treat their client well, so record how each one went.
- A homeowner calling the emergency line
- Ask where they found the number before dispatch, and write it down. The caller who saw the truck, the Maps listing or a fridge magnet are different sources with different costs.
- A carrier or third-party administrator assignment
- Log the programme, the claim number and the response clock. These are not your own leads, so keep them in a separate column or your referral numbers will look weaker than they are.
- A past customer or neighbour
- A repeat caller or a neighbour of a recent job is the cheapest source. Record the old job number against the new one so the connection is visible at year end.
Who it is for
This is written for these water and fire damage restoration companies.
- Water mitigation companies working residential losses
- Fire and smoke damage restoration companies
- Mould remediation specialists
- Contents cleaning and pack-out operations
- Restoration companies holding a general contractor licence for the rebuild
- Independents competing with national franchises
- Franchise owners who need local work beyond the brand's leads
- Commercial large-loss and multi-family restoration teams
- Biohazard and trauma scene cleaning companies
How it works
From your first message to the first report.
No open-ended retainer. Every step gives you something in writing.
First
Your brief
You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.
After the brief
A conversation and a written scope
We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.
Before work starts
Baseline recorded
The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.
After the baseline
The first fix goes live
The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.
As agreed
Report against the baseline
What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.
At renewal
Renew on the numbers
The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.
How the lead generation work runs
- 1
Understand your capacity
We agree how many enquiries your sales team can actually handle well, so the system is not built to overwhelm it.
- 2
Audit current sources
We check what already brings in enquiries today, even informally, before adding anything new.
- 3
Strategise the channel mix
Content, search and paid channels are chosen based on where your buyers already look.
- 4
Implement capture and follow-up
Pages, forms and a follow-up process are built and connected end to end.
- 5
Measure and optimise
We track enquiry volume and quality and adjust the channel mix to match.
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every later report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No guarantees we cannot keep
The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.
Hours that fit your day, agreed up front
Which hours we overlap with yours is settled before any work starts, so you know when a reply is coming and when it is not.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
Your brief
Tell us what you need, and we will read it before we call.
Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
How do we stop referral partners drifting away?
Are carrier and third-party administrator programmes worth chasing?
Should we pay for shared leads from a lead-selling website?
What counts as a qualified loss call?
How much does it cost?
How long is the contract?
How soon will we see results?
Who will actually do the work?
What do you need from us?
More for water and fire damage restoration companies
Everything else we would do for you.
Closest to this: leads and follow-up
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Or start from the overview: sales and marketing for water and fire damage restoration companies.
Your next practical step
Tell us what you are trying to grow, and we will read it before we call.
Eight short steps, mostly taps. Skip anything you would rather answer on the call.