Unisex salons · CRM
Keep one record for the family, with a line for each person in it.
A CRM for a unisex salon is a single place that stores each customer, their household, their usual stylist and when they are next due. GullySales works on choosing a tool the desk will use and filling it with the facts the shop already knows.
Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.
What CRM means
A CRM is the record where every enquiry, call and quote is kept against a customer, replacing separate notebooks, spreadsheets and memory. GullySales sets up or cleans an existing CRM and reports from it by enquiry outcome rather than by activity logged.
Last updated 18 Oct 2026.
For unisex salons
Where it usually goes wrong, and what we would do.
“The diary remembers slots, not people”
A booking book or app records tomorrow's appointments well. It does not tell you that the customer in the late-afternoon chair has not visited for a long gap, or that their daughter is due a trim. A customer record does.
“Households are the unit that matters”
A mother, father and two children are four customers and one decision-maker. Linking them lets one message offer each person a slot and lets the desk book the family back to back.
“Stylist notes are the salon's memory”
The colour formula, the clipper guard, the allergy to a dye and the child who needs a story are known to one stylist. If that stylist leaves, the notes go with them unless they are written down.
“A tool that slows the desk is dropped in a week”
A CRM that asks for ten fields before a booking will be skipped on a Saturday. The record must be filled in a few taps, or the shop goes back to the notebook.
What we do
What we deliver for unisex salons.
Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.
A customer record that fits the desk
A short set of fields: name, number, household link, usual stylist, last service, next due.
Result: Any customer is found in a few taps.
Household links
Parents, children, partners and friends connected so one message can address them.
Result: A family reads as one group in the list.
Stylist notes
Formula, preferences, allergies noted in the stylist's words and kept with the record.
Result: A cover stylist can read the notes before starting.
Due-date lists
A daily list of customers whose next visit is due, by service and by stylist.
Result: The desk begins each day with a list to call.
A clean-up of the existing list
Phone books, notebooks and app exports combined, with duplicates merged and numbers checked.
Result: One list replaces the scattered ones.
How the result is measured
- Enquiries logged in the CRM
- Data completeness
- Reports generated from CRM data
Recorded as a baseline before work starts, so every later report has an honest comparison.
Who it is for
This is written for these unisex salons.
- Neighbourhood unisex salons run by the owner and a few stylists
- Family salons near schools and apartment blocks
- Unisex salons in malls and shopping streets
- Franchise unisex salons of regional and national chains
- Salons in smaller towns that serve the whole family
- Salons attached to a spa or a gym
- Salons near colleges and workplaces
- Salons with a kids' corner and a family package
How it works
From your first message to the first report.
No open-ended retainer. Every step gives you something in writing.
First
Your brief
You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.
After the brief
A conversation and a written scope
We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.
Before work starts
Baseline recorded
The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.
After the baseline
The first fix goes live
The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.
As agreed
Report against the baseline
What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.
At renewal
Renew on the numbers
The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.
How the CRM work runs
- 1
Map the sales process
We record how a deal actually moves from enquiry to close in your business today.
- 2
Configure stages and fields
The CRM's pipeline and fields are built to match that process exactly, not a generic template.
- 3
Set up automations
Reminders, assignment rules and follow-up triggers are configured so routine steps happen without manual effort.
- 4
Test with real deals
We run the configuration against actual current deals to catch gaps before the whole team relies on it.
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every later report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No guarantees we cannot keep
The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
Your brief
Tell us what you need, and we will read it before we call.
Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
Do we need paid software?
Who owns the customer data?
How do we get stylists to write notes?
How much does it cost?
How long is the contract?
How soon will we see results?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
More for unisex salons
Everything else we would do for you.
Closest to this: leads and follow-up
Also for unisex salons
Or start from the overview: sales and marketing for unisex salons.
Your next practical step
Tell us what you are trying to grow, and we will read it before we call.
Eight short steps, mostly taps. Skip anything you would rather answer on the call.