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Machine learning companies · WhatsApp marketing

Use WhatsApp for the data-request thread, not for broadcasting the pitch.

WhatsApp marketing for a machine learning company means using the app where Indian buyers already talk, for short exchanges that move a study forward. GullySales works on message wording, consent and a clear line between sales and client data.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of software development companies at work in India

What WhatsApp marketing means

WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.

Last updated 18 Oct 2026.

For machine learning companies

Where it usually goes wrong, and what we would do.

  • “Planners answer WhatsApp faster than email”

    A purchase head or collections lead in India replies to a short WhatsApp note when email sits unread. The channel suits a quick question about a file, if the question is well written.

  • “Client data must never travel on the chat”

    Sending a spreadsheet of invoices or customers over a personal chat creates a risk for the client. Use the thread to agree the route for files, and keep the data itself in a secure shared area.

  • “A broadcast list reads as spam to a technical buyer”

    A head of data who receives a generic forwarded message loses respect for the firm. Messages to named people, about their own problem, land better than anything sent to a list.

  • “Consent comes before the first message”

    Contacting a buyer who has not asked to hear from you invites complaints. Ask at the enquiry or the call whether WhatsApp is welcome, and note the answer in the record.

What we do

What we deliver for machine learning companies.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A first-message wording set

    Short openers for replying to an enquiry, asking about data and booking a call, written in plain language.

    Result: The team replies in a consistent, polite voice.

  2. A consent note at enquiry

    A line on the form and in the call script asking whether the buyer is happy to be messaged on WhatsApp.

    Result: Each contact carries a recorded yes or no.

  3. A data-handover instruction

    A short message explaining how and where to send files, with a reminder not to send records over chat.

    Result: Clients know the safe route before the first file moves.

  4. A business profile and catalogue set-up

    A WhatsApp Business profile naming the problems you work on, with a link to the study page.

    Result: A buyer who checks the number sees a serious firm.

  5. A log of chats linked to the CRM

    A habit and format for noting what was agreed on WhatsApp in the enquiry record.

    Result: Decisions made on chat are not lost when a person leaves.

How the result is measured

  • Messages delivered
  • Reply rate
  • Enquiries from WhatsApp

Recorded as a baseline before work starts, so every later report has an honest comparison.

What to send

WhatsApp should carry the data request and the meeting link.

Greeting after an enquiry
A short message naming the problem the buyer wrote about and asking when a call suits, sent only after consent.
Data request summary
A list of fields and periods sent as text, with the secure place to upload. The files themselves never travel on the chat.
Walk-through invitation
A message with the time, the link and who should attend. The finding is explained in the meeting, not in the chat.
Access reminder
A note to the data owner naming the system and the permission asked for, since many owners have not been told about the study.
Live model alert note
A message to the client's owner when the model's check shows a change, asking for a call, with no figures in the chat.

Who it is for

This is written for these machine learning companies.

  • Demand and inventory forecasting specialists
  • Credit scoring and collections modelling firms for lenders and NBFCs
  • Churn and customer lifetime value modelling for subscription businesses
  • Predictive maintenance and quality prediction for plants
  • Pricing and promotion optimisation for retail and FMCG
  • Fraud and anomaly detection for payments and insurance
  • Time series and sensor data specialists
  • MLOps and model monitoring providers

Not for

It is not the right fit if.

  • You have no consent record for the numbers you hold, so a first message would be unsolicited.
  • Your team would use WhatsApp to send client files, which breaks the confidentiality you promised.
  • The buyers you serve are large firms that insist on email and a procurement portal.

How it works

How the whatsapp marketing work runs

The work itself, in order. How an engagement starts, from your brief to a written scope, is set out on our method page.

  1. 1

    Read the chats you already have

    We read how customers write to you, which questions repeat and where a chat goes quiet. The repeated questions decide what gets automated first.

  2. 2

    Sort the list and the permission

    Contacts who asked to hear from you are separated from numbers that only sit in a phone book. We agree the wording new contacts will see before they say yes.

  3. 3

    Choose the app or the API

    One phone and a small team can stay on the ordinary app. Several people on one number, templates or a CRM link need the API through a provider, which is its own piece of setup work.

  4. 4

    Write the replies and the plan

    The greeting, away message, saved replies and handover rule are written in your words and approved by you. The message plan and its templates follow.

  5. 5

    Connect the record and test

    Each link carries its source line and each chat lands in the CRM. We test on real phones, including a customer who asks for a person.

  6. 6

    Read the unanswered questions

    A question the first reply could not answer becomes a new saved reply or a fixed handover. Stop requests are watched too, with the number's quality rating where the API is used, since both show a message plan that has gone too far.

Where this fits

Three pieces of sales work, in this order.

This work sits inside sales process design, at stage 0, foundation. The audit comes before it, and sales management keeps it running.

  1. Step 1

    Sales audit

    Find where deals are being lost and what to fix first.

    Start here if you cannot say where orders are lost.

  2. Step 2 · you are here

    Sales process design

    One written way to sell, from first enquiry to repeat order.

    Start here if every salesperson sells differently.

  3. Step 3

    Sales management

    A target, a review routine and someone who owns the number.

    Start here if the team has targets and no routine.

Tell us what you need Your brief is read before we call. Scope, fee and term in writing.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Can we send updates to a list of past clients?
Only to those who agreed to receive them, and check the platform's current rules on business messaging first. Personal notes to named contacts are safer and read better than a list message.
Is it fine to share a draft finding on WhatsApp?
Better not. Share a short note that the finding is ready and book a walk-through. The report itself goes by a secure route the client has agreed.
Do we need the WhatsApp Business API?
Not at the start. The Business app is enough for individual conversations. Consider the API only if volume grows and you need shared access across the team.
What if the client's firm bans WhatsApp for work?
Respect it. Use email or the client's approved channel and keep WhatsApp for scheduling where they allow it. Many enterprises restrict messaging apps for data reasons, and breaking that rule would cost more than the convenience gives.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.