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Inverter manufacturers · WhatsApp marketing

Use WhatsApp for what installers and dealers already use it for: quick answers and photographs.

WhatsApp marketing for an inverter maker means using the app where installers, electricians and dealers already ask about stock, error codes and replacements. GullySales sets up the business number, the replies and the broadcast lists so the channel serves the trade without turning into noise.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of inverter, ups and generator dealers at work in India

What WhatsApp marketing means

WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.

Last updated 18 Oct 2026.

For inverter manufacturers

Where it usually goes wrong, and what we would do.

  • “The error-code photograph arrives first”

    An installer on site sends a picture of the display and asks what it means. A reply that explains the code and tells them what to check is worth more than a brochure, and it is the brand's service in practice.

  • “A personal number holds the relationship”

    When dealers message an area manager's own number, the history leaves with the person. A business number with shared access keeps the thread with the brand.

  • “Broadcasts can irritate the trade”

    A dealer who gets a message for every offer and unrelated product stops reading. Lists split by dealer type, installer and pump customer send each only what concerns them. Check the platform's current rules on business messaging and consent.

  • “Catalogue and price messages go stale”

    A forwarded price list or model sheet gets passed around for months. The business profile and a pinned current catalogue give the trade one up-to-date source.

What we do

What we deliver for inverter manufacturers.

The work available for this need. We agree the deliverables and responsibilities for your engagement in writing.

  1. Business number and profile

    A verified business account with address, hours, product catalogue and a greeting that routes the sender.

    Result: Dealers and installers know which number belongs to the brand.

  2. Quick-reply library

    Saved replies for stock queries, datasheet requests, warranty steps and error codes, approved by your service head.

    Result: Common questions get consistent answers.

  3. Segmented lists with consent

    Separate broadcast lists for dealers, installers and pump customers, with each person's agreement to receive messages.

    Result: Messages reach people who asked for them.

  4. Hand-off to the CRM

    Enquiries that arrive on chat are logged against the right account with the district and product.

    Result: A chat enquiry is not lost in the phone.

  5. Service escalation path

    A written route from a chat complaint to the service engineer, with a named person for each district.

    Result: A complaint reaches someone who can act.

How the result is measured

  • Messages delivered
  • Reply rate
  • Enquiries from WhatsApp

Recorded as a baseline before work starts, so every later report has an honest comparison.

What to capture or send

Use WhatsApp for these quick exchanges installers and dealers already have.

The error-code photograph arrives first. A business number, saved replies and labels keep the answers consistent and findable.

Photograph of the display or the fault
Ask for the display, the label and the wiring. A saved reply that asks for these three saves the technician a second message.
Model and serial from the label
Record it against the chat. Service can then check the warranty, and the dealer sees that you track what you sold.
Current datasheet for the model
Send the latest file by name and revision. Delete old copies from the shared folder, so the dealer does not forward a retired sheet.
Dealer price list
Send to verified dealers one to one, not in a group. State the date it applies from, and replace it when it changes.
Service escalation message
A fixed note that goes to the service lead with the photograph, model and town. It lets a fault leave the chat and enter the record.

Who it is for

This is written for these inverter manufacturers.

  • Home backup and sine wave inverter makers
  • Solar PCU and hybrid inverter makers
  • Grid-tied string inverter makers
  • Micro-inverter makers
  • Inverter makers selling battery and inverter combinations
  • Industrial and three-phase inverter makers
  • Drive and power converter makers for motors and pumps
  • Solar pump inverter makers

Not for

It is not the right fit if.

  • Salespeople use personal numbers and will not move the chats to a business number, so history would leave when they do.
  • Your price list changes without notice, so a message carrying a rate could bind you to an old figure.
  • You have no service lead to take an escalation, and a chat would show installers how long a fault waits.

Before you decide

Agree the work. Know how to judge it.

WhatsApp marketing for inverter manufacturers: use these checks to prepare, choose the scope, and review what changes.

Bring the right evidence

Describe how the contact list was collected, what people asked to receive, and which messages are currently sent. Include opt-outs and replies when reviewing campaign performance.

Make the scope clear

Agree the audience, message purpose, sending system, and response owner. Separate promotional communication from order or service updates, and check current platform requirements before launch.

Check the work in use

Test the message with a small appropriate audience before wider use. Check links, reply handling, opt-outs, and whether the response leads to a relevant conversation or order.

Know when to change course

Do not use an unexplained contact list as a shortcut to demand. If recipients do not expect the message, resolve the permission and relevance questions before sending.

These are discussion points, not a fixed package. GullySales confirms the deliverables, responsibilities, fee, and term in writing after reading your brief and speaking with you.

How it works

How the whatsapp marketing work runs

The work itself, in order. How an engagement starts, from your brief to a written scope, is set out on our method page.

  1. 1

    Conversation review and priorities

    You share relevant chats and explain where enquiries stall. We agree which questions belong in the first scope and record the available baseline before changes begin.

  2. 2

    App or API decision

    We compare your reply needs with the current setup. You approve the route, including any separate API setup work, before committing to provider costs.

  3. 3

    Contact and content approval

    Your team confirms which contacts have permission and approves the replies. Clinics and other regulated organisations arrange their own compliance review before messages are used.

  4. 4

    Routing and record agreement

    The person responsible for sales confirms ownership rules and required CRM fields. We identify any wider CRM work that needs a separate scope.

  5. 5

    Testing and release approval

    Test conversations check the reply path and human takeover. You approve release after reviewing the messages and sample records.

  6. 6

    Outcome review and changes

    We review unanswered questions and recorded outcomes against the baseline at the agreed reporting points. Changes to replies or routing return to your nominated approver.

Where this fits

Three pieces of sales work, in this order.

This work sits inside sales process design, at stage 0, foundation. The audit comes before it, and sales management keeps it running.

  1. Step 1

    Sales audit

    Find where deals are being lost and what to fix first.

    Start here if you cannot say where orders are lost.

  2. Step 2 · you are here

    Sales process design

    One written way to sell, from first enquiry to repeat order.

    Start here if every salesperson sells differently.

  3. Step 3

    Sales management

    A target, a review routine and someone who owns the number.

    Start here if the team has targets and no routine.

Tell us what you need Your brief is read before we call. Scope, fee and term in writing.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Can we send offers to every dealer on one list?
Send only to those who agreed to receive them, and split the list by what each dealer sells. We help you collect and record agreement, and you check the platform's current rules before any broadcast.
Who should reply on the business number?
A small group with shared access, so a message is answered even when one person is on a site visit. We agree who answers sales questions and who answers service ones.
Is a chatbot useful here?
A simple menu that sorts senders into sales, service and documents saves time. Technical questions still need an engineer, so the bot hands over to a person rather than trying to answer them.
Can we send offers to every dealer on one list?
Only to dealers who agreed to receive them, and with a way to opt out. Check the platform's current rules before you broadcast. A message to a shop that never asked reads as spam, and the number may be blocked.
Who should reply on the business number?
A small named team with a rota and a shared view of the chats, so a reply does not depend on one person's phone. Technical questions go to an engineer, and commercial ones to sales. The first reply says who will answer.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.