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Granite processors · WhatsApp marketing

Answer a rate request on WhatsApp from one current sheet, with clear photographs.

WhatsApp marketing for a granite processor means using the app where fabricators and dealers already ask for rates, to share photographs, stock and quotes in an organised way. GullySales builds the reply set, the catalogue and the broadcast routine around your stock.

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Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

A supervisor shows granite and marble slabs to an architect

What WhatsApp marketing means

WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.

Also for granite processors

Sales and marketing for granite processors, the overview.

Last updated 18 Oct 2026.

For granite processors

Where it usually goes wrong, and what we would do.

  • “The first message is a photo request and a rate request”

    A buyer writes which granite, what size and the rate. The yard that replies with a clear polished photo, the thickness and a dated rate in one message keeps the buyer. A reply two hours later with a blurred picture loses the conversation.

  • “Photographs sent from a personal phone vanish”

    When the supervisor leaves, the photographs leave with the handset. A shared catalogue, with colours and lots stored in order, lets anyone in the office send the right picture.

  • “Broadcast lists can annoy as easily as help”

    Sending every dealer every message makes them mute you. Lists grouped by buyer type and colour interest, with permission to message, give each person only what concerns them. Check the platform’s current rules on business messaging.

  • “Voice notes and photos from the yard are accepted here”

    Buyers in this trade are comfortable with a short voice note and a photograph. The skill is turning that informal style into a record, so what was said and quoted is noted after the chat.

What we do

What we deliver for granite processors.

The work available for this need. We agree the deliverables and responsibilities for your engagement in writing.

  1. Business account set-up

    A business profile with name, address, hours, catalogue and quick replies filled in.

    Result: A buyer sees a proper business profile when they write.

  2. Colour catalogue

    A catalogue of colours and finishes with polished photographs, ready to send or share.

    Result: The office can send a colour’s photographs in a few taps.

  3. Quick replies for rate and stock

    Saved replies for rate requests, stock questions and lot details, with fields to fill.

    Result: A rate reply goes out in a consistent format.

  4. Buyer lists by type

    Broadcast lists grouped by fabricator, dealer, builder and importer, with permission recorded.

    Result: Each list holds only people who agreed to receive messages.

  5. Chat-to-record routine

    A habit of noting each important chat in the enquiry sheet after it ends.

    Result: Quotes given on chat appear in the record.

How the result is measured

  • Messages delivered
  • Reply rate
  • Enquiries from WhatsApp

Recorded as a baseline before work starts, so every later report has an honest comparison.

Read the full WhatsApp marketing and automation page

What to capture or send

The first message is a photograph and a rate request, so prepare for both.

Colour photograph in daylight
Keep current photographs of each polished lot, named and numbered. A rate request arrives with a colour name and needs a picture in return.
Rate for size, finish and quantity
A saved reply that asks for these three before quoting. It stops a loose rate from being quoted and later disputed.
Stock status of a colour
A reply that states what is in hand and what is on the line. A fabricator with a job needs to know if the colour can arrive.
Yard location and visit time
A pin, the gate description and the hours. Buyers want to see the lot before ordering, and a clear route gets them there.
Dealer stock notice
A message to dealers who agreed to receive notices, naming the new colour or lot. It reaches resellers without sending forwards to everyone.

Who it is for

This is written for these granite processors.

  • Granite slab and tile processors working from quarried blocks
  • Polished granite exporters shipping by container
  • Cut-to-size units supplying kitchen countertop fabricators
  • Processors supplying builders with flooring and cladding for projects
  • Granite dealers who also run a small polishing line
  • Monument and memorial stone workshops that buy from processors
  • Processors serving tile dealers and showrooms in one state
  • Gang saw and cutting units selling rough-cut slabs to polishers

Not for

It is not the right fit if.

  • All the photographs are on one personal phone, and a business profile would have nothing to send from the yard.
  • You have not asked the dealers on your list whether they want messages, so a notice would be unwelcome.

Before you decide

Agree the work. Know how to judge it.

WhatsApp marketing for granite processors: use these checks to prepare, choose the scope, and review what changes.

Bring the right evidence

Describe how the contact list was collected, what people asked to receive, and which messages are currently sent. Include opt-outs and replies when reviewing campaign performance.

Make the scope clear

Agree the audience, message purpose, sending system, and response owner. Separate promotional communication from order or service updates, and check current platform requirements before launch.

Check the work in use

Test the message with a small appropriate audience before wider use. Check links, reply handling, opt-outs, and whether the response leads to a relevant conversation or order.

Know when to change course

Do not use an unexplained contact list as a shortcut to demand. If recipients do not expect the message, resolve the permission and relevance questions before sending.

These are discussion points, not a fixed package. GullySales confirms the deliverables, responsibilities, fee, and term in writing after reading your brief and speaking with you.

How it works

How the whatsapp marketing work runs

The work itself, in order. How an engagement starts, from your brief to a written scope, is set out on our method page.

  1. 1

    Conversation review and priorities

    You share relevant chats and explain where enquiries stall. We agree which questions belong in the first scope and record the available baseline before changes begin.

  2. 2

    App or API decision

    We compare your reply needs with the current setup. You approve the route, including any separate API setup work, before committing to provider costs.

  3. 3

    Contact and content approval

    Your team confirms which contacts have permission and approves the replies. Clinics and other regulated organisations arrange their own compliance review before messages are used.

  4. 4

    Routing and record agreement

    The person responsible for sales confirms ownership rules and required CRM fields. We identify any wider CRM work that needs a separate scope.

  5. 5

    Testing and release approval

    Test conversations check the reply path and human takeover. You approve release after reviewing the messages and sample records.

  6. 6

    Outcome review and changes

    We review unanswered questions and recorded outcomes against the baseline at the agreed reporting points. Changes to replies or routing return to your nominated approver.

Where this fits

Three pieces of sales work, in this order.

This work sits inside sales process design, at stage 0, foundation. The audit comes before it, and sales management keeps it running.

  1. Step 1

    Sales audit

    Find where deals are being lost and what to fix first.

    Start here if you cannot say where orders are lost.

  2. Step 2 · you are here

    Sales process design

    One written way to sell, from first enquiry to repeat order.

    Start here if every salesperson sells differently.

  3. Step 3

    Sales management

    A target, a review routine and someone who owns the number.

    Start here if the team has targets and no routine.

Tell us what you need Your brief is read before we call. Scope, fee and term in writing.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Tell us what you need
Can I send bulk promotional messages?
Only to people who have agreed to receive them, and within the platform’s current rules. We set up lists with permission recorded and keep messages to what is useful, such as stock and rate updates.
Should I give rates on WhatsApp?
Yes, if the rate is dated and names the lot and thickness. A rate without those details leads to disputes. Keep the dated rate card as the source so every reply agrees.
How do we keep the chat history if a salesman leaves?
Use the shared business number with labels, and copy each quote to the enquiry record. A chat held on a personal phone leaves with the person. The record then shows the colour, lot and rate, and a new salesman can pick up the buyer.
How do we answer a voice note from a yard buyer?
Reply in text with the confirmed colour, size and rate so there is a written record. Voice notes are quick for the buyer, but a rate in speech can be disputed. Note the points in the enquiry record and send the written quote.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

More for granite processors

Related work to consider.

Or start from the overview: sales and marketing for granite processors.

Your next practical step

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