The swatch goes out today or the buyer stops waiting.

1. A swatch request form that describes the job

   Construction, quantity, end use, destination and whether certification is needed, asked before anybody cuts a hanger.

   Result: Sampling goes to enquiries worth sampling.

2. A same-day reply with the specification read back

   A written acknowledgement confirming what you understood, what you can make and when the swatch leaves, sent the day it arrives.

   Result: The buyer can tell you read the tech pack.

3. A sample register with docket numbers against it

   Every swatch logged with the buyer, the construction, the date and the courier number, in one place instead of a merchandiser's phone.

   Result: Nobody has to ask which sample went where.

4. Questions that separate a buyer from a trader

   Who the end buyer is, what the order quantity would be and when it ships, asked before free samples go out.

   Result: You stop couriering swatches into the market.

5. Follow-up dates fixed the day the courier leaves

   Two dated call-backs entered against every sample, with answers to the usual questions about lead time and MOQ ready to send.

   Result: A quiet sample gets chased twice.

6. Reporting from enquiry through to repeat order

   Enquiries, samples sent, samples that became trial orders and trial orders that repeated, against the figures from the audit.

   Result: You see where enquiries are actually dying.

1. 01 · Day 1

   Free audit call

   45 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · Within a few working days

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope and fee come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · Every month

   Report against the baseline

   What moved, what did not, and what changes next, in plain words.

6. 06 · Month 3 to 6

   Renew on the numbers

   The term ends and you decide whether to continue from the results. No twelve-month lock.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every monthly report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No lock-in, no guarantees we cannot keep

  Three to six months at a time. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.