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GullySales

Book and magazine publishers · Referral marketing

Let the teacher, the librarian and the author tell the next buyer about your books.

Referral marketing for a publisher is the work of turning authors, teachers, librarians, booksellers and readers into a steady source of recommendations. Books and magazines spread through people who trust each other. GullySales designs the thank-you, the record and the ask, and keeps every recommendation honest.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Editorial illustration for Referral marketing

What referral marketing means

Referral marketing is asking an existing customer to recommend you to someone they know, usually with a reward for both sides. It differs from a loyalty scheme because it brings in a new customer rather than a repeat purchase. GullySales builds the ask and the reward into a point where a customer is already satisfied.

Last updated 11 Oct 2026.

For book and magazine publishers

Where it usually goes wrong, and what we would do.

  • “The author is the best salesperson”

    An author knows readers, colleagues and festival organisers whom the publisher does not. If nobody asks the author for introductions, that reach is wasted.

  • “A teacher's word fills a book list”

    A teacher who recommends a reader to colleagues in other schools does more than any advertisement. The teacher has to be given a sample and a reason.

  • “Paid praise destroys the one thing that sells”

    A recommendation that was bought or written by the publisher is found out, and the readers who trusted it stop trusting the imprint.

What we do

What we deliver for book and magazine publishers.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. List of recommenders

    Authors, teachers, librarians, booksellers, reviewers and reading club leaders, with the titles each has helped.

    Result: You know whom to look after.

  2. Referral field in the record

    A line asking who recommended you, filled at the first enquiry and at each order.

    Result: Every recommendation is credited to a name.

  3. Author request kit

    A short note, shareable images and a list of places an author might send the book, with the author's consent.

    Result: An author knows how to help without feeling used.

  4. Thank-you routine

    A call, a note or a copy of the new title for a recommender once an order arrives from that introduction.

    Result: The recommender feels remembered.

  5. Message for readers to share

    A short message with the cover, a line on the book and a link, which a reader can forward to a friend.

    Result: A recommendation takes one tap.

  6. Referral count by source

    Referred enquiries, orders and recommenders against the baseline, with no number invented where the record is empty.

    Result: You see which relationships bring orders.

How the result is measured

  • Referrals received
  • Referral conversion rate
  • Cost per referred customer

Recorded as a baseline before work starts, so every later report has an honest comparison.

How referrals work in this trade

The people who send buyers to a publisher, what prompts each and how to thank them.

Authors and translators
Ask early, share images and a short note, and tell the author where you will promote. Record the introductions made. Thank the author in person, and keep them informed of orders.
Teachers and subject coordinators
Offer a specimen copy and a line on how the book is organised. Let the teacher pass it to colleagues. Ask the school what gifts or samples are permitted before sending anything.
Librarians
A librarian talks to other librarians at conferences and in groups. Give the librarian a clear catalogue and a prompt reply. Record the name where a recommendation produces an order.
Booksellers
A shop owner who recommends a title to customers does the selling for you. Keep the shop stocked, answer its calls and pass on what the reviews say. Do not push a title the shop cannot sell.
Reviewers, bloggers and reading clubs
Send a copy with a short note and no conditions. Thank them whatever they write. Ask only that they disclose how they got the book, as the platform requires.
What never to do
Do not write or buy reviews, do not offer cash for positive ratings and do not pass a recommender's details to anyone. Each of these costs the trust that makes a book travel.

Who it is for

This is written for these book and magazine publishers.

  • General and literary trade publishers
  • Academic and textbook publishers
  • Children's book publishers
  • Regional language publishers
  • Self-publishing houses and small presses
  • Consumer magazine publishers
  • Trade, technical and journal publishers
  • Educational and competitive exam book publishers

Not for

It is not the right fit if.

  • You want a guaranteed Google ranking or a guaranteed number of leads. Nobody honest can promise either.
  • You need enquiries by next week and have nobody to answer them.
  • You want posts and reach reported, not enquiries and orders.

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    Enquiries by source, reply time, conversion and cost per order, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is reply time, a follow-up sequence, the page buyers land on or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the referral marketing work runs

  1. 1

    Understand your margin and customer relationship

    We agree what reward is genuinely sustainable and appropriate for your business and customer type.

  2. 2

    Audit existing informal referrals

    We check how much word of mouth already happens, to size expectations for the formal programme realistically.

  3. 3

    Design the offer and mechanism

    A specific reward and an easy sharing method are built and tested.

  4. 4

    Implement and promote

    The programme is surfaced at the right moments in your customer journey.

  5. 5

    Measure and adjust

    We track referrals and conversions, adjusting the reward or promotion if uptake is low.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Can we reward a teacher who recommends our books?
Take care. Many schools and boards forbid teachers from taking gifts or commission from publishers, and the rules differ by institution. Ask the school what it allows, offer sample copies openly and do not give anything the school has not approved.
How do we ask authors to share the book?
Ask early, give them images and a short note, and tell them where you plan to promote. Let them choose what they share. An author who feels pushed to post stops. One who is thanked and kept informed does it again.
Is it fine to send review copies to bloggers and reviewers?
Yes, if you say that you hope for an honest opinion and accept what they write. Do not pay for a good review or ask for one. Reviewers must follow the platform's rules on disclosure, so check them.
What should we never do?
Never write reviews yourself, never offer money for positive ratings and never share a recommender's number without asking. Do not claim a recommendation that did not happen. A book's credibility is the only thing that sells it.
Should we sell directly or through retailers?
Both, for different readers. Retailers and distributors reach people who never visit your site, while direct sales keep the margin and the reader's details. Check your distribution agreements first, as some limit what discount you may offer on your own site.
Do we need our own website when titles are on large online stores?
Yes. The retailer's page carries your title among thousands, and the retailer holds the reader. Your own page can carry the full blurb, an excerpt, the author's story and your newsletter sign-up, and it is yours to keep current.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.