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Granite, marble and stone processors · WhatsApp marketing

Move the rate, the slab photograph and the sample plan into one chat.

WhatsApp marketing for a stone processor means using the chat that dealers, contractors and designers already open to send slab photographs, confirm lots and keep a quotation moving. GullySales works on the business profile, the catalogue, the message templates and the way each chat is recorded.

Tell us what you needor call +91 80958 58589

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

A supervisor shows granite and marble slabs to an architect

What WhatsApp marketing means

WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.

Also for granite, marble and stone processors

Sales and marketing for granite, marble and stone processors, the overview.

Last updated 11 Oct 2026.

For granite, marble and stone processors

Where it usually goes wrong, and what we would do.

  • “The stone is chosen in a photograph sent on a phone”

    A contractor forwards the slab picture to the owner, who forwards it to the architect. The picture that travels is the one you sent, so its quality, the lot name written on the image and the date decide whether the stone survives the forwarding.

  • “One number, many salesmen, no shared record”

    Enquiries land on the owner's phone, the yard manager's phone and a salesman's phone. The same buyer is quoted two different rates, and nobody can say who last spoke to them. A business number with shared access ends that.

  • “A rate sent without a lot or a size invites a haggle”

    A bare rate per square foot on a chat is compared with every other rate the buyer holds. Sending the rate with the lot, finish, thickness and a slab photograph keeps the talk on the stone rather than on the number.

  • “Dealers want updates, not a flood of forwards”

    A dealer wants to hear when a fresh lot or finish arrives. A broadcast with every offer and festival greeting is muted. A short list of dealers who asked for lot updates will read the message.

What we do

What we deliver for granite, marble and stone processors.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A business profile and catalogue

    A WhatsApp Business profile with the unit's name, address, map link and a catalogue listing each stone and finish with sizes and photographs.

    Result: A new contact sees what you make before the first reply.

  2. Lot-photograph message format

    A standard message with the lot name, size, thickness, finish and a dry and wet photograph, so every salesman sends the same information.

    Result: Each photograph travels with the facts that belong to it.

  3. Quick replies for common questions

    Saved replies for sample requests, delivery areas, minimum quantity and a request for the yard address, written in the languages your buyers use.

    Result: Standard questions are answered the same way by everyone.

  4. Labels that mirror the quotation stages

    Chat labels for new enquiry, sample sent, quotation sent, lot on hold and order confirmed, matched to the stages in your enquiry sheet.

    Result: A glance at the chat list shows where each buyer stands.

  5. A permission-based dealer list

    A list of dealers and designers who asked to hear about new lots, with a note of when they agreed and an easy way to stop.

    Result: Updates reach people who want them.

  6. A chat-to-record habit

    A rule that each new chat is logged in the enquiry sheet with the buyer's role, the stone asked for and the next action.

    Result: No enquiry lives only on one person's phone.

How the result is measured

  • Messages delivered
  • Reply rate
  • Enquiries from WhatsApp

Recorded as a baseline before work starts, so every later report has an honest comparison.

Read the full WhatsApp marketing and automation page

Who it is for

This is written for these granite, marble and stone processors.

  • Granite slab and tile processors
  • Marble processors and cutters
  • Kota stone, sandstone and limestone producers
  • Quartz and engineered stone fabricators
  • Countertop, kitchen and vanity fabricators
  • Monument, memorial and temple stone workshops
  • Stone craft, statue and carving units
  • Cobble, paving and garden stone suppliers
  • Block traders and quarry-linked processors
  • Export-oriented stone processors

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the whatsapp marketing work runs

  1. 1

    Understand current WhatsApp use

    We review how customers currently message you and how consistently, if at all, it is answered.

  2. 2

    Audit common questions

    We identify the questions that come up repeatedly, which decide what should be automated first.

  3. 3

    Set up automation and templates

    An automated first response and quick reply templates are built for the most common needs.

  4. 4

    Connect to the CRM

    Conversations are linked to customer records so context carries over between team members.

  5. 5

    Measure and optimise

    We track response time and conversion, refining automated responses based on what customers actually ask.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

Tell us what you needor call +91 80958 58589

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Tell us what you need
Do we need the WhatsApp Business API or is the Business app enough?
For a unit with a few salesmen, the Business app with a shared device or linked devices is a sensible start. Consider the API when you need many users on one number or automated messages. Check the platform's current rules and costs.
Can we send broadcast messages to all our contacts?
Send only to people who have agreed to hear from you, and keep messages relevant, such as a new lot or finish. Unwanted bulk messages get your number reported. Check the platform's current rules before any broadcast.
Should the owner's personal number be the business number?
No. Use a separate business number that the team can share, so enquiries stay with the unit when a person leaves. Keep the owner's personal chats private and move trade chats to the business number.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

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Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.

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